Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
02V244000VOLKSWAGEN OF AMERICA,INCfrom 09/01/1999 to 01/04/2001V (Vehicle)33295007/29/2003MFRVOLKSWAGEN OF AMERICA, INC09/12/200209/17/2002571225
Defect SummaryCertain passenger vehicles fail to comply with requirements of federal motor vehicle safety standard no. 225, child restraint anchorage systems. child seat anchorages installed in the vehicle's rear seats must be identified by markings, and their location and use be described in the owner's manual.
Consequence SummaryThese vehicles were not marked or described as required by the standard.
Corrective SummaryOwners will be provided with a supplement for the owner's manual and also one set of four guidance fixtures intended to use in conjunction with child seats equipped with rigid or semi-rigid lower anchorage attachments. also enclosed will be four decals together with installation instructions and a template for attaching the decals to the lower seat backs. owner notification is expected to begin september 15, 2002. owners should contact vwoa at 1-800-822-8987.
NotesCustomers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/20/200546400303/12/2004
 I was changing tires and the brake pads of 2001 vw cabrio using vw issued jack the jack collapsed because ist slipped from it grove. it happened in three different occasions. i think it is universal jack for vw cars. luckily, i was not hurt because the the wheel was still attached to the car with the wheel nuts loosened. this jack is dangerous and should be recalled. i can send the jack to you to be examined if needed
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
10/09/200311600103/05/2001
 To whom it may concern: in march, 2003, my wife and i purchased a new 2000 volkswagen cabrio convertible. when the car had 13,611 miles on it, we noticed that the temperature gauge was not operating. there were several other problems at the time, such as the window switches not working properly, and the fact that the alarms had gone off at inappropriate times, locking up the radio. my wife took the car to the fort myers dealership for service. when she picked up the car, she was told that the instrument cluster had been replaced, and the other problems were also taken care of. she realized while driving away that the odometer was showing zero miles, so she returned to the dealership to question why. the men in the service department brushed her off and simply said it's okay, don't worry about it. she attempted to get a satisfactory explanation, as she knew that changing the actual mileage of an automobile is very serious; but they continued to repeat it's okay, don't worry about it. at the time, they never even bothered to explain to her that they had put a sticker in the door jam showing how many miles the car had on it when they zeroed it. we decided to trade off the car for a new make other than a volkswagen. at two different dealerships, it was explained to us that they could not give us a fair value for the cabrio in trade for their make. we had explained to them about the sticker volkswagen had placed in the door jam; and both said it was immaterial for they would have to auction our trade as a vehicle with unknown mileage. because of volkswagen's actions, we're being penalized approximately $3,000 which is the amount the other dealers insist they must deduct from the value of the car. it seems to me that the state of florida should have provisions within its laws that would allow a manufacturer to assure that the proper mileage. *la