Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
05/05/2005800010
 The airbag light, among other things, in our 2004 new beetle has come on approximately 10 times in three years. each time, the vehicle was taken back to the dealer and supposedly fixed, but without fail, the light came back on each time. the seatbelt buckle was changed, connections were secured, they said it was shorted (guided fault findings, bumper cover removed, seat removed), and others. i have all copies of service records. after all these service visits, the airbag light is still on and we are very concerned that the airbag system is not working correctly and could cause serious damage and may not deploy correctly during an accident. i heard there was an investigation being conduct on the 2004 new beetles and wanted to let you know of our experience. *tr crash sensor.pco
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/01/200833000101/01/2008
 Tl*the contact owns a 2004 volkswagen beetle. ever since the vehicle was purchased, it has been taken to the dealer several times for the air bag indicator illuminating. the dealer replaced the frontal air bag crash sensor and reprogrammed the air bag system; however, the failure was not corrected. the dealer stated that if the indicator illuminated again, the air bag module will need to be replaced. the vehicle has not been repaired. the manufacturer stated that the vin was not included in nhtsa campaign id numbers 08v178000 (air bags: frontal: sensor/control module or recall) and 03v3560000 (air bags). the failure mileage was 33,000 and current mileage was 36,000. updated 06/23/09. *lj a diagnostic indicated failure of the drier seat buckle which had to be replaced. updated 06/24/09.*jb