Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
UNKNOWN OR OTHER
EA12006TOYOTA MOTOR CORPORATION06/14/201202/12/2013Power Window Master Switch Fire12V491000
 On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657.
EA12006TOYOTA MOTOR CORPORATION06/14/2012Power Window Master Switch Fire
 Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.
PE12002TOYOTA MOTOR CORPORATION02/06/201206/14/2012Power Window Master Switch Fire
 Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848.

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
09/24/201039800
 The trunk of the vehicle does not stay open on its own , there are no springs or any device to keep it open especially if the car is on a incline. myself ,my parents and boyfriend have been hit in the back of the head by the trunk lid. very painful. did question the dealership about it and was told that was how the car was made.
09/01/2011
 Trunk lost its ability to remain open and unexpectedly came closed and hit me in the head the first time, the forehead the second time. very dangerous.
06/10/2011100000
 We have a 2007 toyota yaris the rear wheel hub bearings are failing and the parts are only available at the dealer at a very expensive price. appparently this is a very common problem and i feel that it may warrant a recall. it is impossible to find the part and distributors told me that the demand has exceeded availability for months.i would like to know if this is being checked into. thank you
05/20/2011103000
 As the vehicle was driven into a parking space it began to accelerate, did not stop when brakes were pumped, and struck a building. the air bags did not deploy.
12/10/2010
 This should be a safety recall. underneath the 2007 yaris there is bolts holding the control arm to the suspension. simply put the bolt has rusted out after only three years. this is not normal. it appears that when water splashes up under the car and gets caught there is no way for the water to drain. it just sits on the bolt. if/when this rusts out the control arm could separate from he suspension and cause the automobile to lose control. it is an obvious design flaw. i urge you and toyota to look into this and issue a recall immediately, as there is many other autos on the road with this same issue. it is a simple fix if caught up front. unfortunately for folks like me, who already had this happen to. it will cost hundreds. fortunately, nothing has happened to me me yet. but i cannot get someone to fix it until next week and i have to get to work. so i will cross my fingers that it doesn't get worse.
03/11/201040000
 1.events leading up to the failure: on several occasions my car seem not accell properly-i would have my foot on gas pedal and it would not go any faster and the car made noise similar to overheating or fanbelt with vibration-but the car would slow down when applied brakes-after letting car drift for a moment the car jolted then seemed to be fine-also, a week prior to the failure there was a clicking noise coming from the general area of where there was a recal corrected on my car a few months ago-i'm not sure if that has any relevance-2. the failure that occured was: as i was trying to reach approx 50-60mph my vehicle failed to accelerate passed 40mph-i noticed that even when i pressed the gas pedal all the way down the car still did not accel pased 40mph then i noticed the lever on spedometer was not move from 40mph even while having gas pedal pressed all the way down-then i applied brakes and car did slow down but the lever on spedometer still was not moving from 40mph while breaks applied and car speed decreassing-there was a noise from engine similar to the sound of overheating or fanbelt and was vibrating- and then after letting it drift then it jolted and then seemed to be fine - that was the first time it happened with spedometer not moving and while i was on the highway trying to reach 50-60mph-consequence:as i was changing lanes-there was car behind me in the lane i changed into and that is when my car did not accel and stayed at 40mph-the car behind me almost hit into me after i changed lanes and i was heading toward traffic that i was needing to merge into at atleast 50mph 3.the problem has not been repaired-the dealership has not been able to simulate/diagnose the problem-my car is still there i am afraid to drive it-i returned the dealers car and left mine-they would not let me read the diagnostic papers before signing -i want to know if edr and the electonic throttle control system has been checked
02/27/20091
 Our local toyota service dealer does not perform safety recall repairs on the weekend, or on weekdays after 4pm. so car will remain in same condition until a dealer is found that can repair safety recall on weekend...if possible. the rodland toyota service representative was actually very rude to me on the phone. not sure what to do from here. thanks in advance for any understanding. *tr