Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 12/10/2010 | 65000 | ||
| Seat belt/air bag light came on. took to local, qualified mechanic. they said only vw dealer could fix and reset. dealer said it was lower seat belt harness ($380), but could be more (above $800) and the service writer encouraged us to do the more expensive work. told them to do the harness and see if light would go out, which it did. light came back on around 12/10/2010 at approximately 79,000 miles. just prior to this, we purchased another vw beetle, a 2003 convertible with 69,500 miles with the seat belt/airbag light on. seller said he could not get it fixed by his mechanic and had to have vw dealer repair it for around $380, maybe more. since he made other repairs, we let it go. now we have two to fix at the mercy of the vw dealer. my concerns are several: 1. this is a recurring problem for us and for numerous others (vw beetle forum) 2. the repairs can only be completed by a high cost vw dealer and the computer reset by them only 3. the materials appear to be deficient/defective and the engineering of the harness/wiring system substandard 4. repairs need to be made in the 60-85,000 mile range - a contrived maintenance/repair item that brings windfall revenue/profit to vw dealers in the $400-1,000 range per occurrence when many of the cars are worth only $4,000-7,000. 5. since it is a basic safety item and we don't know if the airbag system works or not, we are forced to repair this problem because it makes us appear as if we are negligent when in fact this problem should not exist and be covered by the manufacturer like emission systems to well past 100-150,000 miles. in summary, vw has colluded with its dealers to create this situation and allow this repair to emerge as a way to generate revenues and profits on cars that would normally not have a reason to be brought in to a vw dealer. it is non-competitive, fraudulent and unnecessary. | |||
| 04/15/2009 | 90000 | 1 | |
| 2002 vw beetle. the airbag warning light is on. the diagnosis is that a wire to the driver's side seat belt latch is broken therefore relaying that the seat belt is not latched (false positive). when the air bag light is on the air bag function is disabled. the repair is not of a wire, but of the entire seat belt at $250+. at any time this is a lot but when out of a job may be impossible. as my college-age daughter is the one in the seat, i am left without much choice, but to pay for the repair. this is the third time the air bag light has gone on, all with different diagnosis. why is this not considered a safety issue? the topic is frequent on the web. *tr | |||
| 04/06/2009 | 1 | ||
| I am an owner of a 2002 volkswagen beetle. my seatbelt light came on. i brought car into greenbrier volkswagen dealership located in chesapeake, va in feb 2009. i was informed that the latch (buckle) on driver | |||
| 01/01/2005 | 30000 | 1 | 01/01/2002 |
| Tl*the contact owns a 2002 volkswagen beetle. over the course of three years, the seat belt light remained illuminated on the dashboard. the first time this incident occurred the failure was remedied at the volkswagen dealer. the second time, the entire seat belt unit was replaced as a result of a crash. the contact notified the manufacturer on multiple occasions, but volkswagen is unable to resolve the failure. the current mileage is 50,500 and failure mileage was 30,000. | |||
| 01/19/2006 | 96591 | 1 | 08/01/2001 |
| Dt*: the consumer stated the air bag light illuminated on a continuous basis. the dealership determined the switch in the seat belt needs to be replaced. if the switch is not replaced, the air bag may not deploy in a collision. *jb updates 3/3/2006 - *nm | |||
| SEAT BELTS - FRONT - WARNING LIGHT/DEVICES | |||
| 11/19/2004 | 73000 | 1 | 11/02/2002 |
| I own a 2002 vw beetle. the seat belt latch became defective, thus turning the airbag system in my car off. i have 80k miles on my car and the repair cost me over $350. vw is refusing to pay for this vital safety issue stating they are not required to repair out of warranty items. isn't there a law that requires auto manufacturers to repair defective seat belts? do i have any recourse for getting this paid for? thanks. *jb | |||