Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, ELECTRIC
11/16/200922000
 On november 16, 2009, i pulled my 2007 toyota tacoma pickup into a parking space at a local walmart store parking lot and as i applied the brakes to stop, the engine accelerated causing a forward bucking motion forcing me into the car parked in the space in front of me. due to the damage to the car, i reported the incident to my insurance and also reported the matter to toyota customer service because similar incidents have occurred on prior occasions (and since) but no damage was done. i am aware of the floor mat recall by toyota for the pickup, but in my strong opinion, this acceleration issue is not caused by the floor mat. rather, i believe the issue is due to a faulty design of the brake pedal/system and/or the accelerator. the current design allows my foot to catch the accelerator when i apply the brake pedal. the accelerator and the brake pedal are less than 3 inches apart and the brake pedal is only about 1inch higher than the accelerator when neither part is being depressed. however, when pressing the brake pedal, it becomes level with the accelerator and if my foot is near the side of the pedal, my foot can also contact the accelerator, causing the engine to accelerate while the brake is being applied. this situation has occurred on at least four occasions, but only the one involved another vehicle. when i reported this matter to toyota, i was asked not to have the pickup repaired/checked until it could be inspected by a toyota technician. after eight weeks and several phone calls, nothing has happened. while i now know how to correct this problem when it occurs, another driver might not and a serious accident could result. moreover, my foot size is less than an 8 so a driver with a larger foot size could easily have similar or greater problems. i have driven numerous vehicles during my 50 plus years of driving experience and never encountered a similar situation!
01/10/2008100001
 I have a 2007 toyota tacoma double cab 4x4, all oem, no aftermarket equipment. i am having a problem very similar to the toyota prius braking issue. the problem is with the braking system. when in the situation i have to drive on the shoulder of the road and onto less stable surface, gravel, i can't stop!!!!!! yes, i realize the road surface is not stable usually gravel. but the truck doesn't slow down while the anti-lock brake booster is humming. i live on a single lane road and when an oncoming car is approaching i have to drive off of the pavement and onto the shoulder of the road. in this situation it is usually a surprise and yes i am applying the brakes but the truck will not stop. i tried my wife's honda crv in the same location on the shoulder of the same spot on the road. the honda crv stops like it should. i took my truck to my local toyota dealer this past week and explained the issue i am experiencing. they tried to diagnose the problem and charged me labor to diagnose the problem. the toyota dealer found nothing wrong with the trucks braking system. the tires are in very good shape just replaced 6 months ago, about 6k miles, on oem style tires. this morning i joined a toyota tacoma forum to see if other tacoma owners experienced the same issue. yes, there is other tacoma owners that have the same issue with their toyota tacoma's. how do we get this message to toyota that their tacoma's are dangerous? somebody is going to get injured or killed the way the truck is. i will not let my family members drive my truck until i have resolution to this problem. toyota needs to know that there is a braking system issue with the toyota tacoma and that the floor mat replacement will not fix it... i have not had a crash yet but a crash is immanent that i will be in a situation that i cannot steer out of. please help!!!! this truck is dangerous!!!!! *tw
01/09/2010523501
 I was at a 4 way stop, my 2007 toyota tacoma would not stop. i stepped on the brakes so hard, but the truck just kept going, good thing another car was also stopped. *tr
12/23/200701
 Vehicle accelerated and hit a wall. *tr
SERVICE BRAKES, HYDRAULIC
06/14/2010
 Tl* the contact owns a 2007 toyota tacoma. the contact was driving up an incline approximately 55-60 mph. the contact applied the brakes yet the vehicle would not respond. there was an abnormal increase in engine rpms and the vehicle independently accelerated. the contact shifted from fourth to third gear and the vehicle continued to accelerate. after numerous attempts, the vehicle eventually decelerated and came to a complete stop. the vehicle was taken to an authorized dealer where they were unable to locate a defect pertaining to the acceleration. the clutch was replaced on the vehicle. the failure mileage was unavailable.
