Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
00V039000VOLKSWAGEN OF AMERICA,INCfrom 08/01/1992 to 06/30/1993V (Vehicle)1140005/19/2000ODIVOLKSWAGEN OF AMERICA, INC02/15/200002/28/2000
Defect SummaryVehicle description: mini vans. the connecting ends of the fuel feed and return hoses in the engine compartment can settle over time which could cause the fastening clamps to lose their tight fit and permit fuel to seep out at the hose connection.
Consequence SummaryFuel leakage in the presence of an ignition source could result in a fire.
Corrective SummaryDealers will replace the fuel feed and return hoses.
NotesOwner notification began may 19, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact vwoa at 1-800-822-8987.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE - DELIVERY
09/01/2000109/01/1994
 Volkswagen issued a recall for replacing the crimped fuel line fittings at the upper end of the fuel lines (vw campaign un) already. the failed fittings on my vehicle are at the lower end of the plastic fuel line, with the same problem - when cold the. *ak
10/01/1998
 A recall on fuel lines was issued in march or april. up to this date vwoa refuses to perform the required fuel line replacement. i have had two appointments with a dealer (after vwoa authorized the replacement over the phone) and both times i was sent home. the first time the dealer claimed there was not recall. after vwoa called him he consented to performing the recall. as i picked up the van i received a statement that the lines were performing according to wv specifications. when i checked under the hood i realized that they had not changed the lines. i believe they were fraudulent. when i questioned the manager he claimed there was no recall. the second time he claimed his factory rep did not authorize the repair. the vw dealer in question is land vw in durham, nc. the service manager is dave wilcox. he simply refuses to fix the fuel lines. i believe vwoa is trying to cover up and stall. my lines are leaking but noone will fix them. why does the government not enforce mandated recalls?? how long will it take before vw and the government will take action? how many eurovans have to go up in flames. i wanted the lines replaced before i drive the van to idaho from nc (we are moving) but the dealer refuses. my new address is 2062 cassia st, pocatello, id 83201 (no phone, yet--but my email remains the same). hope i get there w/o an engine fire.
02/01/2000206/01/1994
 Never notified of any recalls, including current, including ones repaired. no safety defect listed in summary. *ak
02/01/2000207/01/1994
 Recall 00v039000. no notification as required. during telephone calls, etc.vw refuses to fix. *ak
06/01/1996201/01/1993
 Fuel leakage in engine compartment due to defective rubber fuel line connectors. repaired twice, second repair paid for by vw. *ak *ml
05/18/20000
 After stopping could detect the smell of fuel inside of vehicle, even with the a/c on. consumer thought it was a fuel line. *ak
206/01/1994
 Fuel line leaks. vw denied any recall during several telephone calls. *ak
09/01/199907/01/1994
 Vehicle experiencing fuel leakages from the fuel line fixing. repairs were done by a dealer at consumer's cost. problem is reoccurring, manufacturer notified, and informed consumer that this vehicle was not covered under recall 00v039000 due to vin. *ak
04/10/2000201/01/2000
 Leak at return line and fuel manifold. fuel dripped on distributor locaded directly below. used halon fire extinguisher to prevent fire.*ak
08/01/19985
 Fuel line fittings over engine leak gasoline, typically as weather turns colder. one three port fitting and two connections to lines running to the gas tank are involved. transport canada issued recall # 1994072 for 1992 eurovans which had identical components. this issue is common to 5 cyl vw eurovans as reported to the internet eurovan list. *ak
04/24/1999110/01/1997
 The fuel line leaked as i started the car. i smelled gas, turned it off and investigated. fuel was dripping from the fitting. the fitting is right above the distributor and close to the exhaust manifold. a fire was likely if i had driven the van. i replaced the line, paid out of pocket since vw does not see this as a manufacturing defect. i have replaced line but a gas smell persists and is probably linked to a bad vapor recovery system. this vehicle has problems with fuel lines, as other owners can testify. there have only been 10 000 sold in the us and a reported 3 have caught on fire and i know of several in canada. *ak
09/04/1999102/01/1993
 I believe it was fuel line related as the majority of the fire damage was centered around the cluster of fuel lines on the driver's side of the engine, above the distribtor.
