Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/17/2012 | 72500 | ||
| Vehicle inspected by dealer leak in rack and pinion. very early at 72,500 miles. loose lower ball joints. lower ball joints replaced under recall 10/11/2005 at 28,000 miles. if they are going bad again at 72,500 miles, there is a major problem. | |||
| 06/13/2012 | 115000 | ||
| I was getting into my car to leave my drive way, i shifted into reverse and the whole shifter arm' broke off. | |||
| 06/10/2012 | 92853 | ||
| Vehicle was parked with parking brake on. i started the vehicle and attempted to pud the truck in drive. the shift lever went limp and no longer changed the drive selector. i managed to get it into drive and got it home and parked it. i have not called the dealer yet. | |||
| 05/08/2012 | 116457 | ||
| Fortunately i was off the interstate when making a right hand turn into a convenience store...........the steering suddenly became almost impossible to turn, actually causing me to turn into the outgoing lane at the store entrance. there was no advanced warning....just no steering on turns and no brake fluid in the resevoir. the toyota deal says the steering rack needs replacement.($1600)......and could not explain exactly where the fluid went. this was suppose to be a 300,000 mile vehicle, now stands at 116,457. had to replace a stabilizer as well due to corrosion. i just sold my 1997 grand am with 224,000. and my 1988 dodge caravan had 244,000 before the transmition went. toyota and reliability???????? | |||
| 03/30/2012 | 140000 | ||
| Tl- the contact owns a 2002 toyota tundra sr5. the contact was driving 40 mph when the power steering seized. the contact later discovered that the power steering fluid was leaking from the vehicle. the vehicle was taken to a private mechanic where it was confirmed that the steering rack was corroded. the manufacturer was not contacted and the vehicle was not repaired. the failure and the current mileages were 140,000. kmj | |||
| 03/30/2012 | 140000 | ||
| Tl- the contact owns a 2002 toyota tundra sr5. the contact was driving 40 mph when the power steering failed. the contact confirmed the power steering fluid was leaking. the vehicle was taken to a private mechanic. the mechanic confirmed corrosion of the steering rack. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 140,000. rds | |||
| 10/19/2011 | 140000 | ||
| Steering rack rotted out and all the power steering fluid drained out almost instantly. thankfully i was pulling out of a parking space and not on the highway. i currently have excessive frame rust, a hole in the gas tank from rust, the rear differential is almost rotted threw, the gas tank straps have already been replaced. i am not sure if this vehicle is even safe to drive anymore. the dealer inspects it regularly for the frame rust but they have never provided a fix. | |||
| 03/06/2012 | 74000 | ||
| Tl* the contact owns a 2002 toyota tundra. the contact stated that the vehicle was taken to an authorized dealer for a repair associated with nhtsa campaign id number 09v444000 (structure: frame and members: underbody shields). while the technician performed the repair, he noticed both stabilizer links and the parking brake rear wheel mechanism were fractured as a result of excessive rust corrosion. in addition, the rack and pinion was corroded. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 74,000. | |||
| 03/06/2012 | 74000 | ||
| Tl-the contact owns a 2002 toyota tundra. the contact stated that the vehicle was taken to an authorized dealer for a repair associated with nhtsa campaign id number 09v444000 (structure: frame and members: underbody shields). while the technician performed the repair, he noticed both stabilizer links and the parking brake rear wheel mechanism were fractured as a result of excessive rust corrosion. in addition, the rack and pinion was corroded. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 74,000. kmj | |||
| 03/06/2012 | 74000 | ||
| Tl-the contact owns a 2002 toyota tundra. the contact stated the vehicle was taken to an authorized dealer for a repair associated with a recall under nhtsa campaign id number 09v444000 (structure: frame and members: underbody shields). while the technician performed the repair, he noticed both stabilizer links and the parking brake rear wheel mechanism fractured as a result to excessive rust corrosion. in addition, the rack and pinion was corroded. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 74,000. js | |||
| 12/02/2011 | 70000 | ||
| Tl* the contact owns a 2002 toyota tundra. the contact stated that while turning to enter a parking space, the steering rack fractured from the firewall and with an abnormally loud noise. the contact mentioned that after the failure, an unknown fluid leaked all over the vehicle. the vehicle was towed to a local mechanic who verified the failure and stated that it was caused by corrosion. the manufacturer was not contacted. the vin was not available and the vehicle was not repaired. the failure and the current mileage was 70,000. | |||
| 12/02/2011 | 70000 | ||
| Tl - the contact owns a 2002 toyota tundra. the contact stated that while turning to enter a parking space, the steering rack fractured from the firewall and with an abnormally loud noise. the contact mentioned that after the failure, an unknown fluid leaked all over the vehicle. the vehicle was towed to a local mechanic who verified the failure and stated that it was caused by corrosion. the manufacturer was not contacted. the vin was not available and the vehicle was not repaired. the failure and the current mileage was 70,000. kmj | |||
| 12/02/2011 | 70000 | ||
| Tl - the contact owns a 2002 toyota tundra. the contact stated that while turning into a parking space the steering rack broke of the firewall and made a very loud noise. the contact mentioned that after the failure fluid leaked all over the vehicle. the vehicle was towed to a local shop who verified the failure and stated that it was caused by corrosion. the manufacturer was not contacted. the vin was not available. the vehicle was not repaired. the failure and current mileage was 70,000. pm | |||
