Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 287 | 09/19/2000 | 614973 | Subject regarding field fix developed to limit the amount of road vibration transferred to the arm rest of the 60 / 40 split bench seat on certain 2000 model year vehicles. *tt | 12/18/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/15/2011 | |||
| I received a recall for frame rust. upon taking my truck to a dealer i was told there was no perforation and that i would be notified of when a rust inhibitor was available.truck has an extraordinary amount of rust on the frame from being in a northern state for the first seven years on the road. toyota now says they will not apply rust inhibitor because truck is registered in a southern state. all trucks in northern states are being coated regardless of point of origin. where a truck is registered is immaterial if the truck displays extra ordinary amounts of rust. this rust is causing brake and fuel lines to prematurely rust and will surely cause early failure. | |||
| 02/23/2013 | 259000 | ||
| I recently took this truck in on a trade and knew nothing about toyota's frame rust issues. called toyota customer experience center and explained the rust perforation issue i noticed on this truck. has a marble sized hole by the drivers side spring perch and the frame is thin on both sides in that area. the passenger side behind the wheel has a hole the size of a tennis ball on the side, a hole the size of a golf ball on the bottom(same area), and a hole an inch wide by four inches long on the top of frame(same area). the rest of the frame is heavily rusted and thin. the rust comes off in big flakes. i explained all this to toyota and received a case # and was told some one would contact me. well finally got a call and they said they would do nothing yeah that is right nothing about it since their good will limited service campaign a0f had expired. so now that they will do nothing about it i have a truck that is a time bomb waiting to break apart hopefully some one doesn't get killed with this death trap. way to make a happy customer toyota !!!! wonder how many more people will get duped by toyota. | |||
| 08/15/2011 | |||
| I received a recall for frame rust. upon taking my truck to a dealer i was told there was no perforation and that i would be notified of when a rust inhibitor was available.truck has an extraordinary amount of rust on the frame from being in a northern state for the first seven years on the road. toyota now says they will not apply rust inhibitor because truck is registered in a southern state. all trucks in northern states are being coated regardless of point of origin. where a truck is registered is immaterial if the truck displays extra ordinary amounts of rust. this rust is causing brake and fuel lines to prematurely rust and will surely cause early failure. | |||
| 02/23/2013 | 259000 | ||
| I recently took this truck in on a trade and knew nothing about toyota's frame rust issues. called toyota customer experience center and explained the rust perforation issue i noticed on this truck. has a marble sized hole by the drivers side spring perch and the frame is thin on both sides in that area. the passenger side behind the wheel has a hole the size of a tennis ball on the side, a hole the size of a golf ball on the bottom(same area), and a hole an inch wide by four inches long on the top of frame(same area). the rest of the frame is heavily rusted and thin. the rust comes off in big flakes. i explained all this to toyota and received a case # and was told some one would contact me. well finally got a call and they said they would do nothing yeah that is right nothing about it since their good will limited service campaign a0f had expired. so now that they will do nothing about it i have a truck that is a time bomb waiting to break apart hopefully some one doesn't get killed with this death trap. way to make a happy customer toyota !!!! wonder how many more people will get duped by toyota. | |||
| 08/15/2011 | |||
| I received a recall for frame rust. upon taking my truck to a dealer i was told there was no perforation and that i would be notified of when a rust inhibitor was available.truck has an extraordinary amount of rust on the frame from being in a northern state for the first seven years on the road. toyota now says they will not apply rust inhibitor because truck is registered in a southern state. all trucks in northern states are being coated regardless of point of origin. where a truck is registered is immaterial if the truck displays extra ordinary amounts of rust. this rust is causing brake and fuel lines to prematurely rust and will surely cause early failure. | |||
| 02/23/2013 | 259000 | ||
