Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TB-35-11-01 | 06/06/2011 | 10041250 | Ready | 09/21/2011 | |
| TB-35-11-01 | 06/06/2011 | 10041250 | Volkswagen: the gear box has a momentarily delay while accelerating. *rm | 09/21/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/17/2012 | 40169 | 1 | |
| I have a 2010 vw golf tdi. i was driving along at 25 mph when my glow plug & check engine lights started flashing, and my tachometer dropped to zero, indicating a stall. the power steering also started to cut out, but i was able to safely pull over. tried starting the car again and got nothing. the car was towed to a vw dealership down the street, and on monday 11/19 they informed me that my high-pressure fuel pump failed and sent metal fragments through the entire fuel system. the car is currently being repaired under warranty, but i was told that the bill would be at least $5,000 for this kind of fix. oh yeah, this also completely ruined my travel plans for thanksgiving, as vw refused to give me a loaner car while this documented warranty issue was being dealt with. after doing some research, i found that there are several cases of 2009-10 tdi fuel pump failures with the same symptoms. apparently, there have been three revisions of this pump since then, and i am due to get the newest one. but, there is also talk that ultra-low-sulfur diesel fuel in the us is not providing the proper lubricity, and thus causing the pumps to fail (this is not an issue in europe). nonetheless, further investigation by the nhtsa should result in vw doing a proper recall and redesign, rather than quietly fixing an inherent flaw on a case-by-case basis. even with my car fixed, i'll still be wondering when this will happen again. which also makes me wonder if i should just sell it and be done with vw. very frustrating. *tr | |||
| 11/17/2012 | 40169 | ||
| I have a 2010 vw golf tdi. i was driving along at 25 mph when my glow plug & check engine lights started flashing, and my tachometer dropped to zero, indicating a stall. the power steering also started to cut out, but i was able to safely pull over. tried starting the car again and got nothing. the car was towed to a vw dealership down the street, and on monday 11/19 they informed me that my high-pressure fuel pump failed and sent metal fragments through the entire fuel system. the car is currently being repaired under warranty, but i was told that the bill would be at least $5,000 for this kind of fix. oh yeah, this also completely ruined my travel plans for thanksgiving, as vw refused to give me a loaner car while this documented warranty issue was being dealt with. after doing some research, i found that there are several cases of 2009-10 tdi fuel pump failures with the same symptoms. apparently, there have been three revisions of this pump since then, and i am due to get the newest one. but, there is also talk that ultra-low-sulfur diesel fuel in the us is not providing the proper lubricity, and thus causing the pumps to fail (this is not an issue in europe). nonetheless, further investigation by the nhtsa should result in vw doing a proper recall and redesign, rather than quietly fixing an inherent flaw on a case-by-case basis. even with my car fixed, i'll still be wondering when this will happen again. which also makes me wonder if i should just sell it and be done with vw. very frustrating. | |||
| 01/01/2012 | 19000 | ||
| Tl-the contact owns a 2010 volkswagen golf tdi. the contact stated that while driving at any speed, the vehicle would lose power. the failure recurred intermittently. the vehicle was taken to the dealer and a diagnostic was performed but the diagnostic was unable to locate a failure code. the vehicle was also test driven, but the failure could not be duplicated. the manufacture was made aware of the failure. the vehicle was not repaired. the failure mileage was 19,000 and the current mileage was 20,000. kmj | |||
| 01/01/2012 | 19000 | ||
| Tl-the contact owns a 2010 volkswagen golf tdi. the contact stated while driving at any speed the vehicle loses power, the failure occurred intermittently. the vehicle was taken to the dealer; a diagnostic was performed, but was unable to locate a failure code. the vehicle was also test driven, but the failure could not be duplicated. the manufacture was made aware of the failure. the vehicle was not repaired. the failure mileage was 19,000 and the current mileage was 20,000. li | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/03/2010 | 4500 | ||
| On a highway the engine suddenly stopped running while i was in cruise control. after a few seconds, the engine came to life. i brought the car to my dealer who said that there was no problem that they could find. the car is a 2 month old vw golf tdi. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/04/2010 | 20 | ||
| 2010 volkswagen golf tdi 6 speed manual stalls extremely often. i have previously owned a 2006 volkswagen gti with manual transmission and never had an issue with the clutch engagement. 2010 golf has currently 12.000 miles on it and the problem doesn't go away. this has happened in the middle of an intersection when you are about to take off and clear the intersection. therefore i think this is a safety issue and needs to be investigated. as previous complaints state, apparently the cars immediately stalls as soon as you fall below 750rpm. the dealership told me that everything is normal and there are no problems with my car. i do not believe it! i have to enter an approximate incident date but it happens all the time. therefore the date is somewhat useless. | |||
| 12/20/2010 | 1 | ||
| 2010 volkswagen golf tdi 6 speed manual: clutch and ignition switch issue. vehicle is clearly one of the easiest cars to stall. owner has been driving for 27 years, professionally trained driver as a law enforcement officer and driven numerous manual transmission vehicles in demanding situations. this vehicle has very long clutch travel but an extremely short engagement. car notoriously stalls very easily because of this. vehicle is designed with an apparent built in 750 rpm stall meter...ie car will not remain running if in gear and at or below 750 rpm's. secondly, due to the stalling of the engine, the next inferior design issue is that vw ignitions require you to completely manually cycle off the ignition switch (as when the car is stalled) then recycle the ignition switch to restart the motor. therefore, when you stall the car, as easily as it happens, such as moving out into an intersection from a stop sign, you must rapidly turn ignition switch counter clockwise, followed immediately clockwise to restart the engine. this is a safety issue as it is leaving you disabled where another vehicle could easily collide with you. vw apparently feels this type of ignition safety is necessary to reduce the chance of damaging an ignition if one were to attempt to turn over an already running engine, when one forgot it was running. if this is such a great design why don't other car manufactures also use this feature? and i have never heard of anyone severely damaging an ignition by turning over an ignition on an already running engine. | |||