Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/20/2012 | 26550 | ||
| Had driven car 20 miles that day. went inside for 15 minutes, came back. unable to start car. unable to engage engine. lights and shifters all working. 5 attempts by 3 different people over next hour and unable to start car. vw tow truck driver unable to start car. next morning vw able to start car. vw dealer attributes problem to water/algae in fuel. line cleaned and fuel replaced by dealer. car picked up. car driven 15 miles total after pick-up. left car for 5 minutes, returned to car but unable to restart car. multiple attempts failed. tow truck driver able to start car after 5 minutes of constantly engaging engine. being investigated by vw dealer now. | |||
| 12/10/2011 | 18500 | ||
| I started my car on 12/10/2011, during which it was around 28 degrees. a few seconds later, the car stalled. after starting it a second time, i drove the car to between 3-5 mph, at which time it stalled again. on the third try, i was able to keep the engine running, but the engine ran rough for the first few minutes. on january 4 following another bout of cold weather, the car's engine refused to start even after multiple attempts. it was towed to the dealership where they attempted to start it. according to the dealership, it started immediately. the dealership is currently looking into the issue. they believe the problem is related to the intercooler pipes freezing during cold temperatures. when it thaws, water enters the engine and hydrolocks it, preventing it from starting or stalling the engine if it is already running. this issue poses several safety risks, especially if the car stalls in the midst of high-speed traffic. | |||
| 06/03/2011 | 50 | ||
| My brand new 2011 vw golf tdi manual car stalls at launch much too easily. i have driven manual transmission cars for 40 years and have found it much worse than the mazda miata which was poor. this is a problem with all of this model, as confirmed by my test drive, magazine reviews, and the salesperson. it may be do to the hill climbing feature which locks the brakes upon stopping so that you have to overcome the brakes to move. i am scared a car will hit me from behind. | |||
| 01/20/2011 | 7844 | ||
| Sunroof on 2011 volkswagen tdi exploded during morning commute at 65mph. foreign object impact does not appear to be the cause. outside temp was ~29f, no vehicles in close proximity, no overpasses. continued driving as problem was apparent, but not getting worse after the initial boom! and shower of glass shards. images available, took with my cellphone after arriving at my workplace. dealer is covering under warranty, including provision of a rental car. | |||