Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/16/2010 | 65234 | ||
| Over the past two months, i have experienced problems shifting in between gears. the problem began on a road trip to houston, tx and was stuck on a back highway in low gear in the middle on nowhere. after bringing the car to a stop and restarting the vehicle it worked for some time but the issue progressively got worse over the last two months. i live in nacogdoches, tx where there are many hills throughout town, this past friday on my way home from school my car would not shift gears and i could not get over the hills. another car came over the hill and almost hit me as the speed limit is 55 mph in that area and my car was not even moving as i hit over 6000 rpm and i could not move forward to climb the hill. now the vehicle will not even move forward once it was brought to my driveway, no matter how many times i have restarted. | |||
| 10/21/2002 | 31000 | 1 | |
| Transmission of 2002 vw beetle needs to be replaced . the car has only 31,000 miles and has been very well cared for. this seems to be a common problem on vw beetles. could there be a defect in the transmissions of there cars? *tr | |||
| 07/01/2009 | 70000 | 1 | |
| 2002 turbo vw beetle. seems to be jerking when shifting into gear. last week it jerked me forward quite hard. scary!! car has 70,000 miles. i see there is alot of people with this same problem. i've spent 1200.00 in the last year on various repairs. as i saw with other complaints, a/c stops working and then this. wondering if this is a safety issue with the seriousness of this jerking affect. jerking now has gotten harder and is everytime it shifts into gear. this is an automatic! when recently taken into a vw shop they did a computer scan on it and nothing comes up. various hoses, water pump, thermo reader have been replaced. *tr | |||
| 08/18/2004 | 19900 | 1 | |
| While at a stop/driving vehicle jerked forward. dealership was notified, but did not resolve the problem. *ak | |||
| 11/01/2003 | 13000 | 4 | 04/01/2002 |
| Consumer stated when shifting the vehicle into reverse it moved forward. *ak this happened three different times to three different drivers. once while sitting at a light, when consumer took foot off the brake, it went reverse. *ph | |||
| While traveling on the highway the vehicle will jerk back and forth. the transmission has froze and will not shift gear. please fill in additional information dealer is aware of the problem. ts | |||
| 03/30/2002 | 1 | 03/30/2002 | |
| While consumer has his fot on the brake, and the transmission in forward gear, it will not engage. when removing his foot, the vehicle will hesitate and then lurch forward into gear. if on a hill the vehicle will roll backwards before engaging. the transmission control module has been changed several times and the problem still exists. *jg | |||
| 03/30/2002 | |||
| Consumer states that when vehicle is shifted into drive with foot still on the brakes it will not engage. when foot is removed from the brake vehicle will hesitateand then lurch forward. dealer contacted, cannot fix problem. *mr | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 01/01/2008 | 67600 | 1 | 07/04/2007 |
| Clutch needs to be replaced in my 2002 vw new beetle. i commute 200 miles a day.. all freeway.. and after purchasing the car used and using it for 5 months, the clutch needs replacing already. i have almost always owned manual transmission automobiles and have never had a clutch problem. i do not drive a lot using the clutch seeing as most of my driving is on the highway. i am glad i noticed this problem early and was only driving to the store instead of on the freeway. *cn | |||
| 07/13/2005 | 35900 | 1 | 11/26/2001 |
| Just after reaching 35,800 miles, my 2002 vw nb suddenly and without warning on the freeway lost power and speed. the engine began to rev erratically from a low of 1000 rpms to 6000/7000 rpms while the speed continued to drop below 50 mph. i took the car to a va dealership for the 35,000 mile service and bought the erratic engine behavior to the attention the of service manager. he advised me that he had no idea what-so-ever (indicating so on the service papers for the car) about what was causing the cars erratic behavior but would test drive it to troubleshoot the problem. i received a call later that day that they had found the problem with the car. the fly wheel was falling out of the car and would have to be replaced asap. furthermore, while troubleshooting the car the mechanics had actually broken the fly wheel (clutch) rendering the car undrivable. the service manager advised me that in the 3 years the service department had serviced my car they had never checked my clutch as it was suppose to be self-regulating and that he found it unusual that the clutch would fall out with so few miles on the car. however, the service manager informed me that the clutch is not under warranty and would cost me approximately $2,000 or more to repair. i contacted va of america to inquiry as to why the clutch is not serviced regularly with the rest of the car and why owners are not advised of the so-called self-regulating clutch which is not mentioned anywhere in the owners manual. the consumer representative stated that even if the part was defective now at 35,000 miles that i should have taken action to have the part replaced when it was under warranty even though she could not specifically state when the fly wheel was under warranty or whether it is still under warranty. as yet the car has not been repaired. *nm | |||