Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
RQ10003TOYOTA MOTOR CORPORATION02/16/2010UNINTENDED ACCELERATION
 On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/05/201248000
 Tl-the contact owns a 2009 toyota venza. the contact stated after having the vehicle repaired under nhtsa campaign i.d. number 12v091000 (exterior lighting:brake lights:switch), the brake warning lamps illuminated indicating a failure in the braking system. the contact took the vehicle to the dealer for a diagnostic test. the test results determined a defective speed sensor harness. the failure caused the all-wheel drive system to malfunction along with the brakes and skid control system. the contact inquired with the manufacturer in regard to a technical service bulletin for the failure (nhtsa item number n/a) however, the manufacturer advised the contact that due to the mileage of the vehicle the manufacturer was not able to remedy the vehicle under the factory warranty. the failure mileage was 48,000. kmj
10/05/2012
 Tl-the contact owns a 2009 toyota venza. the contact stated after having the nhtsa campaign i.d. number 12v091000 (exterior lighting:brake lights:switch) the warning lamps illuminated indicating a failure in the braking system. the contact took the vehicle to the dealer for a diagnostic test. the test results shown a defective speed sensor harness. this caused the all-wheel drive system to malfunction along with the brakes a skid control system. the contact notice a tsb number t-sb-0031-12 (abs warning light) and called the manufacturer. the manufacturer stated due to the mileage of the vehicle the manufacturer was not able to remedy the vehicle under warranty. the failure mileage was 48,000. jo
04/01/201128000
 Three warning lights appeared simultaneously while driving and stayed on for 20 - 30 minutes until i stopped and turned off the engine (sunny day, no rain): 1. slip indicator light (p.515 - malfunction in the vsc or trac system). 2. brake system warning light (p.513 - malfunction in the brake system). 3. abs warning light (p.515 - malfunction in the abs or the brake assist system). 3. cruise control: a. pressing cruise control on switch wouldn't maintain the set speed immediately, but would accelerate for awhile (with accelerator pedal off). b. with cruise control on, adjusting the speed, accelerating and decelerating, doesn't feel right. it's jumpy, wouldn't react right away, not comfortable, not safe. the dealership stated this was the first time toyota has had this problem yet i have read online venza owners have had a problem since 2009. this problem has occurred five times. the dealership service states there is a log which recorded the error.
08/11/20109000
 Tl- the contact owns a 2009 toyota venza. the contact stated that while his wife was driving approximately 40mph the vehicle completely stalled out. all of the lights on the instrument panel were illuminated. the vehicle was taken to the side of the road and 30 minutes later it restarted and taken to the dealer for repairs. there was a loose spark plug electrical connector, which was repaired. the mechanic also stated that he could not be sure about the rest of the vehicle. the failure and current mileages were approximately 9,000. rd
12/17/200911001
 Venza speeds up does not slow down. can go fast without stepping on pedal. 2009. noise in rear and in front. was told not to worry about it. *cn