12/26/201081000
 Tl - the contact own 2007 toyota takoma prerunner. the contact stated that while trying to stop at a light he pressed the brakes the vehicle launched forward. also, he stated that it feels like someone impacted the vehicle from the back every time he pressed the brake. the vehicle was taking to the dealer but they we unable to duplicate the failure. the vehicle was not repaired. the vehicle failure mileage was 75,000 and the current mileages is 81,000. pm
02/19/20078102/17/2007
 Tl* the contact owns a 2007 toyota tacoma. the contact was concerned with the safety of the braking system in his vehicle. he stated that the brakes would engage but exhibited greater stopping distance than a normal while driving approximately 35 mph. the contact requested the dealer bleed the brakes but the dealer refused. the dealer and the service manager confirmed that what he was experiencing was the nature of the braking system in his model vehicle. an independent mechanic suggested that the brake software could potentially have been overriding the braking system. the failure mileage was 8 and the current mileage was 29,000. updated 5/6/10 *cn updated 05/11/10.*jb
11/10/2008300001
 Tl*the contact owns a 2007 toyota tacoma. while driving 35 mph the vehicle flipped on the side and the contact landed into a ditch. the contact said the vehicle had brake problems; however, the dealer stated that nothing was wrong with the brakes. the crash was reported to a local sheriff. the vin was not available. the failure mileage was 30,000. the current mileage was 75,000. updated 06/03/10*bf updated 06.07/10*jb
08/21/200860001
 2007 toyota tacoma accelerated aggressively when approaching a left turn after slightly pressing the gas. it continued to accelerate after taking foot off the gas and applying brakes. was unable to slow truck sufficiently to make it around the corner and struck a light pole. truck was totaled. injuries were fairly minor - shoulder/neck stiffness, scratches, bruises, etc. incident occurred in torrance, california (torrance collision report). reported to toyota customer service - case #1001122516. i did not follow up on a complaint at the time because the toyota accelerator problems were not published and i was unaware of how to escalate the issue. *tr
03/17/20071441
 2007 toyota tacoma- at any speed over rough or uneven pavement, and gravel on pavement, anti-skid system engages making braking very difficult, especially at intersections and crosswalks. anti-skid engages when no skid situation exists! situation is on-going and continuous. *tr
05/01/200720003
 On two or three occasions the brakes were soft on slow speed stops at intersections. the experience can be described as a rolling stop. i had to really stomp on the brakes to get them to grab and/or come to a complete stop. dealer examined the brakes an found nothing wrong. brakes still don't feel normal like other cars; they seem ok, but below average. i'm still very concerned over the braking ability on my 2007 toyota tacoma and wish a investigation to see if there is a link to accelerator/electronic problem. floor mat was not an issue at the time. *tr
12/15/2009320001
 Moving very slowly downhill on a snow-covered driveway. depressed brake pedal, but abs failed to engage. brakes locked-up instantly, causing an approximately 200ft slide, hitting utility pole and guard rail. about one week later, brakes locked again (abs failed to engage), but i was ready for it and immediately let off and reapplied pressure. this time abs did engage. i have since tested the brakes on slick surfaces in safe zones. only three times did abs fail, and the two times that i let off and re-applied the brakes, the abs engaged at that point in time. each time the abs failed, it was while moving downhill. the issue for me is that i do not know how to react when braking in critical situations: do i pump the brakes as for w/o abs, or steadily hold brakes as one would with functioning abs. i took the vehicle (2007 toyota tacoma) to dealer, but they said brakes looked ok. *tr
12/27/2009370001
 Sunday after 2009 christmas, we went to church. as we pull into the church parking lot and getting ready to back in one of the parking lot and our car toyota tacoma accelerate all of sudden with rapid speed and slam into the rear bumper of another parked vehicle (honda accord). no one was hurt but our tacoma front bumper and honda's rear bumper was damaged. after that our truck brake light remain blinking and we can hear some clicking noise. we called police and reported the incident. we also left a note for honda's owner to call police for further claim to fix they bumper. the following monday, we took our truck to nearest toyota dealer (lakenorman toyota dealer over huntersville, nc) to have them check on our truck. the technician had to adjust something with brake and he told us that, the accident was likely caused by brake or gas pedal being stuck. i requested him to put that in writing and he was not willing to do so. we requested statefarm claim adjuster to file the claim to toyota's claim department and they sent letter. *tr
12/07/2009221881
