Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TB-69-12-02 | 10/02/2012 | 10047822 | Volkswagen: due to a loose or unfastened connector for passenger air bag, the airbag warning lamp may illuminate in instrument panel. models 2010-2013 golf, gti, jetta sportwagen, jetta sedan. *pe | 12/07/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TB-24-11-03 | 12/20/2011 | 10043288 | Volkswagen: under high electric power consumption, vehicle would run rough and have cold starts. *pe | 03/09/2012 | |
| SB-28E6 | 11/24/2010 | 10037349 | Ready | 05/20/2011 | |
| SB-28E6 | 11/24/2010 | 10037349 | Volkswagen: there is a warranty extension on hard start conditions for customers who had an earlier campaign addressed on their vehicles. *rm | 05/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/01/2010 | 1500 | ||
| Engine rpm surges/spikes 500-800 rpm's from idle when attempting to slowly accelerate from a stop or near stop causing the vehicle to lunge forward unexpectedly. this surge/spike occurs primarily when on slight uphill grades or inclines and after releasing the brakes and gently applying throttle pressure. this seems to occur when the hill assist system is activated. examples: surge/spike occurs when on a slight grade or incline from a stop or near stop such as pulling up a driveway, trying to inch forward in stop-and-go traffic, or when accelerating normally from a stop. it is as though you pumped the throttle for a second then released it. if the vehicle is on a very steep upgrade incline it is not as noticeable as the brakes are not immediately disengaged when the surge/spike occurs due to the hill assist system engaging the brakes. if the vehicle is on a down grade decline or level road the engine rpm usually accelerates and operates normally. the vw authorized service department has confirmed this to be not normal. they have been claiming to investigate the rpm surge/spike with no solution after several service appointments in the past year and over 15,000 miles. | |||
| 06/17/2011 | 2000 | ||
| Engine stalled while moving on the left-hand turn lane. battery and engine lights came on and stayed on. the car had power but it could not start. the vehicle was towed to the vw dealer. diagnosis: burned fuel pump fuse (blue 15a). fuse replaced and the car is running. | |||
| 03/10/2011 | 6700 | ||
| When applying the break pedal i.e. to shift in d (when standing) , it feels like being rearended. intensity of the pulse or shudder varies, and sometimes does not occur. last week, sutliff technitian and service manager on duty felt the pulse, and in addition a display light epc came on, and the display said service engine immediately. the car was in the shop three times over the past 3 or 4 months, and i was told every time that the error can not be reproduced. in addition to that, i took a picture at odometer reading 6048 miles, saying steering column lock: service now!, with an additional yellow steering whell light on. i found both errors on blogs. however, sutliff vw claims that they can not read error codes from the vehicle, and that this does not allow any action. vw corporate advised sutliff also not to fix the issue. | |||