09/04/1999102/01/1993
 This is an addendum to the earlier voq i posted on 9/10/99. eurovans were recalled in canada for the very same fuel leak problem - canadian recall # 1994072. the recall is in 1994, therefore vw would not have had any notice of the problem until 1994, after the 1993 model year production had ended. the fuel systems between 1992 canadian and 1993 us eurovans are identical, therefore the problem is common to both. *ak
03/13/2000106/01/1999
 The leaking crimp is directly above the distributor - hence a huge fire hazard. *ak
01/30/2000201/01/2000
 Fire hazard. several vw's burnd to the ground. vw will not recognize problem with original fuel line and clamps! *ak
12/25/1999201/01/1999
 Every eurovan owner i talk to has the same problem!!!. no safety defect listed within summary. *ak
02/05/2000103/01/1998
 Fuel hose & clamps leaking in engine comparment. many owners reporting exact same problem at about the 6-7 year of ownership, some have reported fires. vw also had same trouble with vw passat which resulted in a recall.. cold weather. 8ak
01/11/2000103/01/1994
 Problem has been reported by many eurovan owners. was recalled in canada. no safety defect mentioned in summary. *ak
01/01/1993
 No summary listed for above vehicle. *ak
12/21/1999102/01/1995
 Raw fuel was dripping from a t fitting near the top of the engine.
01/05/1998212/01/1995
 Problem is fuel lines leaking after night time cold soak-common among 93 eurovans. request national recall of eurovans to prevent deaths from vehicle fires. *ak
12/06/1999101/01/1996
 Crimped fuel line connections at the engine leaks fuel. these connections are directly over the ignition distributor and pose a serious fire hazard. it appears that the cause of the leak is an improperly sized metal crimp: even though the rubber supply and return lines are different sizes they use the same size metal crimp. at low temperatures the age related reduction of compression set retentsion of the rubber hose material causes the hose to loose its seal and leak fuel. please note that the fuel line that leaked is the low pressure return line, not the high pressure supply line. *ak
12/18/1999311/01/1992
 Temperature at 27f started engine immediately smelled gas checked under the hood gas was dripping from 2 places onto engine block, shutoff engine. in last four ears in cold temps have smelled gas but driven and checked engine afterwards never found any drips guess because had dried up. casually mentioned it to the dealership when in for service at beginning of problem nothing was found.today the first really cold snap this year that i went to drive my car. i am calling for a repair appointment monday 20 dec 99. *ak
11/28/199704/01/1997
 Engine compartment fuel line fitting leaks gasoline when ambient temperature is below 60. this fitting is located above the distributor so that gasoline drops onto it. once engine is warm, the leak stops. i have read at least two other similar insidences on a vw eurovan/vanagon newsgroup. *ak
10/17/1999108/01/1993
 Plastic fuel lines from tank leaking at fastening clamps in engine compartment onto distributor cap. raw fuel smell noticed in passenger compartment while driving. vehicle was immediately pulled to roadside, shut off and towed to repair facility. passengers were left stranded. possibility of fire is high. investigate for potential recall.
08/01/1999110/01/1998
 Smelled gas and noticed dripping of fuel line at start up. line would seal up once engine warmed up. took to mechanic who remove connection and added hose clamp. leak is between rubber and plastic fuel supply line from gas tank.
09/01/1999308/01/1994
 The flexible fuel hoses extending from the hard plastic fuel supply/return lines leak gasoline in cold weather. leaks have been found at both ends of each hose. leak rates vary from wicking at hose ends to several drops per second. these leaks are especially dangerous as they occur directly above the distributor.s
08/01/1999110/01/1992
 Leaking fuel lines
09/10/1999112/01/1995
 Fuel line leak. gas fumes in driver's compartment for 6 months before university volkswagen repaired. they couldn't diagnose. i finally took them a copy of a posting from a eurovan list on the web which described the problem in detail. uvw replaced the bad clamps/hoses immediately then. apparently engine fires have ocurred as a result of this problem.
09/12/1999107/01/1997
 When cold, the fuel lines spray gasoline onto the distributor.
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
05/01/20000010/10/1998
 Tl*the contact owns a 1993 volkswagen eurovan. the current mileage was 200000. the vehicle was serviced for nhtsa recall# 00v039000, replacing part number 701201363e fuel line, feed and part number 701201363c fuel line, return. the contact stated that his 1995 has the same parts on it, but are not experiencing any problems as of yet. the contact stated that volkswagen should recall the 1995 and any vehicles that are using these parts. the contact wants to get his 1995 repaired but volkswagen will not sell him the part.
