Toyota Toyota 2002

Model Toyota made in 2002 by Toyota got 35 consumer complains as well as 7 service bulletins. Consumer complaints with reference, among others things, to air bags and electrical system. Technical service bulletines regarding engine and engine cooling and power train. The car has 4 modeles with engines 2.4 and 2.7.

Model 2002

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
2.4 4Automatic, 4 gearsR22/25/2323.9892/31.6662/26.9268Regular979STANDARD PICKUP TRUCKS 2WD
2.4 4Manual, 5 gearsR22/27/2424.5239/34.9489/28.3261Regular938STANDARD PICKUP TRUCKS 2WD
2.7 4Lockup/automatic, 4 gearsR19/22/2020.9612/27.6451/23.5201Regular1125STANDARD PICKUP TRUCKS 2WD
3.4 6Lockup/automatic, 4 gearsR17/19/1818.8/24.6/21.0314Regular1251STANDARD PICKUP TRUCKS 2WD
3.4 6Manual, 5 gearsR18/22/2020.5/28.6499/23.5094Regular1125STANDARD PICKUP TRUCKS 2WD
3.4 6Lockup/automatic, 4 gearsR16/19/1718.0541/24.7459/20.5555Regular1323STANDARD PICKUP TRUCKS 2WD
3.4 6Manual, 5 gearsR16/19/1818.189/24.6215/20.6123Regular1251STANDARD PICKUP TRUCKS 2WD
4.7 8Lockup/automatic, 4 gearsR15/18/1616.3723/23.1428/18.8545Regular1406STANDARD PICKUP TRUCKS 2WD
2.7 4Lockup/automatic, 4 gears418/21/1920.3158/26.8/22.798Regular1184STANDARD PICKUP TRUCKS 4WD
2.7 4Manual, 5 gears418/21/1919.9/27.3/22.6646Regular1184STANDARD PICKUP TRUCKS 4WD
3.4 6Lockup/automatic, 4 gears417/19/1718.4/24/20.5587Regular1323STANDARD PICKUP TRUCKS 4WD
3.4 6Manual, 5 gears417/19/1818.6/24.7/20.9255Regular1251STANDARD PICKUP TRUCKS 4WD
3.4 6Lockup/automatic, 4 gears415/18/1616.7/22.5/18.8914Regular1406STANDARD PICKUP TRUCKS 4WD
3.4 6Manual, 5 gears415/18/1617.2/22.5/19.2394Regular1406STANDARD PICKUP TRUCKS 4WD
4.7 8Lockup/automatic, 4 gears414/17/1515.6814/21.8815/17.9732Regular1501STANDARD PICKUP TRUCKS 4WD

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
TSB-0064-1002/04/201010034284Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de11/01/2010
POWER TRAIN - AUTOMATIC TRANSMISSION
TC0010205/24/2002634029Subject regarding automatic transmission fluid requirements. *tt09/26/2002
SEAT BELTS
BO0170209/30/2002635874Seat belt extender availability. *tt11/01/2002
BO0230109/14/2001625638Subject regarding seat belt extenders. *jg11/29/2001
STEERING
ST0030109/21/2001625632Subject regarding steering wheel center adjustment procedures. *jg11/29/2001
SUSPENSION
ST0050112/21/2001628681Subject regarding repair manual supplement for vehicle pulling to one side. *tt03/19/2002
ST0050111/16/2001627590Information regarding vehicle pulling to one side. all 2002 models. *yd02/12/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/25/200586000401/02/2002
 Had an side impact accident while driving my 2002 toyota sequoia. was hit by a truck traveling between 45-50 mph. struck right in front of drivers door. drivers head went through drivers window. vehicle was equiped with side curtain airbags. none of the airbags deployed. vehicle was damaged enough to be considered totaled. (estimate was over $23,000) to fix. want to know what went wrong? paid extra for airbags that didn't work. who's responsible?
AIR BAGS - SIDE/WINDOW
04/25/200586000401/02/2002
 Had an side impact accident while driving my 2002 toyota sequoia. was hit by a truck traveling between 45-50 mph. struck right in front of drivers door. drivers head went through drivers window. vehicle was equiped with side curtain airbags. none of the airbags deployed. vehicle was damaged enough to be considered totaled. (estimate was over $23,000) to fix. want to know what went wrong? paid extra for airbags that didn't work. who's responsible?
