Utility Trailer 2000

Model Trailer made in 2000 by Utility got 3 consumer complains as well as 2 recalls. Consumer complaints with reference to tires. . There was one recall concerning service brakes, air .

Model 2000

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, AIR - SUPPLY - CHECK VALVE
02V210001UTILITY TRAILER MFG. CO.from 11/16/1995 to 01/28/2001V (Vehicle)206MFRUTILITY TRAILER MANUFACTURING COMPANY08/15/200209/12/2002
Defect SummaryOn certain trailers equipped with spring brake control valve assemblies, there is a recessed area on top of the valve in which a brass guide pin fits down inside the body of the valve and is held in place by a steel snap ring. the recessed area allows accumulation of water, dirt, and/or chemicals to build up behind the snap ring to the point where it will no longer contain the guide pin resulting in a failure of the air valve.
Consequence SummaryFailure of the valve in an empty or lightly loaded trailer while the vehicle is in motion could result in a hard application of the spring brakes, possibly locking up the trailer wheels and resulting in a vehicle crash.
Corrective SummarySealco will provide a repair kit and installation instructions to its customers free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact sealco at 602-253-1007 or utility at 626-965-1541.
NotesAlso, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
02V139003UTILITY TRAILER MFG. CO.from 03/01/2000 to 05/31/2001V (Vehicle)2620MFRUTILITY TRAILER MANUFACTURING COMPANY05/16/200205/29/2002
Defect SummaryOn certain trailers equipped with bendix sr-5 trailer spring brake valve assemblies, the molded rubber face of the inlet/exhaust valve (i/e valve) component of the affected valves can separate from the valve's metal insert. air can be trapped by a separated i/e valve causing it to balloon and block the exhaust passage of the trailer spring brake circuit.
Consequence SummaryThis condition can result in the affected vehicles being unable to apply the trailer parking/emergency spring brakes during parking in the event of a trailer supply line failure. unintended rollaway could occur, possibly resulting in personal injury or death to the vehicle occupant or any bystanders.
Corrective SummaryBendix will notify customers and provide a repair kit and installation instructions free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bendix at 440-329-9000 or utility trailer at 1-800-423-6591.
NotesAlso, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/20/20081
 I have a roadmaster tow dolly and one day, while just sitting there, i found a thick piece of the tread had separated, showing wires underneath. i figured the other tire may do the same thing since it was identical but my inspections revealed nothing
12/08/20071
 2000 utility trailer lost two tires while driving. consumer stated that the tire crossed the median and hit another vehicle. *kb ohio traffic crash report # 10-89-0621
08/11/20071
 On saturday, august 11th, i experience a blow out; the blow out was on the car carrier. i called cs at 6: 25 cst and transferred to the roadside assistance-i was on hold for over 15 minutes. i called back to see if cs would have any better luck with getting roadside assistance, jana stayed on hold with me for about 10 minutes, she was the most emphatic and professional rep i spoke with throughout this ordeal. she indicated that she couldn't hold any longer and would have to put me back in the queue. i asked for a sup - melissa was unhelpful. the reps and mgment aren't open to any other options other than the box. they're trained in. she stated that the only thing we can do is to transfer the call to roadside assistance. she stated that roadside was there but the wait time would probably be long. i asked if there were any other options and she said no. i asked if she thought that was ?acceptable?. after waiting 36 minutes, crystal in roadside answered. crystal was very condescending and obnoxious, unsympathetic, and slow to take action. she wanted me to drive the disabled trailer to a nearby hotel, so the trailer could be fixed the next morning. a technician finally arrived to where i was at around 8:40 cst, over two hours after my initial call to cs/ roadside assistance. the technician was very frustrated with the old antiquated equipment on the trailer; the wheels were rusty and hard to repair. we also noticed at a lug nut was missing from one of the wheels. i was back on the road around 9:15 cst. when i arrived at my final destination i was unable to unhook the trailer from the truck. i had to unload my goods with the trailer still attached. i was told by cs to contact roadside for this matter, and was informed that no vendor was immediately available and if the problem was user error. i would be billed for the service call-incredible!!!! 8/13/07 i was offered 10% of the trailer rental for my challenges. *tr