Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
04/01/20011
 Door lock cylinder- separated from inner assembly , #2. while in hyway traffic, radio failed, followed by ,in approximately 10 seconds, engine cutting off ( fuel/water guage functioned), coasted to roadside. attempted to start engine, acted as if battery dead. after 1 hour wait, attempted to restart engine, starter turned slowly but did not start engine. however, standard alarm system sounded. i turned of alarm by inserting key in door (standard procedure). tow truck gave boost at battery. vehicle immediately started . the battery low power thing, occurred about two weeks prior, in vw dealer's customer pick up area, after dealer had replaced a headlight fuse/ aligned headlights/wheels. when alarm went off and starter did not turn over engine, service manager immediately arrived w/booster unit and started car. he said battery probably got low from technician holding down brake pedal for extended period of time? duh? i did not think anything more about problem at the time(denial). problem h. *ak
04/22/2001
 After consumer turned vehicle off and then started it back on car alarm came on and stayed on.consumer looked under hood to see what was going on. then, consumer smelled smok, and realized that wiring system burned out nothing that was motorized was working. contacted dealer and dealer was willing to fix problem at owners cost.*ak
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
10/15/19961
 Fitting hose leaking causing power steering to perform poorly.
STEERING - WHEEL AND HANDLE BAR
10/15/19961
 Poor steering assistance.