Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/25/2013107500
 I was driving home from work and i noticed the light came on for my airbag. i checked the manual and it said to brung it in to the service center immediately. i called and made an appojntment and i was told the spiral cabke was bad. i noticed other people have the same problem so i think this is a part that should be recalled
01/22/201398000
 Tl- the contact owns a 2007 toyota yaris. the contact stated while driving various speeds she lost control of the vehicle due to icy roads. the contact crashed into a telephone pole and upon impact the air bags did not deploy. the contact sustained contusions to her chest, neck and also two black eyes. a police report was filed. the vehicle was towed to an independent mechanic who deemed the vehicle destroyed. the manufacturer was contacted and offered no assistance. the failure and current mileage was approximately 98,000. rvk
08/08/20121250001
 Started car, air bag light came on after 30 seconds,(or so) has been on to date. looking at all the complaints on the web, there should be a safety recall. *tr
08/08/2012125000
 Started car, air bag light came on after 30 seconds,(or so) has been on to date. looking at all the complaints on the web, there should be a safety recall.
10/04/2012148200
 Tl-the contact owns a 2007 toyota yaris. the contact state that the vehicle was taken to the dealer to have nhtsa campaign id number: 09v031000 (seat belts: front: retractor) performed, however the repairs failed to remedy the failure. the vehicle supplemental restrain system and the air bag light illuminated after the repair. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 148,200 and the current mileage was 148,424. pmb
10/04/2012148200
 Tl-the contact owns a 2007 toyota yaris. the contact state that the vehicle was taken to the dealer to have nhtsa campaign id number: 09v031000 (seat belts: front: retractor) performed, however the repair did not correct the failure, the vehicle supplemental restrain system and the air bag light illuminated after the repair. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 148,200 and the current mileage was 148,424. li
10/05/20121531571
 Air bag light came on while driving 65 mph. *tr
10/05/2012153157
 Air bag light came on while driving 65 mph
05/08/2012110000
 Tl* the contact owns a 2007 toyota yaris. the contact was driving 25 mph when the air bag light illuminated. the contact took the vehicle to a dealer for a diagnostic test. the test results showed a faulty clock spring in the air bag, which needed to be replaced. the dealer advised the contact that if the vehicle was involved in a crash the air bag may not deploy. the failure mileage was 110,000.
04/24/20121
 I was in a 5 car accident on the freeway. a car had hit another car which had hit my car rear and in turned caused me to hit the car in front of me and they in turn hit another car. my air bags did not go off. i wanted to report this failure to the car manufacturer. i contacted toyota and their representative said that the air bags would not go off because i had been hit in the rear. he had no answer why the airbags still did not off when i hit the car in front of me. he sent me a pamphlet on how airbags worked. i have not heard from toyota again. *tr
05/08/2012110000
 Tl* the contact owns a 2007 toyota yaris. the contact was driving 25 mph when the air bag light illuminated. the contact took the vehicle to a dealer for a diagnostic test. the test results showed a faulty clock spring in the air bag, which needed to be replaced. the dealer advised the contact that if the vehicle was involved in a crash the air bag may not deploy. the failure mileage was 110,000.
