Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/25/201030000
 Tl-the contact owns a 2007 toyota tundra. while driving approximately 5 mph in snowy weather conditions in a 4-wheel drive vehicle. he engaged the brakes and the vehicle skidded and would not stop. the vehicle started to shaking and make a grinding noise. he engaged the vehicle in park to stop the vehicle. the vehicle had not been taken to the dealer for the failure. he also stated he took the vehicle into the dealer in 2008 for a front end alignment and the dealer rotated all 4 tires. since that time he stated the alignment caused the tires to wear. the vehicle was never taken back to the dealer for the failure. the vin was unavailable. the failure mileage was 30,000 and the current mileage was 30,150.
01/01/19012
 2007 toyota tundra. consumer states cruise control does engage and then will not disengage brakes. *tgw the consumer stated the brakes would not hold at stop signs and the vehicle would move forward. the vehicle had electrical shorts in the wiring such as; the headlights, clock, cigarette lighter, alarm and door locks. the seat belts would not always latch. the windshield wipers would not activate, there was a severe shake coming from the front of the vehicle as well as when the brakes were applied. there was a noise coming from the 4-wheel drive, the steering would act erratic and the accelerator pedal became stuck which caused the consumer to have an accident while backing out of his driveway.. *jb
03/01/2007100
 2007 crewcab shakes rattles and vibrates so violently that it feels as though it may fall apart, the dasgboard becomes a blur, it is absolutely unacceptable and after numerous call to toyota customer service, nothing has been done
07/26/2007100
 I have a 2007 toyota tundra double cab short bed truck. the truck has a reoccuring resonating bounce when driving on concrete roads between 70 and 80 mph. the bounce is extremely uncomfortable and can become severe. only a dramatic change in speed will stop the bouncing. several on line forums are calling this problem bed bounce
03/10/201028000
 2007 toyota tundra dual cab limited with 6' bed. ride is fine except when driving at highway speeds on concrete highways with regularly-spaced expansion joints. continuous problem. truck resonates at this speed and results in choppy ride. significant vibration throughout frame, not translated through steering wheel, and occurs regardless of load, although it is more pronounced when empty.
06/12/200719600
 Tl*the contact owns a 2007 toyota tundra 4x4. while driving 55 mph, the contact noticed a very noticeable bouncing sensation coming from the rear of the vehicle. the failure occurs when the speed exceeds 55 mph and began weeks after the vehicle was purchased brand new. the vehicle becomes disconnected with the road. the dealer stated that they were not aware of the situation and could not locate any failures; however, they suggested that the tires could have been the cause of the failure. the contact believed that the suspension caused the vehicle to bounce up and down violently. through research, he discovered several complaints regarding this issue. the vehicle has not been repaired. the failure and current mileages were 19,600.
09/09/200890001
 I just purchased an 07 toyota tundra limited 2wd pickup truck. while driving on any cement freeway (especially those in southern california (101 ventura)), i experienced a bed bounce that was so severe, i almost lost control of the vehicle. this loss of control occurred at speeds ranging from 60mph to 75mph. i contacted toyota regarding this problem and they confirmed it is a problem with the tundra trucks but are not working on any fixes. this answer is unacceptable. i am unable to drive this vehicle on cement freeways because of the lack of control. toyota is unwilling to do anything about it.... i have no other option but to file this complaint with you. *tr
03/12/20071
 Unsafe bed bounce-tundra 2007. *tr
05/16/200715001
 I have a 2007 toyota tundra crewmax. when driving on concrete freeways the bed of the truck bounces very very bad worse than any other truck i have ever ridden in. i sometimes feel unsafe like maybe its bouncing so much that it could be dangerous if i need to stop suddenly. i don't think the tires come off the ground but the vibration is so bad that talking becomes difficult. *tr
01/20/200818001
 On several occasions while driving at highway speeds on concrete surface, i have experienced severe vehicle shaking on my new 2007 toyota tundra. upon investigating this i have noted many other owners experiencing this same problem and calling it tundra bed bounce. i have taken the vehicle to two different dealers. neither dealer would acknowledge a problem or offer any solutions. one of the dealers suggested i add about 200 pounds of weight to the bed of the truck to try to improve the ride. i contacted toyota customer experience center to complain of this problem and was given a case file number. their representative informed me that toyota has received many complaints but at this point in time they are doing nothing to correct this defect or problem. this is completely unacceptable and a potential safety hazard to anyone on the road. *tr
10/12/20072400309/12/2007
