Volkswagen Cc 2013

Model Cc made in 2013 by Volkswagen got 19 consumer complains as well as 6 service bulletins. Consumer complaints with reference, among others things, to brakes and electrical system. Technical service bulletines regarding engine and engine cooling and fuel system, gasoline.

Model 2013

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
V20120312/03/201210050079Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. revised procedure developed to test evap system without fuel cap. *js01/24/2013
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE
24120812/17/201210050099Volkswagen: intake manifold restriction check. mil-on and 1 or more of the following diagnostic codes may be stored in ecm fault memory. *js01/24/2013
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
TB-20-12-0211/21/201210051379Volkswagen: when not driven for long periods of time, would have engine crank, but no start. sometimes engine may run rought and/or mil on. models 2009-2013 tiguan, eos, cc, gti, beetle, jetta. *pe03/05/2013
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
TB-20-12-0211/21/201210051379Volkswagen: when not driven for long periods of time, would have engine crank, but no start. sometimes engine may run rought and/or mil on. models 2009-2013 tiguan, eos, cc, gti, beetle, jetta. *pe03/05/2013
(PWS)
TB-15-12-0107/23/201210045560Volkswagen: all models experience the timing chain slipping, rattling noises of the engine after starting, and engine fails to start. 2008-13 all models. *pe09/10/2012
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
TB-44-12-0211/01/201210051380Volkswagen: the warning indicator is illuminated for the tire pressure is indicating a fault in tire pressure monitoring system (tpms) module. model 2012-2013 cc. *pe03/05/2013

Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
04/30/2012200
 I found out vw has re-designed their brakes for a 'soft feel'. but the brakes now travel almost to the floor when slowly pushed down, and you have to pump the pedal to get a feel that the brakes are taking effect. in fact the travel of the brake pedal is lower than the level of the gas pedal and this is where the safety issues comes in. because of this excessive brake pedal travel, i have on a number of occasions found my foot pressing both the brake and gas pedals at the same time. particularly at slow speeds - like in heavy traffic, or coming to a slow stop in the garage. when that happens, the engine starts to rev up as the brakes try to stop the car - needless to say it scared the crap out of me. checking the various car forum web sites (edmunds, kelly, etc.), i found out i am not alone with this problem. i've gone back to the dealer who bled the brakes and done the usual checks and said the brakes where 'up to spec'. but the service manager admited that the new vw braking systems are soft and if you have big feet, you have to learn to reposition your foot each time you what to use the brakes. he also said to be aware that the long brake pedal travel my feel funny for a while - like the car isn't going to stop . if i have to reposition my foot each time to brake in order to avoid the gas pedal , i'll end up wrapping the car around a pole ! here is the kicker - i've had the car a month with 500 miles on it and this has happened at least 6 times! help!
ELECTRICAL SYSTEM
12/17/201257001
 The vehicle began showing signs of malfunction in august of 2012 (vehicle was leased the end of june) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. the engine light stayed illuminated for 2 days. i took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. returned vehicle to me with no resolution. car ran fine for 4 months then on december 17th the same issues began to occur but more severe this time. i was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilities. luckily there was no one right behind me and i was able to coast the car to the side of the road. i put the car in park and ejected the key. restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. the vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. on saturday december 22nd the same issues occurred again. the car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. the crack was fixed with tape and the wire routed away from the engine. i do not feel comfortable driving the car to and from work as i travel on very suburban roads to get there. volkswagen is not willing to take the car back as they feel the issue has been resolved. a vehicle that completely shuts off at high speeds is a severe concern. *tr
12/17/20125700
 The vehicle began showing signs of malfunction in august of 2012 (vehicle was leased the end of june) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. the engine light stayed illuminated for 2 days. i took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. returned vechicle to me with no resolution. car ran fine for 4 months then on december 17th the same issues began to occur but more severe this time. i was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilites. luckily there was no one right behind me and i was able to coast the car to the side of the road. i put the car in park and ejected the key. restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. the vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. on saturday december 22nd the same issues occured again. the car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. the crack was fixed with tape and the wire routed away from the engine. i do not feel comfortable driving the car to and from work as i travel on very suburban roads to get there. volkswagen is not willing to take the car back as they feel the issue has been resolved. a vehicle that completely shuts off at high speeds is a severe concern.
ENGINE
12/17/201257001
 The vehicle began showing signs of malfunction in august of 2012 (vehicle was leased the end of june) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. the engine light stayed illuminated for 2 days. i took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. returned vehicle to me with no resolution. car ran fine for 4 months then on december 17th the same issues began to occur but more severe this time. i was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilities. luckily there was no one right behind me and i was able to coast the car to the side of the road. i put the car in park and ejected the key. restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. the vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. on saturday december 22nd the same issues occurred again. the car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. the crack was fixed with tape and the wire routed away from the engine. i do not feel comfortable driving the car to and from work as i travel on very suburban roads to get there. volkswagen is not willing to take the car back as they feel the issue has been resolved. a vehicle that completely shuts off at high speeds is a severe concern. *tr
12/17/20125700
 The vehicle began showing signs of malfunction in august of 2012 (vehicle was leased the end of june) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. the engine light stayed illuminated for 2 days. i took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. returned vechicle to me with no resolution. car ran fine for 4 months then on december 17th the same issues began to occur but more severe this time. i was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilites. luckily there was no one right behind me and i was able to coast the car to the side of the road. i put the car in park and ejected the key. restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. the vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. on saturday december 22nd the same issues occured again. the car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. the crack was fixed with tape and the wire routed away from the engine. i do not feel comfortable driving the car to and from work as i travel on very suburban roads to get there. volkswagen is not willing to take the car back as they feel the issue has been resolved. a vehicle that completely shuts off at high speeds is a severe concern.
FUEL/PROPULSION SYSTEM
12/17/201257001
 The vehicle began showing signs of malfunction in august of 2012 (vehicle was leased the end of june) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. the engine light stayed illuminated for 2 days. i took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. returned vehicle to me with no resolution. car ran fine for 4 months then on december 17th the same issues began to occur but more severe this time. i was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilities. luckily there was no one right behind me and i was able to coast the car to the side of the road. i put the car in park and ejected the key. restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. the vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. on saturday december 22nd the same issues occurred again. the car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. the crack was fixed with tape and the wire routed away from the engine. i do not feel comfortable driving the car to and from work as i travel on very suburban roads to get there. volkswagen is not willing to take the car back as they feel the issue has been resolved. a vehicle that completely shuts off at high speeds is a severe concern. *tr
12/17/20125700
 The vehicle began showing signs of malfunction in august of 2012 (vehicle was leased the end of june) when it would take several attempts to start the vehicle and once started the vehicle would occasional cut off or run really rough for about 30 minutes. the engine light stayed illuminated for 2 days. i took the car to the dealer to have it serviced and after 2 days they were unable to replicate the problem. returned vechicle to me with no resolution. car ran fine for 4 months then on december 17th the same issues began to occur but more severe this time. i was traveling on a rural highway at 45 mph when the whole car shut off leaving no power, braking or steering capabilites. luckily there was no one right behind me and i was able to coast the car to the side of the road. i put the car in park and ejected the key. restarted the vehicle and limped the car back to my driveway as it would not go over 30 mph with the pedal pushed to the floor. the vehicle remained in service for 2 days and the dealership diagnosed it as a fuel module issue, replaced the module and returned the car. on saturday december 22nd the same issues occured again. the car was taken back to the dealership for a 3rd time and remained there for 22 days as the mechanics could not replicate the issue again. finally the problem was diagnosed as a crack in the wiring harness and vibration was causing the wire to touch the engine and stall out. the crack was fixed with tape and the wire routed away from the engine. i do not feel comfortable driving the car to and from work as i travel on very suburban roads to get there. volkswagen is not willing to take the car back as they feel the issue has been resolved. a vehicle that completely shuts off at high speeds is a severe concern.