| I recently took this truck in on a trade and knew nothing about toyota's frame rust issues. called toyota customer experience center and explained the rust perforation issue i noticed on this truck. has a marble sized hole by the drivers side spring perch and the frame is thin on both sides in that area. the passenger side behind the wheel has a hole the size of a tennis ball on the side, a hole the size of a golf ball on the bottom(same area), and a hole an inch wide by four inches long on the top of frame(same area). the rest of the frame is heavily rusted and thin. the rust comes off in big flakes. i explained all this to toyota and received a case # and was told some one would contact me. well finally got a call and they said they would do nothing yeah that is right nothing about it since their good will limited service campaign a0f had expired. so now that they will do nothing about it i have a truck that is a time bomb waiting to break apart hopefully some one doesn't get killed with this death trap. way to make a happy customer toyota !!!! wonder how many more people will get duped by toyota. | |||
| 02/15/2013 | 186594 | ||
| On february 13, 2013 i took my truck into springfield toyota in springfield virginia for some repair work,brakes and to have the coil pack replaced. i also asked them to complete the state of virginia safety inspection, during the safety inspection the dealer mechanics found a hole in the frame underneath the passenger door and told me that my truck could not pass the safety inspection because of that,after paying the dealer over $2000 dollars for the repairs that they completed, i took my truck to the bodyshop that they recommended...this bodyshop told me that it would cost me at least $1500 dollars to have them cut the hole out and weld a piece of metal into the frame...after leaving the bodyshop i called toyota corporate headquarters and was informed that there had been a recall for rusty frames and the crossmember for the spare tire carrier and the fuel tank straps but that recall had expired on december 31 2012...later toyota corporate called me back and said that they would fix the spare tire carrier,crossmember and fuel tank straps on 29 march 2013 at bill page toyota in falls church virginia and to get back with them on the frame repairs. my truck has been serviced at springfield toyota on a regular basis and i was never informed of any recalls or tsb's on my truck. i bought this truck in illinios and it was mentioned in the recall for rusty frames, i feel that this condition creates a safety hazard not only for me but for all motorist on the road with me...toyota needs to issues a recall and deal with this problem in good faith. i never recieved a recall notice for a rusty frame...i wonder how many owner of these vehicles are out here driving an unsafe vehicle and do not know it. | |||
| 01/25/2013 | 157000 | ||
| In june 2010 my tundra was repaired after being recalled for a severely rusted frame and spare tire housing. what signaled the problem was when my spare tire dropped from the mount and was dangling above the ground causing me to almost loose control on an off ramp. the first dealer inspected the vehicle and told me the frame is so rusted i can put a screwdriver thru it. he then allowed me to drive home. on a second opinion, the truck was pulled off the road . when i picked up the truck following the repairs the spare was in truckbed and i had to ask for it to be installed. ( had they even looked at it?) )n 1/25/13 while pumping gas, i look behind the vehicle and see the spare tire on the ground! the plate that holds the tire was worn away. i contacted toyota who told me that these things can happen in colder climates but when pressed she said that i could get it inspected and also have the fuel tank straps inspected as there had be rust issues with these on the 2000 tundra. when i asked if there would be a recall or notification, i was told no. this is appalling. the tire easily could have fallen off whilr being driven and now a fuel tank holder may be rusted. shouldn't there be a recall? i had talked to a ntsb member but wanted to update since i talked to toyota | |||
| 01/11/2013 | 92000 | ||
| On 1/1/2013 while at the dealer for an oil change, i was informed that there was a small hole in the frame. i was told that this was not covered by the recent recall because it had expired and not to worry about the hole. the hole is about the size of a half dollar and right above the front wheel. there is also severe rust scaling around the area and several large pieces of frame loose inside the hole. my tundra has always been serviced by this dealer who also performed the recall inspection. when inspected initially there were no issued found. when i brought the vehicle in for the undercoating protection included in the recall the dealer didn't have the material. i filed a complaint with toyota usa. case #1109231360. in 2011. i have not received an update on the complaint. i am the original owner of the vehicle and have had all my service done at this dealer. how did they not notice this hole until after the recall expired? my concern is that the frame is rusting prematurely and the dealer turned a blind eye to it in order to avoid the cost of the repair. than after the recall expired, informed me of the defect. i no longer feel safe driving this vehicle. | |||
