Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||||
| 060910 | 06/01/2009 | 10031384 | Volkswagen: revised expiration dates for seat heater customer satisfaction campaigns. affected vehicles may have a seat heater element than can malfunction when the ignition switch is on and the seat heater switch is on. models vv00 and | 01/05/2010 | |
| VV-VV00 | 06/01/2009 | 10025926 | Customer satisfaction campaign circular: certain vehicles equipped with comfort seats: install driver's side seat heater repair kit. *pe updated 3/23/09. revision to customer satisfaction campaign. *pe updated 3/17/10. * | 09/16/2008 | |
| VZ-VZ00 | 06/01/2009 | 10025927 | Volkswagen: certain vehicles equipped with comfort seats; install new passenger side seat heater switch. this include jetta wagon. *pe updated 3/23/09. revision to customer satisfaction campaigns for seat heaters. *pe up | 09/16/2008 | |
| VV | 06/01/2007 | 10022576 | Customer satisfaction campaign circular. install driver's side heater repair kit. seat heater may malfunction when the ignition switch is on. this could cause the heater mat to temporarily overheat and become inoperative. *kb | 08/21/2007 | |
| 0601 | 04/21/2006 | 10020719 | Heated seat bottom cover replacement. *kb | 01/03/2007 | |
| VZ | 10/10/2005 | VZ | 10018810 | Comfort seats may have a seat heater element that can malfunction when the ignition switch is on. customer satisfaction campaign vz. *tt | 01/18/2006 |
| M3 | 06/01/2007 | VZ | 10018809 | Customer satisfaction campaign circular - seat heater element can malfunction when the ignition switch is on and the seat heater switch is on. the seat heater mat may temporarily overheat and become inoperative. install new passenger side | 01/18/2006 |
| VV | 12/22/2005 | VV | 10014558 | Comfort seats may have a seat heater element that can malfunction when the ignition switch is on. customer satisfaction campaign vv. *tt | 05/04/2005 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 11/10/2008 | 43000 | 1 | |
| 1) i turned on my heated seats for the first time since last spring. 2) once the seat was on for less than 30 seconds i felt a sharp pain in my buttocks and felt the seat. the seat was very hot and i turned off the heated seat. the heated seat got so hot it melted a piece in the seat. the car smelled like there was a fire in it, like wires burning. i pulled over to make sure the car wasn't on fire. 3) the heated seat had been recalled by vw and was fixed in 2005. this was the fixed part that burnt. i took the car to the dealership where the car was purchased and the recall was fixed before. after taking my car to the shop they said that the seat literally flamed up and needed to be replaced as it wasn't safe. they stated that i still needed to pay 25% of the labor and parts because the recall had expired and the fixed part was no longer under warranty. vw paid for 65% and the dealership paid 10%. *tr | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/23/2005 | 88500 | 1 | 03/18/2004 |
| Drivers seat heater shorted out, burning a hoe in seat and drivers trousers.*ak | |||
| 12/02/2004 | 1 | ||
| Driver's side seat heater caught on fire burning consumer's leg. manufacturer was notified.*ak | |||
| 04/17/2004 | 20000 | 1 | |
| While driving at 5 mph consumer smelled smoke. driver's seat overheated. consumer parked the vehicle and exited before the seat burst into flames. the fire was extinguished, and no injuries were sustained.*ak consumer almost had an accident while trying to steer the vehicle to safety. *tc | |||