Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/10/2011
 I recently purchased a vw beetle in may of 2010, for my birthday from hollywood auto brokers in los angeles, ca. the car ran smooth for about a course of five to six months, i had to return to the dealership early on because my head lights were out when i first bought the car. as i continued to drive the car, a jerking and extremely weird deceleration of the car would begin, but it would pop back to normal after a while, maybe three to ten seconds. this had gone on and has been going on since five months after i brought it. i finally made it back into the dealership and he rode with me on a test drive around the corner and of course it didn't repeat the previous show of defects. he assured me the car is just being broken in. a year goes by and i decided i want to trade in my car for another car, so i head to nissan. i test drive a car and love it and then go in for the paper work. the guy runs my vin to see my car value and come backs and tell me my car title is salvaged. to my disbelief and disgust, i immediately called my financial company, al financial of glendale, ca that i am leasing the car from. they give me the run around and assure me that the title is clean and not a salvage. i continue on my investigation and come to a carfax website to get the real facts on my defected vehicle. the information reveals that not only is the title salvage but it had bodily damage and had been totaled out from the insurance company from it's previous owner. the car had been brought back from mexico and registered in the states again as a new car i believe. i would really love to get to the bottom of this situation asap and get some closure on a recurring problem that is messing with my income as i am a travel nurse for hospice patients. recently the water pump has gone out and i'm not sure yet if i need to replace the head gaskets. i hope i can hear an response in a good enough amount of time so i can work out an reimberursement of some kind with payment on either behalf.
07/23/201154903
 2004 volkswagon new beetle convertible - driver side window rolled down and will not roll back up. investigation revealed a broken rear window regulator- apparently under recall by volkswagon but can't get confirmation.