05/08/2012110000
 Tl-the contact owns a 2007 toyota yaris. the contact was driving 25 mph when the air bag light illuminated. the contact took the vehicle to a dealer for a diagnostic test. the test results showed a faulty clock spring in the air bag, which needed to be replaced. the dealer advised the contact that if the vehicle was involved in a crash the air bag may not deploy. the failure mileage was 110,000. kmj
04/24/20121
 I was in a 5 car accident on the freeway. a car had hit another car which had hit my car rear and in turned caused me to hit the car in front of me and they in turn hit another car. my air bags did not go off. i wanted to report this failure to the car manufacturer. i contacted toyota and their representative said that the air bags would not go off because i had been hit in the rear. he had no answer why the airbags still did not off when i hit the car in front of me. he sent me a pamphlet on how airbags worked. i have not heard from toyota again. *tr
05/08/2012110000
 Tl-the contact owns a 2007 toyota yaris. the contact was driving 25 mph when the air bag light illuminated. the contact took the vehicle to a dealer for a diagnostic test. the test results showed a faulty clock spring in the air bag, which needed to be replaced. the dealer advised the contact that if the vehicle was involved in a crash the air bag may not deploy. the failure mileage was 110,000. kmj
04/24/2012
 I was in a 5 car accident on the freeway. a car had hit another car which had hit my car rear and in turned caused me to hit the car in front of me and they in turn hit another car. my air bags did not go off. i wanted to report this failure to the car manufacturer. i contacted toyota and their representative said that the air bags would not go off because i had been hit in the rear. he had no answer why the airbags still did not off when i hit the car in front of me. he sent me a pamphlet on how airbags worked. i have not heard from toyota again.
05/08/2012110000
 Tl-the contact owns a 2007 toyota yaris. the contact was driving 25 mph when the air bag light illuminated. the contact took the vehicle to a dealer for a diagnostic test. the test results showed a faulty clock spring in the air bag, which needed to be replaced. the dealer advised the contact that if the vehicle was involved in a crash the air bag may not deploy. the failure mileage was 110,000. kmj
04/24/2012
 I was in a 5 car accident on the freeway. a car had hit another car which had hit my car rear and in turned caused me to hit the car in front of me and they in turn hit another car. my air bags did not go off. i wanted to report this failure to the car manufacturer. i contacted toyota and their representative said that the air bags would not go off because i had been hit in the rear. he had no answer why the airbags still did not off when i hit the car in front of me. he sent me a pamphlet on how airbags worked. i have not heard from toyota again.
07/01/2012985001
 Airbag light came on manual instructions go to toyota dealer immediately. while waiting for evaluation salesman tries to sell new car. *js
07/01/201298500
 Airbag light came on manual instructions go to toyota dealer immediately. while waiting for evaluation salesman trys to sell new car
04/22/201247933
 I was driving within the city speed limit (30-35 mph) when my abs light came on at night. i live in the south, so it was warm weather. it kept blinking off and on at first but then i noticed it would not go off at all. i looked in my car manual and it indicated that i should take it immediately to my local toyota dealership. i took it on tuesday morning (4/24/12) and paid $45 for a diagnostic. the technician told me there was a bad sensor and i would need to pay about $700 to replace the sensor, and the total cost for parts and labor was $989.05 with tax minus my diagnostic price. i cannot afford this and wonder why they won't fix it because it is a manufacturing problem. i feel they should replace it. after searching on the internet to compare prices, i have discovered that my car is not the only one with this issue, which indicates it is a manufacturing issue. i think something should be done about it.
04/02/201258450
 Tl- the contact owns a 2007 toyota yaris. the contact was driving 30 mph when the air bag warning light illuminated. the vehicle was taken to the dealer. the dealer confirmed the spiral cable assembly failed and needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 58,450 and the current mileage was 58,506. kmj
04/02/201258450
 Tl- the contact owns a 2007 toyota yaris. the contact was driving 30 mph when the air bag warning light illuminated. the vehicle was taken to the dealer. the dealer confirmed the spiral cable assembly failed and needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 58,450 and the current mileage was 58,506. rds
10/01/2011
 On saturday oct. 1st a taxi run the red light. and we crash, my car is a total lost but the air bags in the front fails to open. i consider by the impact should be open. i wonder if other cases about toyota cars air bags has the same problem.
05/20/2011100000
 Tl*the contact owns a 2007 toyota yaris. the contact stated that while driving into a parking space the vehicle suddenly accelerated. he tried to engage the brakes but the vehicle did not stop until it crash into a building. none of the air bags deployed. a police report was filed. no one was injured. the vehicle was towed to a local mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle identification number was not available. the vehicle was not repaired. the failure and current mileage was 100,000.
