Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS
TSB-0101-1207/16/201210045350Toyota: information provided regarding blistering or bubbling of paint where corrosion or perforation in specific areas inside of floor bed surface. *pe08/28/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/25/201060000
 2007 toyota tundra trucks windshield cracking more than seems normal. sixty thousand miles and seven times the windshield has chipped and now overnight one has run about twelve inches long. other chips i had fixed before running,is thinner glass the problem?
05/16/200715001
 I have a 2007 toyota tundra crewmax. when driving on concrete freeways the bed of the truck bounces very very bad worse than any other truck i have ever ridden in. i sometimes feel unsafe like maybe its bouncing so much that it could be dangerous if i need to stop suddenly. i don't think the tires come off the ground but the vibration is so bad that talking becomes difficult. *tr
08/30/200712501007/23/2007
 The paint is chipping on door edges and body for no reason that i can find.
STRUCTURE - BODY
12/12/2011
 Tl- the contact owns a 2007 toyota tundra. the contact stated that the bolt for the fuel tank fractured and detached from the vehicle. the contact took the vehicle to the dealer where the contact was advised that the failure was contributed to rust and the fuel tank straps were completely rusted. the contact was told by the manufacturer that they would extend his warranty to cover half of the repair costs. the failure mileage was unknown, but the current mileage was 57,000. kmj
12/12/2011
 Tl- the contact owns a 2007 toyota tundra. the contact stated that the bolt holding the fuel tank broke loose. the contact took the vehicle to the dealer and was told that the bolt and the fuel straps rusted through. the contact was told by the manufacturer that the vehicle was not under warranty, but would extend the warranty to cover half of the repair. the failure mileage was unbknown, but the current mileage was 57,000.rl
06/20/2012
 Tl-the contact owns 2007 toyota tundra. the contact stated that while driving, smoke emitted from the front driver's door through the power switch. the smoke ceased on its own. the contact also stated that the window switch on the front passenger's door was stuck and it did not function. the vehicle was not taken to the dealer for a diagnostic test. the manufacturer was made of the failure, however no assistance was provided. the failure and current mileage were unavailable. sm.
06/20/2012
 Tl-the contact owns 2007 toyota tundra. the contact stated that while driving, smoke began coming out through the front driver's side door, through the power switch. the smoke coming out from the door ceased on its own. the switch on the front passenger's side for the window is stuck and it does not function. the vehicle was not taken to dealer for diagnostic. the manufacturer was made however no assistance was provided. the current and failure mileage was unavailable.yn
09/22/20104342
 7/2007 purchased 07 tundra w/maint plan&extended warranty 9/2010 4342miles southcoast toyota-maintenance,we asked them to take a look at surface rust. they noted it and said was due to salt air 2/2012 6504miles southcoast toyota to perform brake service. apparently brake pad had fallen off due to corrosion of calipers & pins and they refuse to service the truck because it would be too much to repair but refuse to even give us estimate. they said the corrosion has compromised the safety of the truck, but not covered under warranty. we were told that we did not drive the vehicle enough and that's why it is rusted so badly all over (truck was driven locally at least 3 or 4 times a week by elderly couple). we requested a copy of field reps report, but they said it is proprietory info we do not have access to. service manager rudely asked us to remove our truck from the dealership but we cannot drive it off because brakes not operating properly. were told to take the 5 yr old truck with 6500 miles to the junk yard. during 2010 maintenance when they were aware of corrosion, we should have been advised of possible brake failure or weakened structure due to rust that would occur in less than two years time. instead elderly couple continued driving vehicle until unsafe to drive without being advised of how severe of condition the truck is. they have lived by the beach (2 miles from dealership) for 30 yrs & owned a few trucks, never rust so bad. toyota is fortunate that no one was hurt driving this vehicle & they should do what they can to take this unsafe truck off the roads. instead they deny any possibility that the corrosion may be a defect & is allowing this truck to possibly end up being driven since they are willing to release it. its obvious this is not the 1st toyota known to have corrosion issue and though not perforation, the rust is an oversight by toyota.
