Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
10/20/2006211/22/2004
 I was driving on the freeway when i bumped the shifter while reaching for my soda. the shifter went into neutral and would not come out until i forced it back into drive. i pulled over into a gas station. i put the car in park and tried to shift back into drive, but the shifter wouldn't budge. i finally got it to go into park after a tow truck driver suggested that i turn the ignition to different positions while pumping the break and pulling on the shifter. it finally released and i drove immediately to the nearest volkswagen dealership. the malfunction was in the brake light switch so i had to get it replaced. i was charged $40 for the part itself and $230 for the work. i feel that since there is a recall on the 1998-2002 vw beetle and the 1999-2001 vw jetta that there should be one on the 2001 vw golf as well. *nm
12/20/200340000104/01/2001
 Dt: the contact states vehicle has experienced problems with the automatic transmission for the past two years. the contact took the vehicle into the dealership. the dealership was unable to duplicate the problem. the manufacturer was contacted. the vehicle is now at a private mechanic. repairs will be made at contact's expense. no repairs were made. *ak
03/02/2004206/13/2001
 Switch used to verify brake is engaged before vehicle is able to go into reverse or drive has failed twice. first time 10-08-02 at 13,691 miles and 03-02-04 at 36,695 miles. does not allow vehicle to be driven, moved or go into opposite direction if needed while driving.*ak
01/02/200464000609/01/2000
 Automatic transmission failure, mass air flow sensor failure, premature rear brake pad failure, automatic door lock malfunction, water pump failure, third brake light failure.*ak
03/17/2001112/24/2000
 While driving could hear a loud noise coming from transmission, like grinding when shifting gear. took vehicle to dealer, and they said that problem was constant velocity shaft.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
05/13/200530588207/10/2001
 Vw golf 2001 unable to shift from park or neutral with ignition on. potentially dangerous. fortunately this time car was not in a dangerous location. this is the second failure of the brake light switch (and automatic shift lock switch) in this car with only 30588 miles. replaced at dealer. i have the failed switch and (as an engineer) can see many flaws in the design, leading to arcs and contact sticking or non-operation. research on the internet shows that many other owners have had this problem, some over 6 times. applicable over a range of vw models and years. canada had a recall for some vw models. vw should replace the switches with a better design under a lifetime warranty as a dangerous defect. my wife or one of the many others could have been trying to get off a train track when the thing locked.
POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT
03/17/2001112/24/2000
 While driving could hear a loud noise coming from transmission, like grinding when shifting gear. took vehicle to dealer, and they said that problem was constant velocity shaft.*ak
POWER TRAIN - MANUAL TRANSMISSION
11/15/200679900407/20/2001
 Multiple issues regarding vehicle reliability: replacement (twice) of oil transmission lines, repair to turbo system, and now replacement of diesel glow plugs, cabling and failure of starter motor. *nm