Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/15/2008151
 The toyota tacoma (2008) is advertised for use to transport motorcycles. this is a central theme in their marketing program. the bed is turns out is made of composite (plastic). the tie down points are rails and cleats that come off or slide along the sides of the bed, not regular tie downs in the front corners, as in normal metal trucks. there is no metal in the bed to affix a tie down point to. this system is not strong enough to handle the weight or angle of motorcycles. plus the angles required to tie down motorcycles force the cleats to bend and flex because they are only installed in plastic. it turns out the owner's manual for the 2008 has limitations on the cleats both in angle of tie downs and weight, both of which are exceeded in their ad photographs, leading one to believe it can be used for this purpose, and in what their dealers (or at least power toyota in tempe arizona, and toyota motor sales usa, inc is advertising). in fact, many have purchased the truck for this purpose and are danger of a failure of the system. toyota has admitted it is insufficient to handle the weight, but continues to sell the vehicles for this purpose, as is shown in their ads. the dealer that i bought mine from withheld the owner's manual until after i took the truck home, and let me know i could come back for it. the specifications on the tie down limitations are not disclosed anywhere but in the owner's manual. the dealer also told me to use the truck in violation of the owner's manual when i met with them about the problem. this creates a dangerous situation in the event a motorcycle comes off the back of a truck and hurts/kills someone. *tr
03/13/20085590111/27/2007
 2008 toyota tacoma pickup truck- i was wearing a pair of steel tip workboots when i was pulling into a parking space at a convenience store. i hit the brake but the brake pedal when actuated is closer to the floor than the top part of the gas pedal. with steel tip work boots being worn which are wider than street shoes i actuated the brake and gas pedal at the same time. the truck shot forward in the parking spot and hit a tubular pylon filled with concrete. this is the only thing that kept the vehicle from crashing into a person or building. damage to vehicle has been estimated @ $ 1,170.00. *tr
STRUCTURE - BODY
10/15/2009102371
 Fuel filler neck flap broke off and fell into the tank.gas mileage is terrible. left turn signal stayed on and air conditioner was working intermittently. took vehicle to champion toyota on 10-15-09. dealership stated that flap inside tank is normal... they repaired turn signal and stated that this could have caused the a/c to not work properly. dealership stated that wires were burnt together causing the turn signal to stay on. received vehicle back on 10-20-09. also, i had taken the vehicle to dealership a few months prior to the 10-15-09 incident concerning a/c not working, they said they corrected problem. also, tailgate has bowed after moving a light dryer. dealer states that tailgate is not rated. *tr
STRUCTURE - FRAME AND MEMBERS
11/01/20075001
 The frame on my 2008 toyota tacoma truck is rusting, i live in the southeast, where there is little or no snow/ice, and i was the underside of the truck regularly. it had rust spots on it the day i purchased it. i have repaired those rust spots but others are appearing, especially at welded spots. i have never seen rust occur so quickly on a new vehicle. this appears to be a manufacturing defect from toyota. *tr