Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/31/2012 | 100 | ||
| Both drivers side and passenger side windows experiencing issue when auto-closing. windows will not close using the auto up feature. windows retract to the down position 2-3 times before switching to manual mode by default. window motors must be reset for auto up/down after each time. | |||
| 05/18/2012 | 140 | ||
| Recurring issues with door power windows. takes approximately 6-7 attempts to secure or roll them up after opening; unsure if they will completely fail and eventually not roll up at all. safety issue concerns: unable to roll up windows against adverse weather conditions and freeway debris, (rain and debris can damage electrical circuitry located next to door and debris can injure driver; rain/wind/debris can impair drivers visibility if window cannot be rolled up properly); in addition, in an emergency situation that would require sheltering in place in this vehicle; such as an assault, robbery etc. the inability for the consumer to roll up their windows presents a real life-safety threat. after having researched on-line and spoken to the the dealership which i purchased my vehicle from, this serious problem has been known for approximately a year, and i was told (4 months ago) that i would be placed on a back-stock order list for the revised electrical modem that would resolved this problem. i have called for follow-up information and an eta on the part. they were unable to provided me with new information or an eta. this is clearly a problem that 1) they (manufacture and dealership) cannot fix 2) have not found a fix for (manufacturer) and have been lying to the consumer about (manufacturer/dealership) 3) have not elevated to the proper priority level to find a fix for (manufacturer). | |||
| 07/21/2011 | 4060 | ||
| The power window do not go up right. when window are down trying to put up window they go up and stop one third of the way and spring back down push swich to go up window go up half up spring back down this go on two to three time if you hold switch in up they go up and smell like smoke. the dealer said v.w. is trying to correct this problem but at this time there is no know fix . i think this is a safety problem not being able two roll window up right a way if we had to in a emergemcy not to say the smoke smell | |||
| 05/29/2012 | |||
| I purchased my car from ourisman volkswagen of laurel 3371 fort meade road, laurel on may 27, 2012 i began having trouble with driver's side the automatic window opening mechanism took my car back to the dealer for repairs on several times. the window has issues going up and staying up. i just made my first payment on this vehicle and its been in the show off and on for a month. i've barely gotten to drive the car. i called to pick up the car today to find out that the car still isn't fixed and they had someone from corporate come down to try to fix it and they don't know how to fix it at this time. i was told that it could take up to three weeks to find out if what the problem is or to find out if they can't fix it. its obvious that they can't fix it because they tried 3 times and my window still isn't fixed. but now i have to go pick up my car and its not fixed. its brand new barely a month old and i paid for goods that are correct. | |||
| 05/15/2012 | 4903 | ||
| On 5/15/12, i parked my car at 1:20 p.m. in an off road small private parking lot (a small assisted living complex in stockton, ca), temperature less than 80 degrees, no trees overhead, perpendicular, facing the side of the building. when i came out 3 hours later, from the inside of the car, i noticed what seemed to be a semi-circle hairline fracture on my front windshield, that hadn't been there before; starting at the upper roofline approximately 10 inches to the left of the rearview mirror, arching downward through the center location of the mirror bracket (siliconed to the windshield from the inside) arching back upwardly approximately 8 to the right of the mirror ending at the upper roofline. closer examination from inside showed one vertical fracture to the right of the bracket position, from the roofline as the actual possible origin of the left arch, the right arch separate from the previous branching into an additional hairline fracture, and yet another smaller attached hairline semicircle fracture arching below the first observed semicircle!! there is a very tiny loop of silicone hanging from the inside roofline. previous to this observation, there had been no fractures! this was totally out of the blue. in my 4903 miles of driving, i had not experienced anything but rain hitting the windshield...no other drivers have driven the car without my being in the car...and i have only used touch less car washes. i contacted the dealership where i purchased the vehicle and the national vw customer care center, after reading multiple vw owners' comments online with similar spontaneous fractures to their 2012 beetle's windshields!! | |||
| 02/07/2012 | 1 | ||
| Cpsc#i1220269a. 2012 beetle. consumer stated that when the driver can not read the speed or fuel gauges that it is a safety issue.. *ln | |||