Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/21/1999
 Consumer was driving on county narrow road and a dog was on the road. she swerved onto the side of the road, went airborne onto a hill. hit a tree on the passenger's side. car was airborne and caught by a tree and roof was torn off. after that, vehicle went into another tree on the rear corner, and driver's side door crushed in. *ak
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
08/05/1999505/01/1999
 Bad wiring, alarm goes off in the middle og the night, rear hatch light comes on and off, wiring is bad in cold weather, front headlights keep burining out, excessive oil consumption, at about 2000 miles engine will be bone dry, excessive road nosie, radio no longer works, in general the car is in bad shape after two years of use and it seesm to be all factory related type of problems.
STEERING - HYDRAULIC POWER ASSIST - PUMP
01/22/19991
 Power steering pump is whinning due to pressure hose failure. yh
01/24/1999105/01/1998
 Failure 1-power steering pump broke down, no power steering fluid in reservoir. failure 2-while driving off of a highway exit vehicle lost acceleration and coasted to a stop in traffic. it was found that the bolts came off the axel. also, the driveshaft needed to be removed and fixed. the left driveshaft flange was also replaced.
STEERING - RACK AND PINION
07/21/2000108/01/1998
 This vehicle has been nothing but problems from the start. when the vehicle was purchased about three weeks afterwards, if you hit a bump the hubcaps would come flying off. this would happen going at the speed of 25mph. i've taken it back to the dealer for service. they said that was a problem with the new models. they replaced the hubcaps, but the problem would continuously happen. finally i took it back again for service and demanded that this problem be fixed. so far they are all changed and it hasn't occured again. between these problems a total of 5 hubcaps have been replaced. the other problems, are the steering wheel would knock and make loud noises. the first time it was brought in, i was told that there was nothing wrong with the car, and that the car was classified as safe. it started happening again, and they looked and said it was a defect in that years model. so they replaced it, because my car was still under guarantee. this problem has started all over again, i took it in for service just recently and they said it's because of the damp weather we've been having. just yesterday i brought the car in for turning off on the middle of the highway. the service center was not helpful. they would not give me a loaner and would not even give me a ride home or work because i worked in the bronx. my car is still not ready, and the comment was when i called if my car would be ready today was, well you could take it back the way you brought it in. great customer service. i've have been very unhappy with the car and the service center. i was told that this problem was nothing that i had caused, it is again another defect and it will be replaced free of charge only because i'm still under warranty until 8/27/00. he said i was lucky it happend now than later. but, explain something to me, if it is what they call a defect aren't they supposed to fix it anyway?
STEERING - WHEEL AND HANDLE BAR
04/24/1998105/01/1998
 Cable in steering column.