Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
201583108/28/200810026848Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe12/29/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
02/17/200963000
 Tl-the contact owns a 2002 volkswagen beetle. the contact stated that the vehicle exhibited an abnormal odor that caused the contact to receive headaches. the contact took the vehicle to the dealer where the dealer advised that the odor was caused by a stain on the floor mats. the contact stated that the odor was not coming from the floor mats but the entire carpet kit. the contact removed the carpet kit but the odor persisted. the failure mileage was 63,000. the vin was not available. kmj
02/17/200963000
 Tl-the contact owns a 2002 volkswagen beetle. the contact stated the vehicle had a smell that caused the contact to receive headaches. the contact took the vehicle to a dealer. the dealer stated the smell is coming from a stain on the floor mats. the contact stated the smell did not come from the floor mats but from the carpet kit. the contact removed the carpet kit but the smell did not go away. the failure mileage was 63,000. jo vin was not available
06/15/200711000
 Currently have very low mileage(now under 20000) 2002 vw new beetle purchased new. after time warranty expired both power window(passenger and driver sides) regulators failed (at different times and mileages) spontaneously not due to any external event.. both regulators required replacement at considerable cost. this is very unusual because auto window regulators usually are very durable when not damaged by external crash or the like. i reported this to volkswagon but got no satisfaction. on the internet i have found many other complaints from owners about this problem to their dismay and without saisfaction from volkswagon. there should have been a recall for the defective parts!
111/08/2001
 Consumer stated he has learned that the rear spoiler will deploy when driving 45-50 mph, consumer stated on the 2001 model in order for the rear spoiler to deploy, the vehicle must be driven at a rate of 80 mph, consumer feels that this feature was misrepresented and wants to return the vehicle or have this feature disengaged since the spoiler is designed to deploy at such a low speed.*jb
STRUCTURE - BODY - TRUNK LID
05/15/200523000206/01/2002
 Dt : the key will not turn in the ingition. had to wait up to 10 minutes in order to get the vehicle to start. once it started it stayed locked/parked. it was intermittently. contacted the deale, they could not duplicate the problem and could not t replace parts until they duplicate. this started on may 15, 2005. also the trunk release will not unlock from the button that used inside the vehicle. dealer could not duplicate this problem either. *ak