ELECTRICAL SYSTEM
5
 The instrument panel was inoperative, the consumer was unable to read the various features that were displayed on the unit. the battery had gone dead, and the power windows failed. the fuel consumption was abnormal and the air handling system did not permit outside air. *scc *jb
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
06/05/20056500007/20/2003
 I bought a toyota saquoia limited 4x4 used in 2003. when i tookit to a friends house her husband siad i should get that ticking noise checked out. i told him that all of the suv's at the dealership made the ticking noise. well, he was right. when i took it in to be inspected i was told that i had a cracked manifold. the mechanic said that all of the toyota suv's and trucks have problems with their manifolds. if this is true, why have they not done a recall to correct the problem? i manifold is not a cheap part to replace.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01/01/2003111/10/2001
 I purchased a 2002 toyota saquoia in the year of 2002,in the year 2003 my air conditioning system went out in my new vehical upon taking it to the local toyota dealer i was told that my complete air conditioning system needed to be replaced,i have went a complete year with out an air condition system mind you i live in augusta georgia,this causes several things to not function properly such as gas gage not properlt working,when you drive the car 60 mph or over the truck began to burn,the air comes on automaticlly and the truck began to jump very badly like the car is going to blow up,the heat only works when you set it at 80 degrees or higher so you can only leave it on for so long then you must turn it off and when it gets cold again you half to turn it on again this goes on all day long.i can't sem to get any one from toyota to help me with there default, my wife won't even drive the car.so when i took it to a nother dealer to see if this was really the problem he told me that the system was really blowen.sirs i work very hard for my money and i don't have a lot of it to give away,ireally don't appriciate a prestegious company such as toyota to pray on on it's consumer. when the vehical was checked to see if there was a recall at my request there was what you call a bulliten on this problem,i then asked if you know that this problem enough why isn't there a recall i really don think that i the consumer should half to foot a $2000 billl on something that was not my fault i am very sorry that i picked a toyota sequoia this is not a cheap vehical if you can help me and my family please do so.thank you in advance. *ak
FUEL SYSTEM, GASOLINE
5
 The instrument panel was inoperative, the consumer was unable to read the various features that were displayed on the unit. the battery had gone dead, and the power windows failed. the fuel consumption was abnormal and the air handling system did not permit outside air. *scc *jb
LATCHES/LOCKS/LINKAGES
10/20/2010
 2002 toyota sienna minivan. when i try to open the driver side sliding door, i can hear it unlatch but remains shut. you have to push the rear part of the door back in until you hear a click, then you have to violently pull the handle and the door will open.
06/05/200438160105/15/2002
 Door handle on inside of driver's side broke. impossible to open door. unfortunately it happened when mileage is at 38,000 and past warranty by 2000 miles. cost to repair was $117. technician stated problems with camry and corola with that respect. the handle was never treated roughly, just broke one day.*ak
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
07/10/20056500008/22/2003
 I purachase my toyota sequoia in august 2003 for the first several month the vehicle was not drive that much, because of my wife's illness. within eight months the front door handle broke, it was underwarranty and i did not think much of it, in april of this year 2005, the rear passenger side door handle broke and again i did not think much of it. three weeks ago on sunday one of the member from the church was attempting to retreive his bag and the handle broke. when i went to the dealer ship to ask about repair they informed me that it would be $300.00, and 200.00 to fix the passanger side. my comment to them was concerning the rear door, which i had not used that much and over the last 6 month maybe 3 time at the most per week, certainly not alot. what was amazing to me was that the door handle mechanism is made of plastic and so is the passenger door handle. my concern as a consumer that toyota did not do due diligence to use a plastic door handle and mechanism and given that things break should not have a price tag of 300.00 to replace. i contend that metal parts should have been used with the understanding and consideration of the use of the handles. consumers should not be at the mercy of car manufactures to put anything into a car that would utimately would prove not in the consumers best interest. i am suggesting that there should be a recall on all toyota' door handles. particularly the truck which by design are suppose to endure tough usesage.