 Tl*the contact owns a 2007 toyota tundra. the contact stated that his vehicle vibrates while driving between 60-70 mph. the vehicle was taken to the dealer for a diagnosis on october 12, 2007, in which two wheels were rotated and balanced. the dealer's invoice did not specify whether the front or rear wheels were balanced. the vehicle was taken back to the dealer several times, because the vibration persists. in addition, both exterior mirrors have a sharp plastic edge and the contact's forehead was cut while vacuuming the vehicle. the dealer was unable to correct the vibration and felt that the contact being injured by the mirror edge was humorous. the manufacturer took a report, but did not offer any assistance. the current mileage was 17,800 and failure mileage was 2,400. updated 6/2/08 *cn
09/20/2007700108/30/2007
 I purchased a newly redesigned 2007 toyota tundra in september 2007. the truck experiences severe bed bounce every time i drive on new sections of concrete highway/interstate. it is so severe that i have left the tundra in the garage and been driving one of my other cars. toyota is aware of the problem and many (# unknown) have filed complaints with their customer service group. there are several tundra owner forums on the internet with details from owners. google :tundra bed bounce and you will see. *tr
06/23/2007106/22/2007
 Bed bounce!!! *tr
03/05/2008100107/01/2007
 Truck has extreme vibration, bounce and overall shake at freeway speeds as felt throughout the vehicle. this combined with the very light steering and accelerator effort leads to a very unstable feeling of not being in control of the vehicle. it is difficult to maintain even and steady accelerator pressure and steering direction. dealership has rotated and balanced tires and performed alignment, but has made zero difference. dealership has made 3 attempts so far to fix. i have been told toyota is working on the issue. *tr
10/24/20077647310/23/2007
 Noticed an excessive vibration at highway speeds in the steering wheel and seat. when drivers sunvisor was swung over to side window it shook like crazy, as a visual indication! dealership service department told me that toyota is aware of this but there is no fix for it. after making a complaint with management at the dealership they attempted to balance the tires and perform an alignment. this did not help. i was also told to put weight in the bed. this did not help. shop foreman called this the tundra bounce after he drove it and confirmed my complaint. after three attempts with the dealership to fix the problem i have contacted toyota to start the arbitration process. *tr
03/01/20071001
 Excessive bouncing on freeways speeds 45-70 some worse than others (91freeway east around corona, ca )is good example of the bounce i have had trucks all my life so some bounce is understandable. when i took it to the dealer in march 07 they told me toyota was aware of the problem and was trying to figure out a solution in january 08 i contacted toyota through there web site and they replied they had no complaints about this problem. may be they fixed it since then on the 08 but this is more than a little bounce. bouncing like it dose what's going to happen when i have to come to fast stop ?and the extra vibration can't be go fortunately i don,t have a infant. please check into this but use one of the earlier 2007 like i said i have driven pickups all my life and can't tell you how bad the bouncing gets i will be happy to let you drive my truck .i am very disappointed that the dealer keep putting me off saying toyota is aware off the problem and then toyota saying they are unaware of the problems and have had no complaints. *tr
12/30/2007200512/29/2007
 Tl*the contact owns a 2007 toyota tundra. while driving approximately 70 mph, the vehicle vibrated excessively to the point where the accelerator pedal bounced up and down on the contact's foot. the failure was most noticeable while driving on freeways. the manufacturer stated that they were aware of the failure, but could not provide a solution. through research and professional consultations, the failure was determined to be the harmonic vibration caused by the expansion joints. the contact filed a formal complaint with the manufacturer. the failure mileage was 200 and current mileage was 209.
11/25/2007689911/25/2007
 2007 toyota tundra double cab 4x2 5.7ltr v-8. vehicle has an extreme and dangerous bed bounce or vibration at all regular highway speeds on concrete type freeways with expansion joints. the vehicle becomes very unstable and feels as if control will be lost. it is completely unbearable. dealer reports similar complaints from other 2007 toyota tundra owners. all 2007 tundra models exhibit this failure and it stems from a design flaw in the chassis/suspension. event began from the day the vehicle was driven off the dealership lot (11/25/07) and continues to date. toyota needs to address this serious matter and correct the issue. *tr
11/22/20071800309/21/2007
 Vehicle shakes violently when driven on concrete highway. *tr
08/29/20075010008/29/2007
 Tl*the contact owns a 2007 toyota tundra. while driving between 45-70 mph, the vehicle bounces on bumpy pavement. the dealer stated that the vehicle was designed to carry heavy loads and, unless the vehicle has a heavy load, it will bounce. the failure mileage was 50 and current mileage was 1,114.