05/20/2011100000
 Tl - the contact owns a 2007 toyota yaris. the contact stated that while pulling into a parking space the vehicle suddenly accelerated, he tried to engage the brakes but the vehicle did not stop until it crash against a building. in addition, non of the air bags deployed. a police report was file and non of the passengers were injured. the vehicle was towed to a local shop who was unable to diagnosed the failure. the manufacturer was not made aware of the failure. the vehicle identification number was not available. the vehicle was not repaired. the failure and current mileage was 100,000. pm
04/07/201175250
 Air bag warning light came on at about 75,000 miles. only the dealership could diagnose problem. ended up being the spiral cable. $530 for parts and labor to replace. i was given no explanation of why it had gone bad or if it was a defective item to begin with. when i type in a search on the internet for spiral cable, the majority of the posting involve toyotas.
10/26/2010110000
 Tl-the contact owns a 2007 toyota yaris. the contact was driving approximately 25 mph, an opposing vehicle crashed into the driver's side causing the vehicle to partially airborne and turn into the opposite direction. the contact fractured three ribs and the left arm. also, he suffered body bruises. the vehicle was completely destroyed, and towed to a savage lot. a police report was filed. the air bags failed to deploy with the impact of the crash. the failure mileage was 110,000. js
10/26/2010110000
 Tl-the contact owns a 2007 toyota yaris. the contact was driving approximately 25 mph, an opposing vehicle crashed into the driver's side causing the vehicle to partially airborne and turn into the opposite direction. the contact fractured three ribs and the left arm. also, he suffered body bruises. the vehicle was completely destroyed, and towed to a savage lot. the air bags failed to deploy with the impact of the crash. the failure mileage was 110,000. js
08/29/201036505
 While driving on the freeway at approximately 55-60 mph traffic came to a sudden stop. i applied the brakes to the 2007 toyota yaris, 4 door and instead of braking normally, the brakes locked, causing the car to slid 30-40 feet, striking the stopped car in front of mine. the impact caused significant front end damage and yet none of the air bags deployed. fortunately there were no serious injuries, however both the braking system and the airbags failed to work properly. the road conditions were dry and there were no other factors that would have affected the incident.
07/25/201079500
 Purchased a 07 toyota yaris on 6/7/2010 certified with 77302 miles on it for my son. car has had no incidents until 7/25/10 at approx 7:30 - 7:45pm est. driving conditions were sunny and clear. my son and i have driven on the road many times before as it is very close to the house. when my son was trying to bear right around a turn at the top of the hill while going approx 25-30 mph he could not turn right to stay in his lane. applied the brakes while the car drove directly into a large tree. there was no way to avoid the tree as the car would not allow him to steer it. the posted speed limit is 40 mph for the general area and 25 mph suggested speed for the curve. although no airbags deployed, neither driver or passenger were injured. damage to front end and the left quarter panel pushed back into the left door so the hinge is impeded when opening the door. engine was pushed back on a tilt. the officer said he could not see any other way the accident could have happened as no one would willingly drive directly into a tree on purpose. the car was towed to a local toyota dealership that evening. on 7/26 i spoke to the service manager (sm) as directed by the gm. the sm suggested i speak to toyota via an 800 #. i called, gave details as described above and have a case number. i was assigned a case manager on 7/27 and was promised a regional toyota investigator would look at the car within 10-14 business days. shortly thereafter i spoke to the collision manager to advise her of the issue and waited for someone to contact me from toyota advising me when the inspection will take place. on 8/13 a rep from toyota's exec. office contacted me and indicated i would need to sign an edr data readout authorization and consent form. they think the inspection will occur on 8/19 or 8/20. i have requested to videotape the computer screen during the download of edr & ecm data along with it backed up on a usb drive and get a printout and explanation from the inspector.
