Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| TB-80-10-03 | 08/16/2010 | 10035185 | Volkswagen: hvac blower only operates on high speed (us only). fresh air blower runs only at highest level. because of permanent frost and snowfall fine snow can get into the fresh air blower via the air intake. *pe | 02/09/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/01/2012 | 53000 | ||
| I got into my car as normal, and began to drive. after about 5 minutes of driving, i came to a red light on a busy street. my check engine light came on and the glow plug light began to flash, the car immediately died and would not restart. i was told the high pressure fuel pump failed, and the entire fuel system has to be replaced... after i got home, i quickly google searched the issue and appears to be a common problem on a bad design by volkswagen and bosch... | |||
| 02/18/2012 | 39793 | ||
| **************note: this is a diesel issue.******************** diesel high pressure pump failed (hpfs) at 39,793 miles. the car stalled on the highway and would not restart. dealer found metal shavings inside fuel filter. entire fuel system had to be replaced. replaced the high pressure fuel pump (hpfs), 4 fuel injectors, aux fuel pump, tank pump, all rubber/plastic lines in fuel system, all metal lines in fuel system and fuel tank. despite being out of warranty, vw paid for the repair (over $6000 dollars in parts not including labor.) was told that, if the problem recurs the car is covered for 12 months / 12000 miles. after that, i am on my own. **************note: this is a diesel issue.******************** | |||
| 11/30/2010 | |||
| In oct. 2009, i purchased a 2010 volkswagen golf. within four months, it began having problems. every few months since, it has come to a halt while i am driving. the radio and dashboard lights all operate, but the car no longer moves. you must turn it off then back on at least once. i have narrowly avoided accidents with multiple cars and an 18-wheeler on i-95 and us1 in miami. the car has even come to a halt while driving at 55 mph. it has also stopped after trying to accelerate when a traffic light turned from red to green, and when switching lanes. i have brought the car to multiple vw dealerships, but they cannot replicate the problem, and it does not log on the car's computer. some of the mechanics have noted that other cars have come in with similar issues, especially golfs, and 2.5l jettas. the car has done this five times and has been in the shop for at least 30 cumulative days. i am working to try to get vw to refund me under the florida lemon law. at one dealership, i was told the problem would have to get worse before they could do anything. the service manager at another dealership promised to contact vw corporate and suggested i call him to follow up; however, he did not return my call. after i contacted vw corporate, they sent someone to meet me at a local dealership, and he was 30 minutes late for our appointment. when i called the person who had arranged this meeting to determine if the representative was still coming, my call was not returned. i have missed work, spent hours researching this matter and following the protocol associated with the lemon law, and spent money on tolls on the way to the dealership and expenses related to alternative driving arrangements. i absolutely do not feel safe in this car, and avoid driving it whenever possible. finally, i have read about your investigation into vw cars stalling and would like to point out that this problem is not limited to diesel cars, as my car runs on regular unleaded. | |||
| 06/03/2010 | 221 | ||
| After leasing a brand new car for 2 days (with only 221 miles on the odometer) the car engine suddenly died in the middle of the road and would not start, leading to very dangerious for life and stressfull(i had two final exams coming up within 2 days coming got)situation. after the car got towed to the official vw dealership at fladeboe on june 3rd, it took them 5 days to diagnose and repair the car. there was no injector pulse and engine control module was replaced. also, the car got scratched while in repair.i was given a rental car, and although i was told by the vw stuff that the cover all the costs, i ended up paying $63 for renting out a toyota from enterprise rent-a-car. few days ago, i found out that the cruise control system does not work at all in the car, the rear view mirror cannot not adjust completely and the glove compartment door jams whenever the car manual is placed inside. i am absolutely sure that the cruise control system worked before the repair at fladeboe. | |||