Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 11/10/2011 | 3748 | ||
| Tl- the contact owns a 2012 volkswagen beetle. the contact stated that the electronic windows failed and would open and close independently. the contact took the vehicle to the dealer for inspection where they advised that the motor needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that they did not have a remedy available for the failure. the manufacturer advised the dealer not to make any repairs to the vehicle. the contact also stated that the head rest was too large and blocked 40 percent of his view through the rearview mirror. in addition, the contact stated that the metal plate around the gear shifter was too shiny when the sun reflected, blinding the contact's view of the roadway. the vehicle was not repaired. the failure mileage was 3,748. kmj | |||
| 11/10/2011 | 3748 | ||
| Tl- the contact owns a 2012 volkswagen beetle. the contact stated that the electric windows failed. the contact stated that the windows would go up and down on their own. the contact stated that he took the vehicle to the dealer for inspection and they stated that the motor needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and they stated that there were similar problem with other vehicle and for the dealer not to do another repair because they did not know how to repair the vehicle. the contact also stated that the head rest are to large and it blocks 40 percent of his view out the rear view mirror. another problem that the contact had with the vehicle was that the metal plate around the gear shift was to shiny and when the sun would reflect off of it, it would blind him. the failure mileage was 3,748. ap | |||
| 07/17/2012 | 4500 | 1 | |
| Driver and passenger windows require multiple attempts to close completely. several problems exist---first is that as the windows are raised, they travel upwards, stop, then retract several inches. on subsequent attempts to raise the window, they continue to bind within the door mechanism, requiring additional attempts to get the window to close. additionally, there is an issue with opening/closing driver and passenger side doors. the window is designed to drop roughly one quarter to three eighth's of an inch while the door is being opened (or closed). once the door is closed or locked, the window is designed to return to the closed position. the driver's side window does not close completely after locking the car, leaving the car open to the elements and vulnerable to break in. the same problem has appeared on the passenger side, although it only happens much less frequently. local dealer and vwoa told me there is no fix for the 2012 beetle window problems, and that i will be called once there is a solution. *tr | |||
| 11/11/2011 | 300 | ||
| Tl* the contact owns a 2012 volkswagen beetle. the contact stated that the driver's side window was able to be opened but could not be closed. the contact had to depress the power switch for the window several times before window would respond. the vehicle was taken to the dealer who stated that the manufacturer experienced failures with the part but the vehicle was not repaired. the manufacturer was not made aware of the issue. the current mileage was 8,000. the failure mileage was 300. | |||
| 07/17/2012 | 4500 | ||
| Driver and passenger windows require multiple attempts to close completely. several problems exist---first is that as the windows are raised, they travel upwards, stop, then retract several inches. on subsequent attempts to raise the window, they continue to bind within the door mechanism, requiring additional attempts to get the window to close. additionally, there is an issue with opening/closing driver and passenger side doors. the window is designed to drop roughly one quarter to three eighths of an inch while the door is being opened (or closed). once the door is closed or locked, the window is designed to return to the closed position. the driver's side window does not close completely after locking the car, leaving the car open to the elements and vulnerable to break in. the same problem has appeared on the passenger side, although it only happens much less frequently. local dealer and vwoa told me there is no fix for the 2012 beetle window problems, and that i will be called once there is a solution. | |||
| 11/11/2011 | 300 | ||
| Tl-the contact owns a 2012 volkswagen beetle. the contact stated that the driver's side window was able to be opened but could not be closed. the contact had to depress the power switch for the window several times before window would respond. the vehicle was taken to the dealer who stated that the manufacturer experienced failures with the part but the vehicle was not repaired. the manufacturer was not made aware of the issue. the current mileage was 8,000. the failure mileage was 300. kmj | |||
| 11/11/2011 | 300 | ||
| Tl-the contact owns a 2012 volkswagen beetle. the contact stated he put the driver's side window down, and was unable to put the window up. the contact had to press the power switch for window several times, before window would go back up. the vehicle was taken to the dealer, who stated that the manufacturer had failures with the part; however it was not repaired. the manufacturer was not made aware. the current mileage was 8,000. the failure mileage was 300. yn | |||
| 06/01/2012 | 500 | ||
| Tl-the contact owns a 2012 volkswagen beetle. the contact stated that the front driver's side window would not close completely. as a result, water was entering the vehicle when it rained. the vehicle was taken to an authorized dealer where the contact was informed that there was no solution to the failure. the manufacturer was aware of the failure and acknowledged that there was no current remedy. the vehicle was not repaired. the failure mileage was 500. the vin was unavailable. kmj | |||
| 06/01/2012 | 500 | ||
| Tl-the contact owns a 2012 volkswagen beetle. the contact stated that the front driver's window did not roll all the way up and close. as a result, water was entering the vehicle when it rained. the vehicle was taken to an authorized dealer and the contact was informed that there was no solution to the failure. the manufacturer was aware of the failure and acknowledged that there was no current remedy. the vehicle was not repaired. the failure mileage was 500. the vin was unavailable. sm. | |||