Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/01/200838000203/01/2006
 The airbag light on the vehicle seems to be on all the time, there has been no reason for the light to be illuminated, the vehicle has not been in an accident. apparently this airbag requires replacement at least once a year. it is possible that while the airbag light is on the vehicle will not deploy airbags in a crash. i have talked with several owners of vw beatles and all have had this problem. the last thing that should fail in a vehicle should be the airbag, and replacement is very expensive at $300 once a year. replacement of a relay seems to repair the issue for a few months but is not a permanent repair as the symptoms return. due to the fact that the vehicle odbc computer system will not display codes this cannot be repaired by non-manufacturer autoshops. vw owners could really use some help here please look at the following site http://forums.tdiclub.com/showthread.php?t=205721&highlight=airbag for a listing of some of these problems. *tr
12/15/2006491751
 Air bag light came on. took to dealer. the driver side airbag is defective and needs replaced. for $780 they replaced the airbag and wiring harness. this airbag was defective and should be replaced under warranty. this is a life safety issue and volkswagen is responsible! *jb
12/15/2006491751
 Air bag light came on. took to dealer. the driver side airbag is defective and needs replaced. for $780 they replaced the airbag and wiring harness. this airbag was defective and should be replaced under warranty. this is a life safety issue and volkswagen is responsible! *jb
06/25/200623375107/15/2001
 2001 volkswagen beetle airbag warning light suddenly illuminated. *kb the dealer determined the air bag was defective, however no repairs were performed, because the warranty had expired. *jb
10/14/2005117000108/30/2003
 Dt*: the contact stated while driving 5o mph the front part of the vehicle hit against a tree. the driver and the passenger air bags deployed however only the driver was in the vehicle. the end of the left side of the passenger air bag hit the driver's face causing permanent facial damage (acute recession glaucoma). the car was deemed totaled.
05/15/20030
 I have 21,500 miles on my 2001 vw beetle, has been in the shop aprox 6 times for the same problem, car hesitates and stalls out as check engine light is a constant on, dealership cannot find the problem, my wife and i were almost killed in vehicle due to stalling out in front of fast moving traffic, i let them know that this vehicle was an endanger to my and my families life while driving and would like this vehicle towed in, and since was an on going problem also needed a rental car and the dealership and volkswagen of america both refused on both accounts, because of the bitter taste in my mouth for vw. i no longer want this car.
03/29/2004203/10/2001
 Consumer felt that the airbags and seat belts should not be hooked up together. both airbags and seat belts were inoperable. *ak
03/18/2003350005
 The air bag light in the vehicle was coming on and staying on. the dealer has replaced the air bags four times. after the last time, the light continued to come on. the dealer could not find the problem, but simply reset the air bag light. the manufacturer is aware of the problem. *ph
09/24/200223880711/09/2001
 New beetle 2001: vin#3vwbk21c11m426959 e air bag system keeps failing. 7 repair attemps have been made by vw authorized repair representatives. vw has not identified the root cause of the problem.*ak vw made me an $2,000.- trade-in allowance offer (against the purchase of a new vw). if traded, this car would very likely be re-sold to a consumer with the dealers full knowledge of the safety problem as vw refuses to take this car off the market place. what should i do ??
08/12/20031
 While traveling on the highway air bag light appeared on the dashboard and will not go off until the vehicle is shut down. *ak
01/05/2003
 Consumer called complaining while driving the vehicle at 40mph had an accident, car slippery driver loss control and hit rail guard bridge, and neither of the air bags deploy. dealer has been notified. please provide further information. ts
11/29/2002110/01/2000
 Air bag did not deploy but car was totaled when it burst into flames after it rear ended car in front of it. paid extra money for fire safety features on this car but it started on fire anyway. this is my daughters car and she was driving at the time. dt
11/27/20011
 While driving, another vehicle ran consumer off the road, causing consumer to run over a curb, the passenger side seat air bag deployed, claim 43-r829-345. *slc
10/20/20011
 While driving, right front tire experienced a blowout, the passenger side air bag then deployed, there was a scratch on the wheel, no specific tire information given, claim 53-c850-661. *slc
AIR BAGS - FRONTAL
01/15/2005820001
 The air bag light illuminated while driving at 55 mph. vehicle was taken to the dealer. diagnostic test showed that the passenger's air bag was defective, and the problem was not covered under a recall. *ak
01/18/2001165911
 Consumer was involved in a rear end collision. upon impact, driver's air bag failed to deploy. *ak
06/01/2001
 Dealer says air bag must be replaced. never deployed. should it not last longer.*ak
 While driving on a bridge at 50 mph was involved in a collision and air bags did not deploy. driver sustained injuries. please provide any futher information.*ak
 While driving 50 mph was involved in an accident, and air bags did not deploy. manufacturer has been notified, and requested consumer to take vehicle to dealer to receive a diagnostic check.*akl
10/12/20000
 Was driving 40mph and another vehicle turned in front of volkswagen. other vehicle was t boned. upon impact, neither air bags deployed. driver suffered minor injuries & had emergency treatment. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
05/23/200216929206/25/2000
 Wire broken on seat belt light and air bag. *ak
AIR BAGS - SIDE/WINDOW
05/10/2004580001
 Consumer clipped the curb with the right front tire and the driver's side air bag deployed. dealer estimated a charge of $1,400 to make the repairs.*ak
04/23/200312000111/27/2000
 The vehicle was in a side collision and was impacted at 45 mph. none of the air bags deployed upon impact. *nlm ph *jb
12/14/20011
 The consumer had a side impact accident, but the passenger side air bag failed to deploy resulting in a serious injury to the passenger. *yh the consumer stated the belt tensioner deployed which caused his increased acceleration over the normal forces .
06/04/2002
 While driving 55 mph and rolling over some pieces of tire tread on road driver's side air bag unexpectedly deployed. dealer has been notified. please give any further details. *ak
 While driving 40mph the car hit gravel/ spet off the side of road, and caused passenger's side to hit a tree. neither driver's side nor passenger's side airbags deployed. vehicle has been declared totaled.*ak