01/11/200330000209/02/2002
 Plastic door handles on toyota sequoias easily break off, very flimsy. this could lead to someone getting trapped in their car, especially if you are involved in an accident and need to open the door quickly or aggressively. my neighbor happens to have the same vehicle even the same color and i asked him how he likes it and he said fantastic, except we have broken off 2 door handles. when i took it to the dealer the service writer casually mentioned, oh, we get these in all the time. i contacted the dealer and the toyota zone office and they will not pay for the $175 repair. this is a serious saftey hazard and a defective product.*ak
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
07/10/20056500008/22/2003
 I purachase my toyota sequoia in august 2003 for the first several month the vehicle was not drive that much, because of my wife's illness. within eight months the front door handle broke, it was underwarranty and i did not think much of it, in april of this year 2005, the rear passenger side door handle broke and again i did not think much of it. three weeks ago on sunday one of the member from the church was attempting to retreive his bag and the handle broke. when i went to the dealer ship to ask about repair they informed me that it would be $300.00, and 200.00 to fix the passanger side. my comment to them was concerning the rear door, which i had not used that much and over the last 6 month maybe 3 time at the most per week, certainly not alot. what was amazing to me was that the door handle mechanism is made of plastic and so is the passenger door handle. my concern as a consumer that toyota did not do due diligence to use a plastic door handle and mechanism and given that things break should not have a price tag of 300.00 to replace. i contend that metal parts should have been used with the understanding and consideration of the use of the handles. consumers should not be at the mercy of car manufactures to put anything into a car that would utimately would prove not in the consumers best interest. i am suggesting that there should be a recall on all toyota' door handles. particularly the truck which by design are suppose to endure tough usesage.
OTHER
5
 The instrument panel was inoperative, the consumer was unable to read the various features that were displayed on the unit. the battery had gone dead, and the power windows failed. the fuel consumption was abnormal and the air handling system did not permit outside air. *scc *jb
PARKING BRAKE
112/30/2001
 The vehicle was parked for approximately forty five minutes and without warning the emergency brake released and the vehicle rolled backwards into another vehicle. (model/mr2 spyder) scc *jb
09/28/20022045107/01/2002
 Vehicle was parked in an inclined spot. parking brake engaged. parking brake failed and car rolled over a curb into a metal pole about 10-15 minutes after the car was parked. *ph (2002 toyota mr2) *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768022
POWER TRAIN - AUTOMATIC TRANSMISSION
12/01/2001210/01/2001
 The vehicle did not move out of gear, and if it did move out of gear, it abruptly down shifted to second gear while driving.*ak 2002 toyota spyder) *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
05/11/200761000112/10/2001
 One week ago i was running errands with the toyota sequoia, but the car refused to start once i completed my errands. eventually, the car had to be towed and the repair shop reported that the gear shift bracket and lever were broken and therefore prevented the gear from properly going into park. the repair shop reported seeing several such cases recently but stated that toyota has informed him that the problem resulted from improper handling of the gear shift. i had thecar for more than 5 years and have always followed the proper procedure. perhaps this needed further investigation. *ak
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT
09/01/200425000102/21/2002
 Once you come to a stop during normal breaking, and take your foot off the break pedal to start moving forward, there is a ?thump? as if you are being hit from the rear. this is similar as being reported in odi?s 10089480 and 10092834. dealer states this is normal in trucks, that it is the natural spacing in the drive shaft with rear wheel drive.the only way for the problem not to occur, it to glide to a smooth stop.*ak
POWER TRAIN - MANUAL TRANSMISSION
04/15/200530910203/30/2002
 Toyota 2002 mr2 spyder: sequential manual transmission (smt) creeping while in forward or reverse gear. this happen to the car in dec of 2004 but went away by itself after a week. i reported to fremont toyota dealership in ca but they said it was normal. again on april 15th 2005, the smt creeping recurred. i brought the car back to the same dealership, they replaced the ecu but creep is still exist. again, the dealer persists that this is normal. according the manual book, it states that unlike automatic transmission, smt does not creep. please help. *nm
SERVICE BRAKES, AIR - DISC - CALIPER
05/16/200534000
 I am dealing with undersized brake caliper and associated rotor and brake pad quality problems. the cars shakes violently qwhen applying the brakes. they are causing the rotors to overheat causing the rotors to warp and excess wear. while toyota recognized that the calipers are too small for the 2002 sequoia, they would only replace them under warranty. not sure why they are only too small under warranty. do they grow after the warranty expires? this is bad policy. the dealer recommended i spend the $2000 to fix the problem, which toyota says is not a problem after the warranty expires. when i spoke to the local dealer,boulder toyota, he stated it is not a safety issue, only a quality question. i seem to get two different stories from the dealer and toyota customer experience. i have researched a number of sites including nhts and autobytel. appartently i am not unique and many others are claiming problems with toyota sequoia brakes. this is not the quality i expected from a toyota.
