Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 9911 | 12/09/1999 | 9907 | 610164 | Concerns with poor or no reception from am radio. *tt | 04/19/2000 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||
| 04/15/2000 | 23000 | ||
| June 2, 2003 the following letter was sent to voa dear volkswagen of america i have a 1999 beetle that caught fire on may 4th 2003; as of today may 12, 2003 this is what i was told by jim kamradt from your department. he said, corporate volkswagen will do nothing with the car because it is too old and has too many miles. they will not be sending any kind of paperwork to me, and i will not get any more calls from volkswagen on this issue, this is an insurance issue? i am not pleased with this answer and this is why: 05/04/03 sunday smoke then flames came pouring out of the dashboard of our 1999 vw beatle purchased oct 1998. i was given a case # of 30213588 to refer to. jim said the a/c switch wire caused the fire. he was waiting for a call from volkswagen of america?s customer relation?s person. 05/12/03 monday 1:38 pm i called volkswagen of america again because i have not heard from mr. custer. jim kamradt got on phone and said that a fire report was sent to their product liaison person. jim kamradt said, corporate volkswagen will do nothing with the car because it?s too old and has to many miles. they will not be ?sending paperwork? to me and ?i will not get any more calls from volkswagen on this issue, this is an insurance issue. i have a record of all past service receipts (dating back to the purchase date) and have documented proof of recent problems and repairs to the a/c and electrical wiring on this car in the past. my daughter, a current resident of arizona, currently is employed as a full-time nanny. she has in her care a two month old and will be expected to drive him about. her past job was caring for a two year old and had this fire? erupted while he was in her care, this would have been a true tragedy. please send verification of your decision in writing to me by may 30, 2003. please send all inquiries back to me at ed stade 8n 200 naperville rd. bartlett, il 60103 sincerelyed stade jelinek builders | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 1 | 10/01/1998 | ||
| The consumer stated that the air conditioner had stopped working. the consumer was told by the repairmen that the vehicle need a new compressor. *scc | |||
| 1 | |||
| The air conditioner is inoperable. *jg | |||
| 08/20/2000 | 08/01/2099 | ||
| No summary listed for above vehicle. *ak | |||
| 07/20/2001 | 12/01/1998 | ||
| Three months prrior to the engine fire, a battery blew up in this car after turning the ignition key. prior to that the headlights have been replaced three times and the a/c condenser replaced. we believe this car has some serious electrical problems. vw decided it was an insurance issue, because of the mileage of the car. in short, they are saying that it is ok for the engine to burn up on a 1999 car with 44,000 miles.*ak | |||
| 08/18/1998 | 1 | 06/10/1998 | |
| Air conditioner turns off when coming down from highway speeds. *slc | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 1 | 02/01/2099 | ||
| Shortly after i bought the vehicle, enginecheck light came on and stayed on. also, cd player was not operating correctly and temperature display (by rear view mirror) did not work. took in to dealer's svc dept. many times, but problems persited . dealer svc. dept. claimed everything working fine. recently, the window on the driver side failed and it would not go up. took car in to dealer svc. dept. and got repaired. shortly after that, car died. it was not the battery, so car was towed to dealer service dept. on 8-14-02. dealer examined car and said it was the tri-lock system and didn't know how to fix it. tri-lock system removed by dealer but car still not working. problem: power windows did not work, push window button and trunk would pop open, air bag light stayed on, etc. etc. etc. the car has been at dealeship for over a week and dealer keeps telling me it's fixed, but when i go pick it up (3 times), the car is still doing the same thing, and the air bag light is still on all the time. very frustrated and disappointed.*ak | |||
| 06/01/2000 | |||
| Consumer has been having alot of problems with electrical features. consumer has replaced 2 batteries/ 1 cd changer/ 4 headlight bulbs, and air conditioner outlet didn't work. dealer stated vehicle had too many miles. problems existed since day 1.*ak | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 09/23/1999 | 1 | 10/01/1998 | |
| Jack failure caused car to fall. fortunately no person was under the car at the time. dealer has no replacement jack in stock to compare/ascertain cause of failure. should failed part be submitted to you? | |||