09/16/2007200109/16/2007
 Bed bounce. the complaint is that at speed of 50-65 & 70 mph, the 2007 tundra pick-up vibrates and bounces to the point of uncomfortable and what i feel is unsafe. safety issue with infant, since can and will shake infant. needs to be address by someone asap. toyota claims to be working on it, but what is going to take for a fix, lemon law or class-action suit or even someone getting hurt. *tr
04/19/20071234102/17/2007
 Toyota corporation refers to this issue as bed bounce. the complaint is that at speed of 50-65 & 70 mph, the 2007 tundra pick-up vibrates and bounces to the point of uncomfortable and what i feel is unsafe. it is as if all4-wheels are out of balance. now toyota corporation is admitting to me that thay are aware of this issue and are trying to come up with a fix, however its been 6 months and stiill no fix from toyota corporation. i have had the vehicle to them ( the dealer repair shops) two times to two different dealers and have an appoinment with toyota corporate engineers on november 1st 2007. i am also seeking legal counsel, however i do not know if this a individual lemon law issue or a class action problem, and i really do not care i just want toyota to give me my money back due to the fact it is a design issue and it will take a re-engineering of suspension to repair, and that is big deal that takes a long time to fix. can you help me ? fred curcio *tr
10/10/20071
 This truck jumps excessively and wobbles in a aggressive matter it creates an opportunity to loose control not to mention loose your appetite when i got this truck i was under the impression it was going to have on overall better ride, control and handling but yet it does not compare to last years model. i was told that toyota knows about this problem and is trying to look into how they are going to fix it all i can say is spread the word tell owners speak up and force them to fix this issue or pay the bad rap. *jb
06/21/20071506006/20/2007
 1.excessive cab shake, wobble and jerkiness whenever driving over concrete paved roads at variety of speeds. 2. called dealer who suggested: tire pressure adjustment and adding 150 lbs of weight to truck bed. after implementing above, truck ride improved slightly but still unacceptable. *tr
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
01/01/19011
 2007 toyota tundra. toyota safety feature malfunction *gr the consumer stated the brakes failed, the radio was replaced twice, the tire monitoring system was inoperative, and the abs actuator malfunctioned. when the consumer went to have the oil changed, he informed the dealer the vsc light was on. *jb
SUSPENSION - FRONT
05/01/2008150001
 Vehicle front end vibrates at speeds between 60 and 70 mph. there is sever steering wheel vibration. the front tires are showing wear the out side portion of the tire. the oem tires lasted 15,000 miles. i am now on a new set of tires that are exhibiting the same type of uneven tire wear. 1. took the car to the dealer a minimum of four times to review the situation. 2. had an independent automotive repair shop look at the problem. 3. both the dealer ship and the automotive repair shop agree there is a vibration issue. 4. the dealer claims the issue is with the tire balance. they have road force balanced the tires. 5. this has not solved the issue and the steering wheel vibration continues to occur. at times the vibration is very sever and other times the vibration is non existent. *tr
11/07/200710010511/03/2007
 On the freeway, the front end of the truck bounces and shakes so badly as to be difficult to control. *tr
06/26/20074650405/04/2007
 Front end vibration and shaking. *tr
SUSPENSION - REAR
03/01/2007100
 2007 crewcab shakes rattles and vibrates so violently that it feels as though it may fall apart, the dasgboard becomes a blur, it is absolutely unacceptable and after numerous call to toyota customer service, nothing has been done
09/10/2009195001
 I have a 2007 tundra dc trd truck. i replaced the oem tires at 19500 miles (bfg rugged trails) with michelin ltx at2's march 2009. i now have 23,800 miles on the truck. now anytime i go over any type of bump regardless of speed the bed bounces so bad that it vibrates up through the cab. the bed bounced before but not this bad. i feel it in the drivers seat. if i drive on a back dirt road the back end bounces all over the road. i brought this to the attention of the local dealership and they said they hadn't heard of this problem when i reported it in september of 2009. now that the mechanic called toyota headquarters in ca, he said there were numerous complaints and that there was no fix for it. service manager said it was the tires. dealer recommended i add weight in the bed, i added 5 sandbags, 300 lbs (winter is almost here) and it made no difference to the ride. i believe this could lead to a serious accident if not corrected. *tr
06/24/2007501
 Bouncing up and down on the toyota tundra 2007, impossible to travel, not recommended by doctor to travel with pregnant woman!!!!!called toyota, they saying nothing they can do, not enough complains yet. *tr
09/02/200785001
 While traveling down the highway there is a very noticeable bounce coming from the back end and it doesn't matter what highway it is on it does it when ever you get over 65 mph. *tr
09/01/200750001
 Bed bounce is horrible on my 2007 tundra. not only does it happen at speeds of 55-70 on the highway, but gets very shaky when slowing down to turn. it has made me very uncomfortable driving, because i am more concerned about the bed bounce than the other traffic around me. *tr
03/31/200711
 Bed bounces and shakes excessively. toyota is aware of the defect but refuses to correct it. this condition can cause vehicle instability and driver fatigue, especially at highway speeds on concrete roadways. *tr
03/01/20081107/15/2007
 Severe rear end oscillations/bouncing causing blurred vision on part of driver when traveling on concrete highways/freeways at any speed. *tr
11/25/2007689911/25/2007
 2007 toyota tundra double cab 4x2 5.7ltr v-8. vehicle has an extreme and dangerous bed bounce or vibration at all regular highway speeds on concrete type freeways with expansion joints. the vehicle becomes very unstable and feels as if control will be lost. it is completely unbearable. dealer reports similar complaints from other 2007 toyota tundra owners. all 2007 tundra models exhibit this failure and it stems from a design flaw in the chassis/suspension. event began from the day the vehicle was driven off the dealership lot (11/25/07) and continues to date. toyota needs to address this serious matter and correct the issue. *tr
07/17/2007100100
 Tl*the contact owns a 2007 toyota tundra. while driving 55 mph, particularly on certain concrete surfaces, the rear of the vehicle bounced violently and oscillated. toyota stated that they were aware of the failure, but there was currently no remedy available. the purchase date was unknown. the current mileage was 4,000 and failure mileage was 100.