07/22/20001
 Consumer was traveling about 15mph on a residential street. she had the window rolled up, and she started feeling sick. she pulled over and noticed white smoke coming from hood area. consumer went to get her husband, and when she returned vehicle was in flames. vehicle was totaled. *ak prior to the recall the fuel line failed (00v-039). customer later found out that there was a recall. *yh
03/17/200003/17/1999
 Started up vehicle in the driveway and smelled gas. opened the hood, and noticed fuel leakage. contacted dealer. dealer was not aware of a recall for this problem. *ak
01/06/2000106/01/1994
 Fuel leaking in engine compartment from union of rubber hose/hard plastic line supplying fuel from tank to fuel injectors. leak occurs at low (15 f) ambient temperature. fuel drips in area of ignition distributor. was alerted to potential problem by postings from other vw eurovan owners and began checking engine at start-up as weather got colder. first detected leak on january 6, 2000 with outside temp approx 15 degrees f. will attemp repair myself, replacing crimped fitting with clamp. *ak
12/17/1999101/01/1998
 Significant fuel line leak occurred without apparent cause at junction of plastic fuel line from tank to rubber hose. leaked from unadjustable compression fitting used to seal rubber hose to plastic line immediately above distributor. extreme fire hazard. i have replaced rubber fuel injection hose and used adjustable clamps. should be a recall because of the fire hazard. *ak
09/08/1999
 While driving in the neighborhood, dropping off a child at school andcontinued down the road,vehicle caught on fire. vehicla was totalled. 1st and 2nd time they said to bring the vehicle into repair shop, and they replaced gasket/seal on the fuel tank. second time they replaced section of hoses. contacted the dealer. *ak
02/20/1998206/21/1995
 Gas line malfunction.
08/04/1994103/23/1994
 Fuel leak in a rubber hose ignited by some type of ignition source in the engine compartment, causing fire.
01/12/1997
 Fuel is leaking onto the engine compartment, causing a hazard due to bad hose clamps which needed to be replaced. consumer also noticed very bad fumes/odor inside the vehicle. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
03/14/2000
 There is a gas leak coming from a gas line that goes to fuel injection due to a factory machine pressure clamp, potential fire hazard. clamp cannot be tightened, and the parts needed to repair are unavailable. *ak
01/10/2000112/01/1999
 The pressurized hoses that connect the injector rails and the cold start injector to the main (plastic) fuel supply lines pass directly over distributor. exhaust from radiator cooling also blows directly to this area of the engine compartment. over time / at around 116k miles, said hoses had hardened developing a leak that was squirting fuel directly at the distributor. since one of the leaking hoses is factory crimped to the fuel suppy line, removing it only served to further complicate the replacement process. *ak
FUEL SYSTEM, GASOLINE - STORAGE
08/05/2000
 Recall 00 v039 000. parts that are needed to perform the recall are not available.*ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
 Recall 00v039000 vw/ fuel leakage; volkswagen of america will not pay the full price of correcting recall campaign. volkswagen wants consumer to pay over $900.00 in labor charges. please provide any further information.*ak
09/08/1999
 While driving in the neighborhood, dropping off a child at school andcontinued down the road,vehicle caught on fire. vehicla was totalled. 1st and 2nd time they said to bring the vehicle into repair shop, and they replaced gasket/seal on the fuel tank. second time they replaced section of hoses. contacted the dealer. *ak
FUEL SYSTEM, OTHER
05/01/1999106/01/1994
 The horns on my vehicle have been repaired three times and are again not working. the gas and temp gauge are not working and a local dealer said this is a persistent problem with eurovans. the air conditioning has gone out several times. the air conditioner compressor froze one time and melted the serpetine into all of the engine pulleys--cost to repair $4,000.00. headlights filled with water. rear heater fan clanks loudly. excessive noise in vehicle. *ak
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
10/01/1999
 Please provide further information.
106/01/1994
 Consumer not notified of recall on the fuel lines.
08/04/1994102/23/1994
 Fuel leak in rubber hose causing vehicle fire.