SERVICE BRAKES, HYDRAULIC
01/26/200521000209/21/2002
 I have a 2002 toyota sequoia limited. the brakes needed replacing at 21000 miles.this is concidered normal , for this heavy car. the dealer requested $330.00 to replace pads i shopped around got the job done for $250.00. but the brakes started vibrating whenever i applied them. took it back to repair center they re-did the entire brake job with different factory pads (26000 mi) , same result. i then took it to the dealer i bought the car from (33000 mi) , they checked it out, problem not occuring at this time. no repair done. i took it to the tire center i always use for tires, they replaced rear rotors, problem not fixed. i then replaced the front rotors & pads myself. vibration still occuring. i have spent $800.00 to fix the vibration. talked to toyota about it there is a service bulitten about this complant, it should be fixed free of charge. but the car is at 41000 mi now. the warranty is 36000 miles.toyota refused to make necessary repairs under warranty, even though complaint was originally placed during warranty period. repair cost approx $2000.00 per service writer. i will never deal with toyota again! *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
11/16/20071
 I have a 2002 toyota sequoia with 62,000 mi. i have been to two toyota dealers to figure out my problem. the vsc trac, vsc off, abs and brake lights are coming on. finally after @$700 of my money, they figured out the problem to be the ecu. this will now cost me @1800 for parts, and who knows yet for labor. i have read online that many other toyota owners have the same problem. this is an expensive situation, unless you have the ext. warranty. i feel that toyota needs to do something about this, maybe recall this and fix these cars before there is an accident. i live in new york where there is alot of snow. my vsc will not work until i get this fixed. i have two small children and have to relay on standard brakes in the snow until this is fixed. toyota should stand behind their reputable name and fix these problems asap..... *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01/02/20041000010003/17/2002
 2002 toyota sequoia brakes vibrate severely. vsc system warning light frequently comes on. problem has existed since car had 10,000 miles, now has 36,000 and dealer and toyota claim it is out of warranty. toyota claims that car has no brake problems, no safety problems at all, and that original brakes are not defective in design. i am informed that toyota issued a technical service bulletin, although toyota denied this the dealer admitted that it existed, but i had to specifically complain about the specific brake problem, or they would not and did not advise me of the remedy. these brake issues are a serious safety problem.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
12/01/20044600005/09/2002
 Strong vibrations from front brakes
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
11/16/20071
 I have a 2002 toyota sequoia with 62,000 mi. i have been to two toyota dealers to figure out my problem. the vsc trac, vsc off, abs and brake lights are coming on. finally after @$700 of my money, they figured out the problem to be the ecu. this will now cost me @1800 for parts, and who knows yet for labor. i have read online that many other toyota owners have the same problem. this is an expensive situation, unless you have the ext. warranty. i feel that toyota needs to do something about this, maybe recall this and fix these cars before there is an accident. i live in new york where there is alot of snow. my vsc will not work until i get this fixed. i have two small children and have to relay on standard brakes in the snow until this is fixed. toyota should stand behind their reputable name and fix these problems asap..... *tr
STEERING
09/01/200640000111/15/2002
 Tl*the contact owns a 2002 toyota prius. each time the vehicle is driving forward or in reverse at approximately 4 to 10 mph, it shakes violently. the failure occurs intermittently and usually in cold weather. the vehicle shakes roughly after it has been driven for a while. the vehicle was taken to a dealer on two occasions. service bulletin number 20040604 was referenced. the dealer discovered that the steering rack and steering computer failed and needed to be replaced at the cost of $2,200. the current mileage was 50,000 and failure mileage was 40,000.