 My 2 1/2 year old toyota tacoma with 22188 miles needed the rear brakes adjusted today. i asked that why they needed to be adjusted because i know drum brakes have an automatic adjuster whenever the emergency brake is used that i use quite often. i was told by the technician that although my tacoma is equipped with an automatic rear brake adjuster, all tacoma's do not self adjust. the failure of this to not adjust caused me to have to pump the brakes before getting full braking power. when asked why they would not fix them i was also told that then they would need to issue recalls for all toyota tacoma's because the problem is widespread. *tr
07/07/2008250001
 Tl*the contact owns a 2007 toyota tacoma. while driving 50 mph, the contact applied the brakes at a red light and the vehicle failed to stop. this was the first time the brakes failed. as a result, the contact crashed into another vehicle. the front end and the doors were destroyed. the insurance adjuster has not made a determination at this time. a police report was filed. the current and failure mileages were 25,000. the consumer stated the driver of the suv he hit was injured. the consumer vehicle was totaled. updated 09/18/08. *jb
06/19/2008140001
 2007 tacoma 4x4 4 door trd. driver approached red light attempted to step on brakes to stop and they did not work. driver ran through red light and noticed black smoke from engine compartment, then flames. took about a mile, while the engine was on fire, to stop the vehicle by downshifting and e-brake. had no prior brake problems with vehicle. insurance is doing investigation at this time. fire department advised the heaviest fire damage was located near the brake line and master cylinder area. *tr
04/17/200826000
 Tl*the contact owns a 2007 toyota tacoma. while driving 15-20 mph downhill, the rear of the vehicle slid out of control then flipped over on the passenger side. there was bout 10-12 inches of snow on the road. as of april 29, 2008, the dealer had not inspected or repaired the vehicle. the driver sustained a sprained neck, injured sternum and a contusion on her left inner thigh. the current and failure mileages were 26,000.
09/12/200750010012/08/2006
 When stopped at idle engine speed, my 2007 toyota tacoma dbl cab prerunner v6 will surge / lunge suddenly. although i have the brakes firmly applied, the truck will still move a little bit. i've damaged personal property because of it. no injuries (yet), but it'll sure get your attention when it happens. also, the truck will sometimes accelerate a bit when you have taken your foot off of the gas. nothing drastic, but it shouldn't do this. this is a major concern with me; enough that i won't let anyone else drive my vehicle for fear it may startle them and they may lose contrrol of it. this happens very frequently.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
03/10/201023000104/01/2007
 Tl*the contact owns a 2007 toyota tacoma. the contact was driving approximately 35 mph. there was an abrupt stop; the rear wheels locked without warning. the anti-lock brake system failed to engage. the vehicle swayed off of the road into a small ditch. the driver was able to resume operation. the contact was concerned about the safety risk. the failure mileage was 23,000. updated 4/30/10 *cn updated 05/10/10.*jb
12/24/200714000112/15/2006
 Toyota tacoma 2007 v6 4 door truck ,14000 mille .driving 20 mph taking left turn pushed the brakes when vehicle fully engaged the throttle engine rev @ 7,000rpm brakes would not work!! stepped on brakes with 180lb no brakes!! lost control in front of orange parl mall truck flipped into on coming traffic rolled 2 times and totaled. driver suffers from back injuries. *tr see also 10219540 *dsy
02/17/20085800203/03/2007
 Soft brakes on my 2007 toyota tacoma. it seems that the truck not responding to braking as you try to stop. i had a couple of close calls but luckily no accidents. i searched on the internet to see if others are concerned about the brakes on these trucks and it turns out to be a major issue. car and driver magazine reported the same problem in there february 2007 issue. i believe that these brakes could cause injury and it should be investigated. *tr
04/12/20071005
 This is not a failure, but something i see as a safety issue.. when i am stopping at a stop light/ stop sign and am in driv with the air conditioner (a/c) on the truck will surge forward and i have to push the brakes down harder. this only happens when the a/c is on, and seems to come from the increase in engine rpms when the compressor kicks on. this is very unsafe and could cause me to rear end someone. *ak
01/28/2007900112/23/2006
 Bad brakes on a 2007 toyota tacoma 4 by 4. *jb
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
11/08/20072000410/27/2007
 I have a 2007 tacoma pick-up truck. the brakes have faded or malfunctioned 4 times with the vehicle. the dealership has looked at it and the factory reps have looked at it and cant find anything wrong. i went through one intersection and crossed two meridians into traffic with no brakes or very little. it also did it one time behind a semi whre i could not stop as he was braking. it seems to act up when the air-conditioning is on along with the cruise control or just the air-conditioning. i cant really tell when it is going to happen. eventually, i am going to get killed or someone else is. please help respectfully, andrew w. ejma smc usn retired *tr