Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 9904 | 10/22/1999 | 610161 | Subject pertaining to the sunroof sliding headliner, replacing slides. *tt | 04/19/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/25/2007 | 75800 | 1 | 12/17/2006 |
| Tl* - the contact called regarding the 2000 volkswagen beetle. the contact turned on the heater and it would not turn on. the heater eventually turned on, the blower stopped ,and flames started coming from the heater vents. the failure mileage was 75,800. the fire was put out with a fire extinguisher. there were no injuries. the vehicle was towed to a repair shop. the repair shop diagnosed the problem as a faulty heater/air conditioner control switch. the contact contacted the manufacturer and they will not do anything. the vehicle was being repaired at a non volkswagen repair shop. *ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/17/2002 | 1 | 06/01/2001 | |
| My husband was installing the baby seat into the back seat of our car in preparation for bringing our newborn son from the hospital on a cold rainy evening. when he turned the rear-window defogger on. the rear window of the car exploded into small fragments of flying shrapnel which spattered all over the back seat and baby seat. my husband sustained minor cuts on his hands and head. if this had happened the next day, when we were to bring my son home. he might have been blinded and badly lacerated or much worse. the entire back of the car was soaked due to the driving rain. before my husband got the car into a garage, significant water damage was done to the entire back passenger compartment. i contacted vw to pay for our deductible and reimburse us for the water damage, and their only answer was that the vehicle is out of warrantee and that they will not help us. i mentioned the seriousness of the injuries which could have happened had my son been in his rear facing baby seat when the glass shattered. they weren't even interested in taking the information down. the customer service agent, a mr. brandon curtis, seemed willing to help, but it seems his supervisor overruled him. i hope we can find a way to get vw to pay for our expenses, but even more importantly, it is vital to make sure this never happens to anyone while there is a child or infant on that back seat. dt | |||
| 05/12/2001 | 1 | 01/01/2000 | |
| I was driving on highway, 10 miles south of providence, ri on i-95. it was 82 degrees and sunny. i had a/c on. suddenly rear window, for no explainble reason, exploded outwards. there was a loud boom and the window shattered in thousands of | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 25000 | 4 | 07/01/2000 | |
| 2000 volkswagen beetle leaking coolant, defective airflow sensor, check engine light illuminated and problems with window switch. *mr the window had to be operated a certain way in order to operate properly,the check engine light had come on due to a bad airflow sensor in which the problem occurred on two occasions, the coolant light had come on due to the tube that had run from the coolant container to the engine had cut in it and leaked coolant. *scc *jb | |||
| 05/09/2001 | 1 | 01/01/2000 | |
| May 2001 was the first time that a window (drivers) felt thruough door cavity on my vehicle. the dealer repaired and that was it. the next month the passenger window had the same luck and this time the service advisors at the dealer (camelback volkswagen at phoneix, az) commented that this was fairly common on the volkswagens, and now that both of my systems where repaired i did not have to worry anymore. i was upset and asked how come there was no recall and they said that vw did not considered a safety issue once the window falls you have no way to lock the car unless you take it to the dealer for service!! on july 29, 2002 my previoulsly repaired window felt into the doors cavity one more time. i called the dealer and asked for an explanation and i was told that the installed part was not working properly and that a new part was designed and being installed on broken vehicles. this time i called volkswagen and demanded that both of my windows systems where to be repaired at the same time with the newly design part, and asked why there is not a recall on this matter and they claimed that there is not a significant amount of cases. well the dealer tells me that they are dealing with 10-15 cases a day and they do not even have the part in stock., it is on back order and they can only prop the window and leave unmobile until the parts arrive. in the meantime vw refuses to replace the other part on the drivers side until it fails, even when they know that the installed part is failing constantly at least in the state of arizona.*ak | |||
| 07/25/2001 | 1 | 03/01/2000 | |
| Clutch failed on a steep hill while waiting for a light to change. the clutch burnt out when the driver attempted to avoid oncoming, uphill, rush hour traffic. $1,800 repair costs. volkswagon refuses to replace part past the 12,000 mile warantee despite the driver's 18 year, problem-free, clutch driving experience with 2 volkswagons and 2 hondas. horn just died. electric windows do not follow owner manual description of operation! | |||
| 04/01/2000 | 10 | 10/01/1999 | |
| Driver window not opening/closing automatically, driver door and trunk periodically fails to shut completely, left radio blown, rocker panels have dents due to no fault of driver, continuous deep scratches on exterior body of vehicle | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 05/02/2001 | 2 | 10/31/2000 | |
| Consumer states the drivers mirror switch fell off.*jg | |||
| 12/01/1999 | |||
| No summary listed for above vehicle. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 1 | 11/01/2002 | ||
| Consumer called complaining about having problem with rear outside mirror on the driver's side. also, stated when turning it would block the view at 50% ,and was considered unsafe. manufacturer was not contacted. dealer was contacted, and stated that was the way the vehicle was designed. there was nothing they could do.*ak | |||
| 06/19/2001 | 1 | 02/01/2000 | |
| Consumer stateed that right rear view mirror was loose.*jb | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 07/09/2000 | 1 | 07/01/2000 | |
| The clips on the interior part of the sun shade that prevents blinding sun from coming tough the sunroof bent. it makes it hard to open or close the shade when driving without great force something that is not very safe to be doing when driving. the person that fixed the sunroof also sayed he wish's they would recall the clip because he has fixed many with the same problem. the clips just bend and jump of the track they need to slide in. we think the metal used for the clips need to be stronger or revised.( dot number: m3wc tire size: 205/55r16 ) | |||