Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
01/25/2012250
 The center seat belt automatic locking retractor (alr) will not release if the shoulder seat belt is completely extended. the owners manual says that this is normal and that when the seatbelt is fully retracted it will free it up. this does not work unless the seat is adjusted at least half way back. i am 5'-9 tall, and have this problem about 1/2 the time. my daughter who is much shorter, has this problem all the time. i took this to the dealer, and they called toyota technical support and they said that the seat belt is functioning as designed. it seems dangerous to me to not be able to use the center seat belt unless you scoot the seat all the way back, and then pull it forward each time you have a passenger in the middle seat. it this is in fact a proper way to use the seat belt they should at least put warning labels on the seat belt explaining how to get it to operate. in my opinion, it would be much safer just to have a lap belt only, rather than a shoulder belt that is very inconvenient to use.