02/19/201033500
 My son samin odhwani owner of a 2007 toyota yaris was involved in a car accident in (sugarland) houston,tx on feb19th,2010 on hwy 59 northbound at approx 9.30pm, in which he was in a left lane travelling at approx 60 mph. two or three cars ahead of him had dropped some debris.while dodging the debris, his left rear tire clipped the wooden block, he hit the concrete barrier on the left and his car flipped over three times and he landed upside down causing the whole highway to shiut down. none of the airbags, side or front ever doployed.he occured injury to his left hand, which is his dominant hand, broke one tandon, and crushed two finger.he also occured minor injuries on his upper and lower left eye. he was admitted in herman memorial hospital, sugarland in emergency. on feb 26th, he had to have surgery on his left hand hand majority of toyota yaris owners are college kids. what kind of safety feature is this? where the air bags stays there when you are in a crash. wearing seat belt saved his life.. i have pictures,police report,hospital records if needed.
08/13/20081
 Control of vehicle lost on dirt road. vehicle rolled over 3x. landed on roof. no deployment of airbags at all. *tr
10/19/2007107/13/2007
 Going 35 mph south on paved road, it had just started raining, i slowed down to due to deer in the road, instead of slowing down, my car when into a complete 180 spin, had no control, the anitlock brakes did not kick in, my air bags did not deploy. i feel that my car should have responded more effectively, to me pumping the brakes, but instead, i landed in the ditch. car was just reported to me as a total loss. *tr
02/04/20071200112/20/2006
 Tl* the contact owns a 2007 toyota yaris. while he was driving on a secondary road at a speed of 40 mph, the vehicle slid on an icy road causing the contact to lose control of the vehicle. the driver spun out and crashed into a tree without the air bags deploying. the majority of the damage was done on the passenger side front, where the air bags sensors are located. the contact can provide photos if necessary. the current and failure mileage was 1,200.
AIR BAGS - FRONTAL
06/16/2009349351
 My airbag deployed and seatbelt locked with no impact. *tr
08/13/20081
 Control of vehicle lost on dirt road. vehicle rolled over 3x. landed on roof. no deployment of airbags at all. *tr
03/17/20089574103/09/2007
 To whom it may concern: my name is katherine aguayo maldonado,resident of gurabo, puerto rico. the reason of this letter is because i have a big problem and i need to know how you can help me. i am proprietor of a car toyota yaris of year 2007, clear green color. at dawn of the past monday march 17, 2008 the car caught fire in my residence apparently by a short circuit. the vehicle already turned a year since i bought it and has less than 10,000 miles. i proceed to make a claim to the insurance agency. the insurance company sent a electromechanical expert to verify my car on april 8, 2008. the electromechanical expert verified the car, but he cannot determinate from where the failure came, because the vehicle caught fire by the part airbag of the passenger and by the lateral center of the side of the driver. that was, two isolate fires. the electromechanical determined that it was a factory defect because the vehicle never has ben taken to the dealer where i bought it nor has been altered since the vahicle is new of factory. therefore, the electromechanical expert determined that it a fault of the manufacturer. by such reason, i let know my case to know in what form someone can help me. i am a disabled person that i need an automobile to attend continuous madical appointments and the insurance company informed me that they cannot make me any reimbursement by the monney already paid by an entire year and in addition, they informed me that i must continue paying the vehicle until as much the insurance settles the account to the bank. i understand that this is not fair and that i need any help from you to solve this matter as soon as possible since i have lost many medical appointments beacuse i have no transportation. waiting for any news from you, i remain, sincerely, katherine aguayo maldonado *tr
12/21/2007119001
 I have a toyota yaris hatchback model 2007, i suffer a head on collision and the airbags where not deployed. *tr
10/19/200720000108/02/2006
 Oct 19, 2007 frontal collision of 2007 toyota yaris - airbags failed. *tr
AIR BAGS - SIDE/WINDOW
08/13/20081
 Control of vehicle lost on dirt road. vehicle rolled over 3x. landed on roof. no deployment of airbags at all. *tr