| 10/06/2011 | |||
| I have a 2002 tundra sr5 with ~65k miles. this morning when i try to pull on the drive gear shift handle to move from park to reverse. the shift handle snapped off unexpected - broke. toyota dealer wants to charge ~$600.00 to remove and replace with a use steering column (if the use can be found), as the new steering column will cost over $1k. i believe this is appear to be a flawed design for attach the shift lever. the shift lever handle should be out live the tundra with only ~65k miles. i need help to get toyota to cover this design defect as this could result safety and costly. | |||
| 09/26/2011 | 128000 | ||
| Tl* the contact owns a 2002 toyota tundra. the contact stated that the steering wheel would shake abnormally. the vehicle was taken to a local mechanic who performed a diagnostic and located the failure as the steering rack being corroded. the manufacturer advised the steering rack failure was not recalled and denied any assistance with the repair. the vehicle was not repaired. the vin was not available. the failure and the current mileage was 128,000. | |||
| 10/06/2011 | |||
| I have a 2002 tundra sr5 with ~65k miles. this morning when i try to pull on the drive gear shift handle to move from park to reverse. the shift handle snapped off unexpected - broke. toyota dealer wants to charge ~$600.00 to remove and replace with a use steering column (if the use can be found), as the new steering column will cost over $1k. i believe this is appear to be a flawed design for attach the shift lever. the shift lever handle should be out live the tundra with only ~65k miles. i need help to get toyota to cover this design defect as this could result safety and costly. | |||
| 11/09/2009 | 91671 | ||
| 2002 toyota tundra approximately 91k miles. v6 automatic. rack and pinion assembly rusted through leaking power steering fluid. vehicle taken to dealership for repairs. dealership service department replaced the rack and pinion assembly. dealership kept old part. | |||
| 06/05/2010 | 82000 | ||
| I lost the power steering, luckily it happened in my driveway. there was a line of power steering fluid down the driveway. i brought it to my local automotive repair person. he said the rack and pinion was gone. upon further inspection, the following were all severely corroded making the vehicle unsafe to drive. steering rack, power steering lines, tie rods. | |||
| 07/22/2009 | 98123 | ||
| Steering rack failure due to rust and corrosion it split like a bannana | |||
| 05/04/2010 | |||
| Severe corrosion of vehicle frame and frame cross members, front end parts, and attachment hangers to frame of 2002 toyota tundra which will result in eventurally weakening and failure of the above mentioned items causing a possible accident, injuries and possibly death. | |||
| 04/15/2010 | 69980 | ||
| The steering rack on my 2002 toyota tundra rusted out, burst and caused a power steering failure while driving. this is a permanant failure and the toyota dealership advised not to drive the vehicle. nothing was offered to fix it without a $1400 repair bill | |||
| 12/22/2009 | 81500 | 1 | |
| Steering vibrates excessively every time when braking the vehicle at speed greater than 40 miles per hour. *tr | |||
| 09/11/2009 | 181307 | 1 | |
| Parts failure due to excessive rust...power steering rack and coupling assy. rear axle housing failure due to excessive rust . power steering lines rusted out.2002 tundra trd...total repair cost $3900.00 over 1 year period. ---last repair 11 sep 2009...al paper work on file at nassief ford & toyota jefferson,oh 44047--ph 4405761010. *tr | |||
| 01/06/2003 | 30000 | ||
| Tl*the contact owns a 2002 toyota tundra. while driving approximately 35 mph or greater, the vehicle and steering wheel vibrated excessively when the brake pedal was depressed. suddenly, the front end began to shimmy without warning. the failure occurred while traveling at any speed. the vehicle was taken to an authorized dealer for inspection and they adjusted the rotors. the failure occurred seven more times without any resolution. the vehicle is currently being repaired. the vin was unknown. the failure mileage was 30,000 and current mileage was 110,000. | |||
| 04/29/2005 | 38000 | 4 | |
| Regarding 2002 seqouia. since seqouia not an option, chose tundra as it was closest to vehicle type. driving on freeway at speed limit, then car felt as if veering off to the left, it was hard keeping steering wheel straight and then i noticed that the trac off and vsc lights went on. it was a clear day, fairly smooth surface in the center lane, when this incident occurred. had to pull of freeway and turn off vehicle and then restart to reset the car. this is the only way the lights will turn off and the car will steer normally. this is not the first time it has happened, this has happened a several times in the past few months.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/20/2005 | 32000 | 1 | 06/20/2002 |
| Dt: the owner was driving at 50 mph while towing, and could not control the vehicle and crashed. the vehicle was bouncing from guard rail to guard rail. when the owners came to a stop the vehicle was still right side up. the vehicle was totaled. both occupants sustained injuries. the passenger was hospitalized for a week with broken ribs and other internal injuries while the driver suffered from shock and a concussion. however, the driver sustained some injuries from the airbag. both are in physical therapy and the other therapy treatments. the driver is still suffering from headaches. there were no problems before the wreck. no noticeable problems to the vehicle with handling. there was no wobbling or any indication that this was going to happen. *ak *sc | |||
| STEERING - RACK AND PINION | |||
| 04/08/2010 | 1 | ||
| 2002 toyota tundra rack and pinion replacement*cw | |||
| 04/14/2005 | 12500 | 3 | 04/26/2002 |
| The front end steering rack let go, then the ball joints let go and the whole front end fell out causing 4,500.00 in damage as well as injury to my back. *jb | |||