Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/08/2011 | 43000 | ||
| Tl*the contact owns a 2007 toyota yaris. the contact stated he heard a noise while driving various speeds over bumpy road surfaces. the vehicle was taken to an authorized dealer where the contact was informed the front cradle bolt on the passenger side was severed. the contact was also told the driver's side cradle bolt was corroding and the vehicle was not safe to drive. the vehicle was repaired. the failure mileage was 43,000 and the current mileage was 43,500. | |||
| 05/08/2011 | 43000 | ||
| Tl-the contact owns a 2007 toyota yaris. the contact stated he would hear an unknown noise when driving at various speeds over bumpy road surfaces. the vehicle was taken to an authorized dealer where the contact was informed the front cradle bolt on the passenger side was severed. the contact was also told the driver's side cradle bolt was corroding and the vehicle was not safe to be driven. the vehicle was repaired. the failure mileage was 43,000 and the current mileage was 43,500. sm. | |||
| STRUCTURE - BODY | |||
| 09/24/2010 | 39800 | 1 | |
| The trunk of the vehicle does not stay open on its own , there are no springs or any device to keep it open especially if the car is on a incline. myself ,my parents and boyfriend have been hit in the back of the head by the trunk lid. very painful. did question the dealership about it and was told that was how the car was made. *tr | |||
| 09/24/2010 | 39800 | ||
| The trunk of the vehicle does not stay open on its own , there are no springs or any device to keep it open especially if the car is on a incline. myself ,my parents and boyfriend have been hit in the back of the head by the trunk lid. very painful. did question the dealership about it and was told that was how the car was made. | |||
| 11/01/2007 | 1 | ||
| Tl- the contact owns a 2007 toyota yaris. the contact stated that the trunk would loose stability while open, causing the trunk to slam shut at any time. the contact and a passenger were injured on more than one occasion as a result of the trunk slamming shut. neither the dealer nor the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was 1 and the current mileage was 81,000. kmj | |||
| 11/01/2007 | 0 | ||
| Tl- the contact owns a 2007 toyota yaris. the contact stated that the trunk would loose stability while open, causing the trunk to slam shut at any time. the contact and his wife was injured on more than one occasion as a cause of the trunk slamming shut. the dealer nor manufacturer were notified of the failure. the vehicle was not repaired. the failure mileage was 0 and the current mileage was 81,000. nw | |||
| 05/20/2010 | 5000 | ||
| I cleola brooks purchased a 2007 toyota from moss brother toyota that have a defective trunk part that allow the trunk door to coming down on your head when opened. several times that car trunk have came down hiting me in the head. this was reported to the car dealership and to the manufacture rep. and in april 2010 the rep met with the dealership and ordered it to be corrected. we took the car in to be fixed but the problem was not fixed. since that time, on several occasion, this trunk has come down smashhing me and my husband in the head. | |||
| 12/20/2008 | 22500 | 1 | |
| I was driving my 2007 toyota yaris sedan along i-75 northbound towards atlanta when all of a sudden my driver's side door window just exploded for no reason. the shattered glass blew out all over the inside of the passenger cabin. there was no external force that caused the glass to shatter (it simply exploded spontaneously). *tr | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 05/27/2009 | 36000 | 1 | 05/01/2008 |
| Tl*the contact owns a 2007 toyota yaris. the contact stated that the trunk on the vehicle was inoperable and landed on his head. the dealer stated that the trunk was manufactured in that manner. on a separate occasion, the consumer husband was struck on the bridge of his nose by the trunk. the failure left a small gash on his face. the manufacturer could not assist and there were no recalls. the failure and current mileages were less than 36,000. updated 06/23/09. *lj updated 06/23/09.*jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/28/2011 | 122625 | ||
| I own a 2007 toyota yaris it has approx 122k miles (mostly highway) and recently while getting my front tires replaced my mechanic pointed out to me that the rear lower control arm and cradle bolts were rusted off). as an engineer i recognize this as either a design flaw or a manufactiring escape. reguardless of the milage a critical structural component should not rust away in 4 years. since the surrounding bolts are all good its pretty obvoious that the bolt material toyota used on my car was the problem. sadly when i brought my car to the dealer (lynch toyota , manchester ct) i was not recieve the respect and consideration i beleive one whoi has a valid quality complaint to recieve, instead (even though my mech explained the issue to them 6 days prior to my appointment) i was told it would be several days before they had a part to fix the car , it was unsafe to drive and that by the way it will be at least $400 dollars to fix. this isn't some old lady who can't tell the difference between thgas pedal & the break. thsi si a major strucutal compont that just rusted away in 4 years! its an unsafe condition and it should be rectified befor someone gets killed. | |||
| 12/21/2010 | 59000 | ||
| Tl- the contact owns a 2007 toyota yaris. the contact heard a grinding noise when he would apply pressure to the brakes. he then noticed that the driver side head of the lower front control arm bolt has corroded and broke off. the vehicle was taken to the dealer, where they performed a diagnostic test and informed the contact that the sub frame needed to be dropped and that the control arm bolt needed to be replaced. the manufacture informed the contact that since the vehicle was not under warranty they could not offer her any assistance. the vehicle was not repaired. the current mileage was approximately 60,000. the failure mileage was 59,000. bw | |||