SUSPENSION - FRONT
11/01/200108/01/2001
 Car pulls to the right, took in car today and told them to adjust alignment and have oil changed, the service department called back and said their was a manufacture recall and the car had to stay overnight. if it had a recall no notice was sent out this is what i'm upset about. consumers are soposed to be notified if there is a recall not find out after they damage other components and find out when they take their car in for oil changes.*ak
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
11/25/2002109/17/2002
 Dt: 2002 toyota runner. the consumer received a recall letter for lower ball joint. the consumer stated the wheels were cutting the tires on front where lower ball joint was located. the consumer contacted toyota, who said it is not related to lower ball joint, and they could not do anything else for the consumer. this has being happening since the consumer bought vehicle. it has 30,000 miles , and needed new tires.*ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
01/20/200790527108/18/2001
 1:40 pm, jan 20, 2007, i was driving my sequoia n/b on sierra hwy in the city of santa clarita. i was traveling approx 40-45 mph. i noticed a slight stiffness in the steering. a short time later the left front of my vehicle violently fell to the ground. there were vehicles behind me and with difficulty i steered to the curb. when the vehicle fell to the ground, i heard a loud 'bang', and i felt that i lost some of my brakes. one of the drivers behind me told me she saw sparks coming from under my vehicle. i looked at the front of my vehicle. i saw the left front tire, wheel & hub (all still attached) folded under the left running board preventing the front fender and bumper from falling directly to the roadway. i saw that the brake lines appeared to be broken. i had the vehicle towed to toyota on mon, jan 22, 2007. i was told that it appeared the left upper ball joint had broken causing the wheel to break away from the vehicle. the dealership contacted their service director to determine what repairs should be made. i was subsequently told that my vehicle was out of warranty and that toyota had 'no liability' to repair my vehicle at their expense. repair estimate is approx $5,000. + the rental vehicle they arranged. i was told a regional service inspector would look at my vehicle. i told them that i wanted the old parts if repairs were to be made. i am now afraid to drive my vehicle. i went to the toyota web site and noticed numerous recall notices from toyota for front ball joint failures on my type of vehicle. i received no recall notices from toyota. toyota stated my vin was not on the list for any recall notices. the toyota service dept stated that this would not be considered 'normal wear and tear' that would require me to have this item checked during all of my regular maintenance services. this failure could have been much worse, causing serious injury to myself and others on the road. as of this date i have not been notified that the regional inspector has inspected my vehicle. *jb
TIRES
12/23/200318000208/25/2002
 Purchased toyota mr2 spyder in august of 2002. car now has 18,300 miles and both front tires (yokohama advan a043 185/50r15) are worn beyond recommended tread depth and blistered on inside(because of front-end misalignment according to dealership). *ak
09/19/2002104/18/2002
 The right front tire blew for no apparent reason. the sidewall was torn. the dealer has refused to replace it because the manufacturer wouldn't refund them. the tear is from the inside out. the size of the tire is 205/65r15 92t. the tires are bridgestone potenza re92. nlm
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
05/22/2007111/01/2002
 I purchased a 2002 toyota sequoia in november 2002. when the vehicle was purchased the sales person told me that the heating/air conditioner system appeared to be a poorly designed, but i did not think that a big obstacle to my purchase. i had continual problems trying to regulate the temperature in the vehicle. it was either 65 degrees and the next level down was cold. i was always flipping the knob back and forth trying to regulate the temperature. this was not a big safety issue unless taking my eyes off the road for these adjustments can be considered hazardous. but i live in a somewhat cold climate and i have had trouble keeping the windows defrosted on some days particularly if the humidity was high. this could be considered a safety issue. i just took the vehicle to the toyota service department because air conditioner light was blinking. looking at a repair bill of around $1,600.00 for a new compressor and clutch. of course, i do not have an extended warranty as this was my sixth toyota ,and i have never had any problems such as this is the past. since i have read that others have experienced the same problems i would urge someone to look into the issue before someone got killed because of inability to see out the front window. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
5
 The instrument panel was inoperative, the consumer was unable to read the various features that were displayed on the unit. the battery had gone dead, and the power windows failed. the fuel consumption was abnormal and the air handling system did not permit outside air. *scc *jb

Car dealers selling


StateCityZipNamePhone
CABUENA PARK90621TOYOTA OF BUENA PARK
CAFREMONT94538FREMONT TOYOTA/SCION510-252-5400
CAGLENDORA91740TOYOTA OF GLENDORA909-305-2000
CAVALENCIA91355FRONTIER TOYOTA661-291-2900
COBOULDERBOULDER TOYOTA
FLORLANDO32808TOYOTA
GABUFORD30519TOYOTA MALL OF GAERGIA
GAUNION CITY30349LEGAXY TOYOTA770-964-8888
LANEW ORLEANSTOYOTA OF NEW ORLEANS
NCJACKSONVILLE28546STEPHENSON TOYOTA
NJSPRINGFIELDAUTOLAND OF NEW JERSEY
NYHEMPSTEAD11550MILLENNIUM TOYOTA516-485-1400
SCEASLEY29640TOYOTA OF EASLEY
VACHRISTIANSBURGSHELOR MOTOR MILE