01/03/20101
 The tailgate on my 2007 toyota tundra is coming apart at the seams. i have had the tailgate replaced once for the failure, and the new one is showing the same failure. judging by the pictures on the internet this is a common problem with the toyota tailgates. it is just a matter of time before this design flaw causes injury to a person and or property damage. a simple internet search for toyota tailgate failures shows the results of such a failure. i do load my quad using the tailgate as a load bearing system ,reason for this is the ramp systems made for this task are designed to use a tailgate. i would like to see the tailgate brought up to the standards of toyotas competition. *tr
01/17/20086400103/23/2007
 Nut holding the driver's side heat duct was loose. this allowed the heat duct to fall down and block the driver's use of the brake pedal and the accelerator pedal. luckily for me i was not on a busy street or driving at highway speed. this defect almost completely blocks the drivers use of the brake pedal. if this happens to someone on a crowded freeway at speed they could be seriously injured or killed in the accident. *tr
STRUCTURE - BODY - TAILGATE
01/02/2008110/18/2007
 You already have other complaints about tailgate failure on 2007 toyota tundra trucks. i have read about them and seen the pictures. i have personally contacted toyota motors to get a safe weight maximum for this tailgate and they have twice refused to provide this information. in their latest correspondence they claim the tailgate has no rating as it is not a weight bearing part. this contradicts their own website where they sell a bed extender accessory that is used to increase the capacity by using the tailgate as a weight bearing part of the truck. i would appreciate any assistance you can provide to force toyota to reveal the safe tailgate weight limits. *cn
10/20/20073500107/21/2007
 My tailgate is cracking along the inside seem. this looks to be a common flaw judging by the toyota forums on the internet. i don't even have 4000 miles on my truck, and have only used it for light/medium duty. this is supposed to be a heavy duty truck and this looks to be a serious safety issue. *tr
10/20/20071
 1.my tailgate latch system is not working as expected and is flimsy. 2. my tailgate is weak and small cracking at seams at side where not welded, and this is with my 215 lb. frame stepping on it to get in bed. i wanted to purchase bed extender to carry longer objects as i have done in my traded in f 150 but tailgate cannot handle my weight much less object. i know others that load atv's and motorcycles with complete seam failure, so i don't dare put more weight on gate. gate can come off easy as i have noted in friends tundra while hauling with tailgate down. toyota dealer blamed him for doing something we have been doing with our work trucks for over 10 years. the gate panel to access internal gate components is so thin that just by pressing with hand, i can bend it. you must understand that a tailgate needs to be more durable in its latching design, which my crewmax is not, and definitely not come apart at seams by someone sitting on it or bend and fail. there is a standard in which i as well as others are used to in tailgate strength as i had on 1999 f 150 without any issues and with three grown men sitting on gate with combined weight of over 650 lbs gate won't bend and frame didn't come apart at seams. i have a motorcycle that i now cannot use extender to haul due to this poor design. i am a first time toyota owner and i like my truck overall, but it is a truck and i expected to use it as such. i like my tundra very much, however, i believe any reasonable person would conclude that the tailgate is of poor design, and questionable strength for ?the truck that is changing it all?. we will see what toyota will do or not do about this. i have fixed latch at dealer temporary but i know there is tsb if it happens again. tailgate quality in strength as well as some bed bounce issues is a whole different matter! voicing my concern before someone gets hurt. *tr
STRUCTURE - FRAME AND MEMBERS
07/27/20071001
 I have a double cab limited edition have made complaints for over 10 months now about the terrible bed bounce problems. i bought it for my service business &pleasure. toy is the most uncomfortable vehicle i have ever driven! the first thing people say is,what is the problem with the roads? kids hate it. my dog hates the truck! she can't get comfortable with the bed bounce. by the end of the day i am at driver fatigue stage! you can drive 60-70 but not for long! this truck feels every little bump nook and cranny on all roads. i tried going up to 80-90 miles an hour to remove the bounce, it's still there. going slower like 50 mph or less doesn't do much. i'd rather drive a horse and buggy with solid wood wheels. i can't tell you how disappointing it is to drive my truck. nobody likes being in this truck. i spoke with the service manager of toyota who drove one. his wife made him return his truck because of it's terrible ride and he agreed. took my truck to gmc dealer to trade it, they have gotten wind of it's problem and are not willing to trade it in. good luck is all they say. i have been told by toyota headquarters i'm having a bed bounce sensation, it's not the frame, it's not the suspension, put 10 bags of cement in the back, tow a load, this will give you a better ride! i can't believe i spend over 40,000! i took it to a specialist and was told it's the frame! not much can be done to fix the problems toyota is having. all i know is i have a truck i don't want and can't recoup my losses. how unsafe is this problem? why is the public the guinea pig this day in age when we are so advanced? i'll bet they never test drove the truck other than a test track or they did virtual testing only. if i came up with something new and sold it to my customers in the same fashion like toyota did to me. then gave them a run around about what's really going on. i would be in court sued and out of business toyota needs to do something fast tired of them avoiding this problem. *tr