Victory Victory

Model Victory made by Victory got 5 consumer complains as well as 5 service bulletins. Consumer complaints with reference, among others things, to equipment and fuel system, gasoline. Technical service bulletines regarding electrical system and engine and engine cooling.

Model 9999

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
V03050205/01/200310003263Fuse box diode installation, function, and diagnostics. 2002-2003 classic and touring cruiser. *tt10/14/2003
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
01050005/01/2000613925Brief information on reducing leaks from the oil drain plug area. *tt09/21/2000
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
V03050105/01/200310003262Information on using the appropriate crankcase separation tool to prevent shift fork damage. *tt10/14/2003
EQUIPMENT
V03050305/01/200310003264Hardware may be missing from vegas saddlebag kits. *tt10/14/2003
UNKNOWN OR OTHER
01090009/01/2000614830Voice of victory newsletter published for victory dealers. *tt12/14/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - MECHANICAL
07/27/2009
 2009 victory vision motorcycle. dfu july 09 since day one, heavy fuel smell, vapors. found lots of others on the internet making the same complaint. finally, the servicing dealer agreed to order a new designed fuel cap for me. i found this to be a common remedy on the internet and told them. now 90 days later, no fuel cap. he said he can't get it. i called polaris customer service, and they acted totally uninformed, and gave me the run around, sending me back to the dealer for resolution. they kept wanting to get off the phone and have me research the new fuel cap part number. i thought they should know this. they said they can't do anything to help but steer me back to the helpless dealer. i insisted they do the research, get their own part number and call me back with a resolution. i told them i would notify nhtsa either way. there are hundreds/thousands of owners out there with this problem and victory choosed to evade responsibility and remedy.
09/28/20071
 I was having a tire repaired at ridersville cycle in berkley springs, west virginia on sept. 28, 2007 when the technician showed me the rear axle of my 2006 victory, vegas, motorcycle. the axle had a large piece missing at the very end of the axle, photos of the axle are available. the tech informed me a recall had been issued by victory . i mentioned i had not received notification from victory as to any recall, he continued the recall was issued in august 2007 for my model motorcycle. i then took the defective axle to show the owner of ridersville cycle, harold munger, to compliment the technician for finding the broken axle and to inquire as to why victory had neglected to notify me of this recall of a very important part? i was surprised, to say the very least, at mr. unger's response. he stated ( i will paraphrase his statements) the part didn't appear defective to him looking at it logically and he felt it would not present any safety concern. he continued you could drive this six million miles an hour forever with no problem. he then told me perhaps victory had indeed sent me a recall notice. i said they had not done so. he then added it could be in today's mail. mrs. unger searched for the victory recall on the business' computer and provided the notice. i was told a summary; it stated the motorcycle should be not ridden, it should be inspected as soon as possible by a victory technician because of defective rear axles. this is the second time i have experienced failure of parts on the motorcycle. one of my saddlebags fell off the motorcycle while underway. i was not notified the brackets were defective. i am filing this because i feel victory motorcycle company fails to notify customers of defects to save having to replace parts until someone has a problem. i believe the company encourages their dealers to discourage having these defective parts replaced. *jb
EQUIPMENT - OTHER - LABELS
01/23/2010
 I am disabled and moved closer to my family , and was told my scooter was able to go to my daughter's house ie, two block's away. now i hear from other's around the neighbor hood that i might get a ticket for this action . i ride my scooter in the bicycle lane and my scooter dose not go more than 5 mile's an hour . i moved here to be close to my children & grandchildern . all four of them this is so wrong in so many way's . i live in dodge county in the middle of nowhere. farm machinery move's slower than me. i have lived here for (1 year 8 months). and now this please help!!!!!!!
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
05/25/19994
 I've been through 3 fuel pumps since i've owned this motorcycle. this problm was never resolve while it was under warranty and now i'm about to go through my 4th fuel pump at my experience.*ak
POWER TRAIN - MANUAL TRANSMISSION
01/27/200210
 While down shifting my motorcycle in a curve, the transmission missed 2nd gear and slammed into first gear causing the rear tire to lock up. losing control of motorcycle. i ran over a curb bending both rims and damaging my belt drive. the problem has happened apx 10 times before but never this severe.*ak