Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
06/10/201145000
 Issue happened after incident in august 2011 and progressively became worse. steering wheel will lose electrical power to controls (i.e. stereo controls) and causes airbag warning light to come on and horn will not function at all. dealer looked into issue and found that the clockspring needed replacement. clockspring replaced in steering wheel and airbag issue has been resolved but steering wheel control issue still remains along with not having a working horn. vw usa had no known fix for this issue as al wiring is in working order. dealership requested vehicle be brought back in for a further look.
08/13/201130802
 8/13/11 car stalled twice while driving- once on major highway. car towed from residence to service. 8/15/11 service called and advised my car was hooked up to diagnostics and found the fuel injection pump was low and gas tank so it was probably bad gas but the car had nothing wrong. i was also advise that the car was taken for a test drive, 10 miles and nothing happened. service offered to keep car 8/16/11 and drive it another 20-30 miles. i agreed. 8/17/11 i spoke with service manager, upon arrival. svc advised that the car was driven again for 20 or so miles and again no issues were found. she again stated it was just probably bad gas. i aked if there was a possibility of it stalling again at which time advised it may happen again however since they thought it was bad gas to just run the current tank (3/4 full) down to empty. on 8/18/11, i was driving home on the gsp north in nj during rush hour traffic (8 lane highway). traveling in the 4th left lane, slowed the vehicle due to traffic. as i slowed down my car stalled. i was able to restart and move about 5 feet when the car stalled again. at this point i was unable to start the car again. i pressed and kept my foot on the brake while keeping the hazards on. i did this to notify drivers behind me that i was stuck. traffic started to move again at a slow pace and drivers were going around me. within a minute or so, traffic on both sides of my car were gaining momentum and moving at at least speed limit pace (65mph) . as i watched the rear view mirror i saw a white suv approaching quickly. i realized i was going to be hit and braced for impact. it was not full impact as last minute driver turned the wheel. i was told driver was traveling 55-60mps. this accident was 1 day after i received my car back and told nothing wrong. i also noticed through paperwork my car was never re-ran as discussed. my in/out odometer was 12 miles...
03/08/20105741
 Vehicle lost power while driving. dealer found code p0221-000-angle 2 for throttle valve g188 implausable signal sporadic. found tsb 01-09-04. replaced throttle body and performed a 6 wire repin with new connector to throttle body.