Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0201 | 03/04/2002 | 633842 | Fresh air blower motor, inoperative at ambient air temperatures near or below freezing. *tt | 09/24/2002 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 0501 | 01/04/2006 | 0601 | 10018440 | Door window, separates from window regulator clamps. *jb | 12/22/2005 |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0603 | 04/26/2006 | 10020720 | Door windows, may seperate from window regulator clamps. *kb | 01/03/2007 | |
| 0307 | 04/04/2003 | 10001570 | Driver and passenger door window regulator repairs. *tt | 06/06/2003 | |
| 640101 | 08/22/2001 | 625451 | A condition may exist where the driver or passenger door window regulator will not operate due to broken window clamps. this technical bulletin replaces broken clamps. *tt | 11/28/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 12/20/2009 | 72000 | 1 | |
| I have a 2001 vw golf gls. one day my car's truck door can not be locked, i took it to vw dealership for inspection. initially i though it was just some wiring problem, but after the certified vw technician checked every possible things that caused the truck lock malfunction, it was so called comfort control module not sending signal and electricity to the truck lock. no big deal, it's just a truck lock, no need to worry, so i refused the $900 estimated repair amount for a new comfort control module (ccm) replacement. the vw technician further explained that it was ok not to replace it if it is just the truck lock malfunction, but if anything that is acting funny such as windshield wipers not moving, doors lock by itself, power windows can not roll down, or dashboard light going on and off by itself, then it is important to replace it. no major problem for a year, then suddenly driving in the rain at night, the windshield wipers malfunction, they will not move at all. i can barely see what was in front of me in high speed on freeway in the rain. i tried to open the windows so i can see better so that i can pull over safely. i tried to lower the windows , but the windows didn't come down. i slowed down and pulled over by guessing, luckily no car was behind me or next to me. i got out and checked if there was anything wrong or what obstructing the windshield wipers. i found nothing, it just simply stop working along with my power windows. i went to the dealer after the rain and again they were caused by the malfunction ccm. since it is not safe to drive a car without a pair of functional windshield wipers and windows, i was recommended to have the ccm replaced. i went online and found that many vw owners have some similar ccm complaints and concerns and i personally think that the ccm is a big safety concern, this is why i am filing this complaint to see if it can minimize the danger and safety. thank you for reading. *tr | |||
| 09/09/2005 | 1 | 09/15/2001 | |
| Window regulator made of plastic clip is known to break and vw extended warranty to 7 years. however, they only specified for automatic window, when both uses same plastic regulator clip that is defective on both automatic and manual. when i contacted vw dealer hq, they both denied on warranty. hq stated that because they have not received enough complaints, they will not cover manual window regulator, even though they use same defective plastic clip. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 03/25/2004 | 30000 | 1 | 08/03/2001 |
| Driver's door window exploded while parked - totally fractured and a section blown out with the glass on the ground outside the vehicle.*ak | |||
| 01/22/2001 | 1 | ||
| The driver side mirror showed signs of discoloration, the dealer installed a new mirror, at that time the dealer installed the wrong type of mirror and they replaced it. the knob used to adjust this same mirror broke and was replaced as well, also the passenger side rear window would not go up or down.*yh | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 04/05/2005 | 1 | ||
| Nice day, had windows rolled down. was about to get onto the highway so i hit the window up switch and the right front passenger window slammed into the door. obviously came off track, taking to the dealer today to see if window smashed as well.*ak | |||
| 10/29/2004 | 44000 | 2 | 12/11/2003 |
| My rear passenger widow will not roll down because of a faulty window regulator. vw knows the problem exists because they have to replace the front window regulators that have a similar desing using plastic window clips. *jb i have children that travel in the car frequently and if we were in an accident they would not be able to roll the window down and get out of the car. i feel that this is a safety concern. i realize that the gti version of my car doesn't have windows that roll down in the back but i didn't buy that car because i have kids that need to ride in the car. therefore i need windows that roll down too. i took the car to a vw dealer because they told me that they would fix it under the extended service thing that the front window are fixxed under. after they took the car, they called me and told me that it doesn't cover the rear windows. so, i declined getting it fixxed by them and will repair it myself. the part costs $120 for the rear windows. the front window have a repair kit that sells for about $20 (it just replaces the faulty part, not the whole unit as the rear windows do). at a minimum they should sell a repair kit for the rear windows. | |||
| 02/17/2001 | 40000 | 2 | 10/10/2001 |
| Passenger side window fell off its track on two occaisions. renders window totally inoperative. failure first occured around 40000 miles and then at 50000. *ak | |||
| 09/26/2001 | 1 | 02/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 06/14/2001 | 1 | 01/01/2001 | |
| Wife's 1999 volkswagen getta also had a window regulator fail and the window fell into the door. *ak | |||