Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 00501 | 11/16/2001 | 00501 | 10007586 | Repair manual supplement: vehicle pulling to one side. toyota all model years. *mj 2002 - 2007 model years. toyota/scion models. *tt | 07/01/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/25/2010 | 79500 | ||
| Purchased a 07 toyota yaris on 6/7/2010 certified with 77302 miles on it for my son. car has had no incidents until 7/25/10 at approx 7:30 - 7:45pm est. driving conditions were sunny and clear. my son and i have driven on the road many times before as it is very close to the house. when my son was trying to bear right around a turn at the top of the hill while going approx 25-30 mph he could not turn right to stay in his lane. applied the brakes while the car drove directly into a large tree. there was no way to avoid the tree as the car would not allow him to steer it. the posted speed limit is 40 mph for the general area and 25 mph suggested speed for the curve. although no airbags deployed, neither driver or passenger were injured. damage to front end and the left quarter panel pushed back into the left door so the hinge is impeded when opening the door. engine was pushed back on a tilt. the officer said he could not see any other way the accident could have happened as no one would willingly drive directly into a tree on purpose. the car was towed to a local toyota dealership that evening. on 7/26 i spoke to the service manager (sm) as directed by the gm. the sm suggested i speak to toyota via an 800 #. i called, gave details as described above and have a case number. i was assigned a case manager on 7/27 and was promised a regional toyota investigator would look at the car within 10-14 business days. shortly thereafter i spoke to the collision manager to advise her of the issue and waited for someone to contact me from toyota advising me when the inspection will take place. on 8/13 a rep from toyota's exec. office contacted me and indicated i would need to sign an edr data readout authorization and consent form. they think the inspection will occur on 8/19 or 8/20. i have requested to videotape the computer screen during the download of edr & ecm data along with it backed up on a usb drive and get a printout and explanation from the inspector. | |||
| 04/22/2009 | 21755 | 1 | |
| While driving at around 60 to 70 mph the vehicle constantly pulls to the right and to the left. i took the car to the toyota dealer and the toyota dealer was unable to diagnose the failure. current mileage of this toyota yaris is 21,755. *tr | |||
| 12/26/2007 | 975 | 300 | 12/14/2006 |
| Tl*the contact owns a 2007 toyota yaris. while driving 65mph, the vehicle jerked and constantly pulled to the left and the right. the manufacturer and the dealer were unable to diagnose the failure. the current mileage was 29,687 and failure mileage was 975. | |||
| 07/13/2007 | 1 | 08/12/2006 | |
| Vehicle failed to maintain its course under sudden steering changes originated to avoid collision with another vehicle. it spun due to either lightness of the vehicle or failed steering, and hit the guard rails. the new 2007 toyota yaris vehicle had one new bridgestone potenza re92 tire (driver side rear) replaced by the dealer earlier that day just before the failure occurred. the vehicle was declared a total loss. *jb | |||
| STEERING - COLUMN | |||
| 03/01/2009 | 50000 | ||
| Tl*the contact owns a 2007 toyota yaris. whenever the contact turns the steering wheel to the left or right, she hears a loud grinding sound coming from the steering column. the failure was noticed while driving 15 mph. she took the vehicle to the dealer and they stated that the intermediate shaft failed and was a very common issue with the vehicle. the contact was informed that since the vehicle was out of warranty, she would be responsible for the repairs. the manufacturer was aware of the failure, but stated that there was no recall. the contact believes that the manufacturer should be responsible and that a recall should be issued. the failure mileage was 50,000 and current mileage was 55,000. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 12/10/2010 | |||
| This should be a safety recall. underneath the 2007 yaris there is bolts holding the control arm to the suspension. simply put the bolt has rusted out after only three years. this is not normal. it appears that when water splashes up under the car and gets caught there is no way for the water to drain. it just sits on the bolt. if/when this rusts out the control arm could separate from he suspension and cause the automobile to lose control. it is an obvious design flaw. i urge you and toyota to look into this and issue a recall immediately, as there is many other autos on the road with this same issue. it is a simple fix if caught up front. unfortunately for folks like me, who already had this happen to. it will cost hundreds. fortunately, nothing has happened to me me yet. but i cannot get someone to fix it until next week and i have to get to work. so i will cross my fingers that it doesn't get worse. | |||