Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/06/2010 | 1000 | ||
| Driving around 45 mph when i take my foot off the accelarater it starts downshifting until it reaches 20 mph and then it coasts freelly, garage unable to fix. | |||
| 08/09/2010 | 700 | ||
| Brake sticking on 2009 venza. on 8/9/10 i completed a filing with the administrator of the national hwy traffic safety administration as well as the customer experience center for toyota regarding my concern with my accelerator sticking. i now think this is more a problem with the braking system than the accelerator. if i press hard on my brake at a stop (whether in reverse or drive) occasionally the accelerator will not engage when i first push on the accelerator. example: reversed out of the garage ... put the car in drive but before i actually press the accelerator first i press down on the brake as i re-position myself in the driver's seat. then when i press the accelerator to drive forward nothing happens. i must slowly press my foot on the accelerator ... once nothing ... second time will move forward. it is as if i had to disengage the brakes. in our garage area after i reverse i must turn the car around. at that point i am facing a brick wall. i now am afraid that if the car accelerates out of control i may hit that wall. the distance of 10 feet. yesterday, i had pressed hard on the brake while sitting at a traffic light. i went to drive and i had no power when i pressed on the accelerator. i lifted my foot a bit and then put it down very slowing a second time. the car moved forward. i recently took the car to a dealer for the recall on the mats. i expressed my concern about the accelerator sticking. they wrote up the mat recal, the engine slippage i have recently noticed in the lower gears, & checked for a ticking noise that i was hearing from the engine. i was told this was a normal sound coming from the fuel injectors. the service rep took me to the car to remove the cover from the top of the engine and i could then hear clearly the injectors clicking. after reading the other engine revving problems i am now worried that the problem i describe will evolve into the fast acceleration which could cause an accident. next app't with the dealer 8/19/10. | |||
| 06/08/2010 | 1 | 08/14/2009 | |
| 2009 toyota venza. consumer expresses concern for unintended acceleration issues in toyota vehicles *tgw the consumer stated she is afraid to drive the vehicle because of all the incidents of sudden acceleration. the consumer stated the vehicle has been on the recall list for over three months and nothing has bee done to rectify the problem. | |||
| 05/19/2010 | 1200 | ||
| I was gently accelerating onto nj rt. 22 east at 7:40 am on may 19, 2010. very suddenly, the vehicle accelerated at full throttle, even after i removed my foot from the accelerator pedal. i applied full pressure on the brake, but it kept accelerating. i then applied the emergency brake, and while weaving in and out of traffic at very high rate of speed, attempted to get the vehicle out of drive. i drove on to the shoulder to avoid traffic. after some combination of braking, applying the emergency brake, and putting the vehicle in neutral or reverse, it came to a stop. i am not sure when i was able to put it in park, but i pressed the ignition button and the engine stopped. i put on my hazard lights, took a deep breath, and realized that the rear driver's side corner was prodruding the right lane. so as not to be a further hazard to traffic, i started the vehicle to move it. a warning light appeared on the dashboard tellng me to check the brakes with the dealer, or something to that effect. the smell from the over heated brakes was very strong--strong enough to prompt me to open the windows. oddly enough, the car ran fine after restarting. it was as if i rebooted the computer. i was very close to the dealer from which i purchased the vehicle, so with the azard light blinking, i drove slowly to the dealer service center. they saoid they inspected the vehicle and found nothing wrong. they also brought in a toyata engineer who said they found nothing wrong. the vehicle was only 2 weeks old when the sudden acceleration occured. i do not feel save driving this vehicle. i do not want it back. they still have posession of it. on a side note, i would feel better if they were not able to sell it to anyone else. please contact me (jason treulich) at 626.399.9090 with questions. please help us. | |||
| 02/20/2010 | 7000 | ||
| My 2009 toyota venza has the defective floormat problem which was identified by toyota months ago and a recall announced. it has been many months since the announcement and my dealer has not received any parts or fix for this safety problem. when i contacted toyota corporation, their customer service representative informed me that as yet there is no fix available and therefore no recall notices have been sent out and therefore no parts are available. in the meantime i have removed the floormat as suggested by toyota, but my light carpeting is gradually been ruined and the floormats which i purchased at considerable cost are useless. i feel that the delay in developing and delivering a solution is unreasonable and that the manufacturer should compensate all toyota owners for this unresponsiveness and prolonging of an unsafe situation | |||