Volkswagen Cabrio Convertible 2002
Model Cabrio Convertible made in 2002 by Volkswagen got 36 consumer complains as well as 4 service bulletins. Consumer complaints with reference, among others things, to air bags and electrical system. Technical service bulletines regarding child seat and engine and engine cooling.
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| CHILD SEAT - LATCH CONNECTOR | |||||
| TB-00-10-06 | 09/30/2010 | 10036493 | Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe | 03/23/2011 | |
| CHILD SEAT - VEHICLE LATCH ANCHOR | |||||
| TB-00-10-06 | 09/30/2010 | 10036493 | Volkswagen: child restraint latch guidance fixture; compliance with fmvss 225 (usa only). update to existing technical bulletin. no production change required. all models. *pe | 03/23/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/01/2006 | 53900 | 1 | 10/26/2003 |
| Airbag system in vw cabrio failed (failure warning light came on) just after vehicle had passed warranty period. volkswagen of america (elizabeth gwynn at corporate headquarters in rochester hills mi) stated through two subordinates that airbag systems are not warranted beyond any other items even though these systems are allegedly designed to last the life of the car. the statement (from mr. eric nevins) was that safety items are not worth any special or extended coverage and that safety is not the manufacturer's responsibility beyond a basic warranty. we have had our dealer do the needed repairs on this major safety item. this is not a dealer issue. the manufacturer (per gwynn and subordinates) has specifically stated that it takes no further responsibility for vehicle safety even a single mile after the basic warranty, which covers non-critical parts. *nm | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 08/08/2007 | 1 | 07/01/2007 | |
| I have aa2002 vw cabriolet and the air bag light went on. the diagnostic test showed it was the driver side airbag and harness. after the part was in, while waiting to leave the vehicle the service consultant was on the phone describing the same problem, same airbag to another vw customer. when i asked the service consultant if there was a problem known to vw on their airbags he said no. the woman waiting behind me said the same happened to her vw. the cost for the diagnosis and repair was $690.48. *tr | |||
| 11/15/2003 | 1 | 06/01/2002 | |
| Driver's airbag did not deploy with an impact of 30-35 miles per hour and $6,000 damage to the front end. it was a rear-end collision. the passenger airbag deployed. we are concerned that the driver's side did not.*ak | |||
| ELECTRICAL SYSTEM | |||
| 06/20/2010 | 28000 | ||
| Tl* the contact owns a 2002 volkswagen cabrio convertible. the contact was driving approximately 35 mph and attempting a turn when the vehicle stalled with the intermittent illumination of the abs warning light. smoke began pouring from under the hood and the vehicle was towed to the nearest dealer. the technicians replaced the starter and the fuel filter yet the failure continued after the repairs. the vehicle was then taken to an independent mechanic where the ignition was replaced. the mechanic stated that there was a shortage in the computer and hydraulic pump of the abs system. the approximate failure mileage was 28,000. | |||
| 06/20/2010 | 28000 | ||
| Tl- the contact owns a 2002 volkswagen cabrio convertible. while driving approximately 35 mph the vehicle suddenly stalled while making a turn. the abs light illuminated on the instrument panel intermittently. the contact noticed smoke coming from under the hood. the vehicle was towed to the dealer. the technicians replaced the starter and the fuel filter. the failure continued after the repairs. the vehicle was taken to an independent mechanic where ignition was replaced. the mechanic stated there was a shortage in the computer and hydraulic pump of abs system. the vehicle was not repaired. the approximate failure mileage was 28,000. ds | |||
| 02/13/2009 | 108000 | ||
| 2002 vw cabrio convertible, when it rains the lights, electrical locks and dome lights turn on and off, the whole electrical lighting and electronic switch failure occures. like the care is possessed, i called volkswagon and they said this is not a safety issue, however have you ever driven a car at night with the lights inside and out going on and off. now i have to manually turn everything on and off, this is not the vehicle guarantee that i bought into. i believe this should be fixed as it is a real hazzard on the road, however volkswagan thinks differently since there is no recall. all of the vw mechanics in my area are very aware of this issue and it will cost over 3000.00 to fix everything including the alarm that is no longer functional due to the electrical issue that this car has. i have been trying for a year or so to see if they will fix this issue so now i am just going to file a complaint to see if you can help in getting the issue fixed before someone gets killed in this car. | |||
| 03/01/2008 | 1 | ||
| I own a 2002 volkswagen cabrio, manufactured by volkswagen of america, inc. my turn signal and hazard flasher have stopped functioning. initially it was intermittent, but it has finally stopped working. fuses have been checked. it's exactly like the nhtsa campaign# 04v584000 - the same problems other vw models of the same year had. *tr | |||
| 07/03/2002 | 12 | 01/05/2002 | |