10/30/2007600110/12/2007
 The vehicle bounces horrible at speeds of 60-80mph on concrete freeways. as per dealer i have added 200# of added weight to the rear, to which the problem still occurred. the bouncing is very noticeable in the rear seats, so much so that i am not comfortable having my 2 year old daughter as a passenger. this is unacceptable since we purchased this as a family vehicle. i have inspected the tire pressure and have not had any noticeable effect on the bouncing. i feel the vehicle in unsafe on these roads and could very easily become unstable. *tr
04/01/20070103/23/2007
 There is an issue with the 2007 tundra suspension that causes a mechanical resonance on various concrete roads. this results in a shaking, bouncing, wobbling that is seemingly severe enough to cause injuries in young or elderly passengers at legal speed limits. furthermore the wobbling could lead to accidents due to loss of control at higher speeds. i am certain that if this issue is not addressed, it will eventually lead to injury. the dealer has stated that this is normal. however, using any good judgment at all, i would not consciously expose an infant passenger to this normal wobble. this occurs on roads that consist of concrete slabs. southern california is an area with such highways. i have experienced this issue on i-5, i-405, i-110 to name a few. *jb
03/31/200710999903/30/2007
 Unresolved safety issues with 2007 toyota tundra: 1. towing mirrors vibrate, previously reported toyota case # 200704230738. mirrors are unusable above 40mph due to vibration. 2. bed bounce is so severe on some roads, particularly i-10 between indio and los angeles, that it is impossible to carry on a normal conversation. dealer response to both issues has been they all do this, so they cannot make a fix until toyota comes up with a solution. internet reports prove that the dealer is correct: all tundras have these problems. thus the problem is not with the dealer, but is indicative of first-year production problems. hopefully toyota can resolve this to avoid invoking lemon law protection. *tr
SUSPENSION - REAR - AXLE - SPINDLE
07/08/20073042007/07/2007
 Tl*the contact owns a 2007 toyota tundra. while driving 20-30 mph, the vehicle rode extremely bumpy. the dealer balanced the tires and stated that he needed to put more miles on the vehicle; however, the failure continued to occur. the contact took the vehicle to a tire shop and they stated that the wheels were damaged. the dealer inspected the vehicle and stated that the rear axles caused the failure. as of april 18, 2008, the dealer had not repaired the vehicle. the failure mileage was 30 and current mileage was 11,886.
SUSPENSION - REAR - SPRINGS
08/01/200720108/01/2007
 Tl*the contact owns a 2007 toyota tundra. while driving 60-65 mph, he heard a chattering noise coming from the vehicle. he felt that the vehicle spring and shock absorbers caused the failure. the failure mileage was 20 and current mileage was 1,000. updated 02-14-08. *kb the consumer stated there was a design flaw with the rear suspension springs.
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY
08/30/2007503008/25/2007
 On august 2007 i purchased a toyota tundra. it is suffering terrible bed bounce on the highway. so much bed bounce that i cannot have children in the vehicle because i fear for their lives. the body of the truck shakes like a tuning for jarring the entire cabin like an earthquake at approximately 70mph. it is unfortunate that toyota has not addressed these issues and recalled the vehicle for a fix. i have stopped driving the tundra and continued driving my other car. *tr
08/27/200708/27/2007
 We bought a new 2007 toyota tundra double cab in august. we discovered on certain freeways (concrete) the bed bounce is terrible. we have had several other trucks in the past and all of them have had a small amount of bed bounce, but this verhicle is unsafe. the entire truck bounces to the extent that my husband gets sick to his stomach after a 20 minute drive. i refuse to take myself or our grandchildren in this vehicle. one of these days there will be an accident due to the stability of this vehicle on the road. toyota dealer in our area refuses to drive more than a 5-10 mile radius on a test drive so they can not duplicate the problem we have mentioned. this saftey factor needs to be addressed.