Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 0201 | 03/04/2002 | 633842 | Fresh air blower motor, inoperative at ambient air temperatures near or below freezing. *tt | 09/24/2002 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 0501 | 01/04/2006 | 0601 | 10018440 | Door window, separates from window regulator clamps. *jb | 12/22/2005 |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 0603 | 04/26/2006 | 10020720 | Door windows, may seperate from window regulator clamps. *kb | 01/03/2007 | |
| 0307 | 04/04/2003 | 10001570 | Driver and passenger door window regulator repairs. *tt | 06/06/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/26/2009 | 77000 | 1 | |
| While driving my wife was driving our 2002 vw golf the driver side window dropped. turns out all over the internet there are complaints of the tabs holding the windows breaking. in fact when i was at the dealer i fellow overheard me and said he had the exact same problem on his 2001 vw gti. vw had a tsb and extended the warranty by a few years on this but is should have been a recall. a window dropping is a huge safety factor for a number of reasons. the window is a protection device to shield you in an accident or from debris at 65mph and for your own personal safety if on the wrong side of town. i called the vw dealer to see if they would fix this problem they said yes they would fix it for free yet upon arriving i was told i was one month out of the extended warranty. the dropping of this window caused my wife to have to pull over on a busy expressway because she could not see in the rain with it blowing in her window. once a gain a faulty window holding mechanism is a safety issue and should be a recall item. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 10/02/2007 | 81290 | 1 | 04/21/2005 |
| I have a 2002 golf tdi with manual windows. the window regulator clips broke and the window dropped into the door. this is a known issue with vw's that a service bulletin, (0603), is out on, but only for power windows. the part that os defective is common to both types but since my windows are manual i have to pay $191.00 for the part. if vw is replacing one type free of charge they should be replacing both. the part is defective - manual or power windows... *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/12/2008 | 103000 | 1 | |
| The driver | |||
| 01/10/2002 | 1 | 01/10/2002 | |
| 1. transmission control module failure. car was not able to start. was towed for repair. this chip has been replaced twice. 2. car began making severe jerking movements, randomly. usually these jumps occur within the first 10 minutes of driving the vehicle but can occur later. the severity of the jerks is also variable. 3. the car was in the shop for over a month. the problem was not corrected. 4. the car consumes an unusual high amount of motor oil (more than a quart approximately every 1,000 miles). 5. vw was running a oil consumption test but they insisted the consumption level was normal for this type of engine. the problem still exists. i have been experiencing numerous mechanical problems with the vehicle soon after purchase in 2002. i have always tried to negotiate with vw. i have written letters and they have been reluctant to solve the problem in a satisfactory way. i have read about the lemon law but my time allowance has expired. the car is still under warranty until january 2006. in addition to the engine/ transmission problems, i have had problems with all my windows rolling down automatically as i try to close them. there was a recall on this. this has been examined over 5 times. the panels were replaced. the problem still persists. i am not able to give an exact date of an incident because there are many. all of these dates have been documented. i am giving a date of january 2002 as the incident date (when the car was purchased). i feel vw has evaded responsibility in correcting the problems and has created an unsafe vehicle. the number of failures and the inability to correct them is unacceptable. i feel my problems were not addressed seriously and were dismissed without concern for my safety and public safety in general. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 09/16/2002 | 1 | 08/01/2002 | |
| I found that is is a very common problem in this model after talking to many people with same problem.no safety defect listed. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 11/07/2002 | 5 | ||
| The coil pack was damaged. *mr the coil pack was replaced. then the coil pack in the cylinder failed. the consumer requested for vw to compensate her for lost time. the engine light had come on due to the evaporative emission system experienced an incorrect purge flow. the windshield washer reservoir leaked coolant. the expansion tank was replaced. scc *jb | |||