| Purchsed vehicle new.. have returned it various times for engine light - first time was six months after it was purchased. so far i have had the engine sensor gauge replaced twice, a gas sensor replaced once, the o2 sensor replaced twice. i too have had to take my car in three times for the rear lights malfunctioning - the last time the repair technician 'missed' a wiring issue; the vinyl near the power window controls is peeling off for the second time (first time vw replaced at no cost after i complained to vw american); with just 45000 miles on the vehicle i have replaced the brakes (at my expense at 22000 miles) and have replaced the tires. in the three years since i purchased my car it has been in the shop at least a dozen times not counting the 5000 mile oil changes. all work has been documented so that i can prove that the vehicle has been properly maintained.*ak | |||
| 10/23/2001 | 8 | 10/23/2001 | |
| The trunk light was inoperative. *jg on one occasion the passenger power lock had become inoperative, and on another occasion, the power locks, electric mirrors, seat heating, cruise control, and power windows had become inoperative. *scc *scc | |||
| 08/08/2002 | 3 | 10/23/2001 | |
| Consumer stated the power locks, mirrors, heated seats, and cruise control stopped working. *jg | |||
| ENGINE AND ENGINE COOLING | |||
| 11/12/2004 | 51000 | 4 | 02/06/2004 |
| Multiple problems with rear tail lights. check engine light keeps coming on but dealer could not find anything wrong.*ak | |||
| 08/09/2003 | 16680 | 1 | 02/11/2003 |
| My 2002 vw carbrio overheated and caused the engine to blow. only after the engine blew and my car could not accelerate did the warning light come on. the dealership and vw said this was neglect and would not be covered under my warranty.*ak | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 07/03/2002 | 12 | 01/05/2002 | |
| Purchsed vehicle new.. have returned it various times for engine light - first time was six months after it was purchased. so far i have had the engine sensor gauge replaced twice, a gas sensor replaced once, the o2 sensor replaced twice. i too have had to take my car in three times for the rear lights malfunctioning - the last time the repair technician 'missed' a wiring issue; the vinyl near the power window controls is peeling off for the second time (first time vw replaced at no cost after i complained to vw american); with just 45000 miles on the vehicle i have replaced the brakes (at my expense at 22000 miles) and have replaced the tires. in the three years since i purchased my car it has been in the shop at least a dozen times not counting the 5000 mile oil changes. all work has been documented so that i can prove that the vehicle has been properly maintained.*ak | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 11/12/2004 | 51000 | 4 | 02/06/2004 |
| Multiple problems with rear tail lights. check engine light keeps coming on but dealer could not find anything wrong.*ak | |||
| EXTERIOR LIGHTING - TAIL LIGHTS | |||
| 11/12/2004 | 51000 | 4 | 02/06/2004 |
| Multiple problems with rear tail lights. check engine light keeps coming on but dealer could not find anything wrong.*ak | |||
| EXTERIOR LIGHTING - TURN SIGNAL - FLASHER UNIT | |||
| 07/03/2002 | 12 | 01/05/2002 | |
| Purchsed vehicle new.. have returned it various times for engine light - first time was six months after it was purchased. so far i have had the engine sensor gauge replaced twice, a gas sensor replaced once, the o2 sensor replaced twice. i too have had to take my car in three times for the rear lights malfunctioning - the last time the repair technician 'missed' a wiring issue; the vinyl near the power window controls is peeling off for the second time (first time vw replaced at no cost after i complained to vw american); with just 45000 miles on the vehicle i have replaced the brakes (at my expense at 22000 miles) and have replaced the tires. in the three years since i purchased my car it has been in the shop at least a dozen times not counting the 5000 mile oil changes. all work has been documented so that i can prove that the vehicle has been properly maintained.*ak | |||
| INTERIOR LIGHTING | |||
| 10/23/2001 | 8 | 10/23/2001 | |
| The trunk light was inoperative. *jg on one occasion the passenger power lock had become inoperative, and on another occasion, the power locks, electric mirrors, seat heating, cruise control, and power windows had become inoperative. *scc *scc | |||
| OTHER | |||
| 07/03/2002 | 12 | 01/05/2002 | |
| Purchsed vehicle new.. have returned it various times for engine light - first time was six months after it was purchased. so far i have had the engine sensor gauge replaced twice, a gas sensor replaced once, the o2 sensor replaced twice. i too have had to take my car in three times for the rear lights malfunctioning - the last time the repair technician 'missed' a wiring issue; the vinyl near the power window controls is peeling off for the second time (first time vw replaced at no cost after i complained to vw american); with just 45000 miles on the vehicle i have replaced the brakes (at my expense at 22000 miles) and have replaced the tires. in the three years since i purchased my car it has been in the shop at least a dozen times not counting the 5000 mile oil changes. all work has been documented so that i can prove that the vehicle has been properly maintained.*ak | |||
