Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| 2015831 | 08/28/2008 | 10026848 | Volkswagen: exhaust heat shield, replacement guidelines. heat shields are to be inspected after completion o any type of repair to the underbody (exhaust system transmission, etc.), and if damaged, replaced. *pe | 12/29/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/01/2010 | 39000 | ||
| 2007 eos purchased april 2010. first eos convertible top will not close properly. warning system engaged took it in for a trunk latch replacement. still not close 2 out of 10 times. dealer replaced with another 2007 eos since 1st one also had oil consumtion of 2.5qts in 1,000 miles. second eos top won't close properly this time hydrolic rams replaced under warranty. oil consumption 3/4 qt in 2,500 miles. | |||
| 11/29/2007 | 20 | 06/01/2007 | |
| Attorney writes in regards to lemon law on behalf of a client *tgw the vehicle was burning oil and it was determined it was necessary to replace the o rings. after a week at the dealership, the vehicle was returned to the consumer. the very next day, the vehicle would not start and it was towed to the dealer. the vehicle was leaking gas. it appeared the o ring was torn and all four o rings were replaced. there was a water leak inside the vehicle. the dealer ordered a special adhesive/sealant for the convertible top. the master switch that raised or lowered all of the windows did not work on a consistent basis. when the doors were opened, the front windows would go down, but they wouldn't come back up. the regulators were replaced. the left rear window would not go up at all. there was a rattle coming from the center of the dashboard at random while driving. the convertible top would not close, the luggage compartment was not properly aligned. the sunroof drains were clogged and water was backing up into the vehicle which was causing the water leak. the left front seat motor had to be replaced as the seat was not adjusting properly. the convertible top cables were fraying. the transmission was erratic and not accelerating smoothly . *jb | |||
| 07/01/2010 | 39000 | ||
| 2007 eos purchased april 2010. first eos convertible top will not close properly. warning system engaged took it in for a trunk latch replacement. still not close 2 out of 10 times. dealer replaced with another 2007 eos since 1st one also had oil consumtion of 2.5qts in 1,000 miles. second eos top won't close properly this time hydrolic rams replaced under warranty. oil consumption 3/4 qt in 2,500 miles. | |||
| 11/29/2007 | 20 | 06/01/2007 | |
| Attorney writes in regards to lemon law on behalf of a client *tgw the vehicle was burning oil and it was determined it was necessary to replace the o rings. after a week at the dealership, the vehicle was returned to the consumer. the very next day, the vehicle would not start and it was towed to the dealer. the vehicle was leaking gas. it appeared the o ring was torn and all four o rings were replaced. there was a water leak inside the vehicle. the dealer ordered a special adhesive/sealant for the convertible top. the master switch that raised or lowered all of the windows did not work on a consistent basis. when the doors were opened, the front windows would go down, but they wouldn't come back up. the regulators were replaced. the left rear window would not go up at all. there was a rattle coming from the center of the dashboard at random while driving. the convertible top would not close, the luggage compartment was not properly aligned. the sunroof drains were clogged and water was backing up into the vehicle which was causing the water leak. the left front seat motor had to be replaced as the seat was not adjusting properly. the convertible top cables were fraying. the transmission was erratic and not accelerating smoothly . *jb | |||
| STRUCTURE - BODY | |||
| 09/06/2011 | |||
| I bought a used volkswagen eos on 08/31/2011. its a convertible, few days after that it rained and the car was leaking from the joint where the hood attaches to the windscreen. the whole car was flooded with water, i had to drain the water out and take the car to the dealer where i bought the car from on 09/09/2011. they said to bring the car back again 09/13/2011. i called them before going to the dealership and said they will call me, i kept calling and finally on 09/19/2011 i dropped the car at the dealership. when i picked the car back, the manager said they have fixed the car, i had the sales person number i called him from the dealership and he said they were not able to fixed the problem and i have to take it to the manufacturer. i will not even a week that i had started facing problems with the car and at the time i bought the car they said they have the inspection done and everything is fine there is no problems with the car. i would like to know if there was any recalls done on this model and if its manufacturers liability to fix the problems. | |||
| 05/05/2008 | 8900 | 1 | |
| By just pushing with my thumb finger on the body of my car i was able to do small dings. the body metal has no resistance and no memory . when i push a little on the metal ,the metal stay and does not take back is initial position. the sheet metal body is way too thin. are there any regulation about the metal thickness? *tr | |||