| 04/01/2009 | 35000 | ||
| I have a 2000 toyota tundra pick up 4 x 4. on both sides of the truck, the frame between the front wheels and front bumper has perforation damage. the front bumper is about to fall off the truck. the rest of the truck frame has extensive rust. | |||
| 07/26/2012 | 158000 | ||
| I had a recall letter from toyota regarding frame rust. it was to be done at no charge. when the dealer inspected the frame, they said the truck qualified for frame replacement at no charge. when the work was beginning, however, i received a phone call stating numerous parts had to be replaced because they were destroyed during the frame replacement process. i was told it was not negotiable and i would have to pay for them. these included all shocks, tie rods and ends for $350. also, they suggested replacing the steering rack and radiator cap for an additional $650. i have contacted toyota corporation to try to get the real story of what is covered and what may not be covered. | |||
| 08/22/2009 | 92000 | ||
| The steel fitting in the radiators to transmission cooler rusted off, dumping antifreeze and transmission fluid on the road, in doing so antifreeze got into the transmission and transmission fluid got into the engine. cost of repairs $1150. next the rear axle housing rusted a hole in. cost of repairs $1900. next front exhaust pipes with converters are rusted out a leaking exhaust.toyota has a recall for rust on this truck but doesn't cover these problems that are dangerous | |||
| 01/03/2011 | |||
| The problem is excessive frame rust. i contacted the dealer where i bought it,i was told no recall . i contacted toyota directly and a local dealer ira toyota looked at it and said it was safe. their case # 1002142135. the rust is now to the point where i have holes in the bed supports. the scale falls off in pieces as big as 4 inches by 4 inches. | |||
| 01/26/2010 | 125000 | ||
| I own a 2000 toyota tundra 4x4 limited access cab. i took it in to my local dealership on 4/26/2010 for unrelated servicing and because i was concerned about the amout of rust on the rear frame components. i had heard about the recall and assumed that they would tell me something. i was told that it was ok, and that i would be contacted when they have the anti-corrosive treatment ready. today is 11/24/2010 and i have still heard nothing. pieces of the frame rails continue to flake and fall off in sheets (some approximately 4 inches long and 1/16th of an inch thick or greater). i'm concerned about the structural integrity of this vehicle. i'm especially worried that the rear springs will give out while driving and cause injury or worse. nhtsa and usdot should look into this problem. toyota needs to compensate owners of these vehicles as was done for the tacomas that experienced the same failure. the rusting problem is much greater than just the rear cross-member. | |||
| 08/26/2010 | 87000 | ||
| I have a 2000 toyota tundra and it has a problem that when the car gets hot the engine will stall out and die without warning. it creates no omd ii errors and the check engine light never appears. the ecm fuse blows on occasion but replacing it does not lead to a running vehicle. it fails to start until the engine compartment cools down. there is fire from the spark plugs and there is fuel pressure in the fuel rail. we have replaced all the relays and fuses in the ecm and efi circuits and all fingers are now pointing to the ecm controller itself. we just changed out the fuel pump and are looking at replacement of all the ignition coils (8) and all the fuel injectors (8). but since all of these components seam to be working that would make little since. the recent recall for the ecm on the matrix & corolla indicate that there may have been problems with the manufacture of ecm units for a much longer period of time since my tundra is exhibiting the same problem. this problem has been getting worse for over 5 years now and the toyota dealers and other toyota specialty shops cannot find the problem since there are no engine codes and the fact that it will start and run fine after it cools down. i have been waiting for it to die and not start at all to hope to find the problem. | |||
| 01/04/2010 | |||
| My 2000 toyota tundra was recalled for frame corrosion and the truck sat in a toyota dealership parking lot for 4 months until toyota just decided this week that they are going to replace the rusted frame but they wouldn't guarantee this for free - they said they if anything else goes wrong while they are replacing the frame, that they may not pay for it and that i will have to. i find this completely unacceptable as this is a recall - why should i have to pay anything out of my pocket. | |||