| SEATS | |||
| 08/10/2003 | 2 | 07/15/2002 | |
| I was driving home from a weekend away, i was on i95 north near mile marker 120.00 traveling about 15-20mph when traffic came to a complete stop, i made a complete stop and the car behind me hit me goin gabout 15mph and pushed me into the suv in front of me the first impact pushed my passenger and myself forward and then the second impact of us hitting the suv in front of us pushed us back...both of our seats gave way and we were in lying postions. we hadent even realized what had happened until we sat up from the lying postion. i am assumming that the seats broke and thats why they gave way, i dont think that that is a safety feature and should be addressed as soon as possible. i was driving a 2002 vw cabrio glx.*ak | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 07/03/2002 | 12 | 01/05/2002 | |
| Purchsed vehicle new.. have returned it various times for engine light - first time was six months after it was purchased. so far i have had the engine sensor gauge replaced twice, a gas sensor replaced once, the o2 sensor replaced twice. i too have had to take my car in three times for the rear lights malfunctioning - the last time the repair technician 'missed' a wiring issue; the vinyl near the power window controls is peeling off for the second time (first time vw replaced at no cost after i complained to vw american); with just 45000 miles on the vehicle i have replaced the brakes (at my expense at 22000 miles) and have replaced the tires. in the three years since i purchased my car it has been in the shop at least a dozen times not counting the 5000 mile oil changes. all work has been documented so that i can prove that the vehicle has been properly maintained.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 06/20/2010 | 28000 | ||
| Tl* the contact owns a 2002 volkswagen cabrio convertible. the contact was driving approximately 35 mph and attempting a turn when the vehicle stalled with the intermittent illumination of the abs warning light. smoke began pouring from under the hood and the vehicle was towed to the nearest dealer. the technicians replaced the starter and the fuel filter yet the failure continued after the repairs. the vehicle was then taken to an independent mechanic where the ignition was replaced. the mechanic stated that there was a shortage in the computer and hydraulic pump of the abs system. the approximate failure mileage was 28,000. | |||
| 06/20/2010 | 28000 | ||
| Tl- the contact owns a 2002 volkswagen cabrio convertible. while driving approximately 35 mph the vehicle suddenly stalled while making a turn. the abs light illuminated on the instrument panel intermittently. the contact noticed smoke coming from under the hood. the vehicle was towed to the dealer. the technicians replaced the starter and the fuel filter. the failure continued after the repairs. the vehicle was taken to an independent mechanic where ignition was replaced. the mechanic stated there was a shortage in the computer and hydraulic pump of abs system. the vehicle was not repaired. the approximate failure mileage was 28,000. ds | |||
| STRUCTURE - BODY - DOOR | |||
| 3 | 10/23/2001 | ||
| Since the day of purchase thr power door lock on the passenger side has been inopertive. consumer took vehicle in for repair, twice. *jg | |||
| TIRES | |||
| 07/03/2002 | 12 | 01/05/2002 | |
| Purchsed vehicle new.. have returned it various times for engine light - first time was six months after it was purchased. so far i have had the engine sensor gauge replaced twice, a gas sensor replaced once, the o2 sensor replaced twice. i too have had to take my car in three times for the rear lights malfunctioning - the last time the repair technician 'missed' a wiring issue; the vinyl near the power window controls is peeling off for the second time (first time vw replaced at no cost after i complained to vw american); with just 45000 miles on the vehicle i have replaced the brakes (at my expense at 22000 miles) and have replaced the tires. in the three years since i purchased my car it has been in the shop at least a dozen times not counting the 5000 mile oil changes. all work has been documented so that i can prove that the vehicle has been properly maintained.*ak | |||
| 03/15/2004 | 31000 | 1 | 05/27/2002 |
| However the car is made, it kills the tires. today i will be buying my second tire in two years. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 11/12/2004 | 51000 | 4 | 02/06/2004 |
| Multiple problems with rear tail lights. check engine light keeps coming on but dealer could not find anything wrong.*ak | |||
| VISIBILITY | |||
| 05/21/2009 | 75000 | 1 | |
| The passenger side window would not roll up. i was told it was the window regulator. it completely failed once it broke and the window remained open. the consequences are no security and unsafe. this week the driver's side window did the same thing after i paid for the passenger side to be repaired. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CT | NORTH HAVEN | 06473 | MONTESI VOLKSWAGON | 203 281-0481 |
| IL | COUNTRYSIDE | 60525 | AUTOBARN OF COUNTRYSIDE | 708-354-6600 |
| IL | SPRINGFIELD | 62707 | VW GREEN ON WABASH | 2176983100 |
| IN | MISHAWAKA | 46545 | GURLEY-LEEP MOTORWERKS | 574-272-0990 |
| NY | LATHAM | 12110 | MARTIN NEMER VOLKSWAGEN | 508 785 5581 |
| VA | ALEXANDRIA | 22305 | ALEXANDRIA VW | 703-684-8888 |