Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TB-69-12-02 | 10/02/2012 | 10047822 | Volkswagen: due to a loose or unfastened connector for passenger air bag, the airbag warning lamp may illuminate in instrument panel. models 2010-2013 golf, gti, jetta sportwagen, jetta sedan. *pe | 12/07/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/25/2012 | 4500 | ||
| Water comes to the interior of the vehicle through the gap between the lower edge of the plastic interior door panel and the metal door. this leak now occurs on the right rear door of this 2012 vw golf. on other doors, water comes out through the purposely designed drain holes on the bottom side of the door, and thus water does not come into the interior. this incorrect water flow inside the right rear door may cause body damage and electrical hazard. when i spray low pressure water to the belt line at a self car wash bay to replicate rain, water comes out through the gap between the lower edge of the plastic interior door panel and the metal door at a rate faster than one drop per second. pictures and video link are here: http://www.golf-6.com/werkstatt/12132-ist-dieses-wasser-leck-von-vw-design.html. the same kind of water leak occurred on the left front door of my 2011 vw golf. it was repaired under warranty in 2011. the cause was found to be defective seals inside the door: speaker seal, and window lifter seal. for my 2012 vw golf, however, vw of america and volkswagen ag are behaving weirdly. a vw dealer said to me after communicating with vw of america that vw designed golf to leak water that way from model year 2012, which is hard to believe. vw of america admits that it does not have a vw document supporting the dealer's claim. however, vw of america declared that they still supports the dealer' | |||
| 04/03/2012 | 4250 | ||
| Volkswagen of america fails to provide their customers a fuse diagram, making it impossible to safely identify and replace a simple blown fuse. without a basic fuse diagram, the only choice for vw owners needing to replace a fuse is to pull fuses one-by-one as they search for the blown fuse. with many unused slots, should a fuse be inadvertently replaced in the incorrect slot, a critical safety system such as brake lights, tail lights, headlights, abs brake control, windshield wipers, horn, etc. can be accidentally disabled without any immediate knowledge on the part of the owner. this happened in my case when i was trying to locate the 12-volt accessory fuse. all other automobile manufactures provide fuse assignment diagrams either in their owner's manuals or, more typically, on the back of the fuse compartment covers. this enables the owner to quickly identify the correct fuse, pull and inspect it, and replace it with a new fuse. i contacted volkswagen of america's corporate office and spoke with a special assistant to the president and ceo who was unwilling to give me any explanation whatsoever why vw refuses to provide this important safety information. vw's advice is to shine a flashlight on the end of the flat fuse and try to determine which one is blown. it is impossible to identify a blown fuse in this manner. since this represents a very real potential safety hazard to each and every vw owner who needs to replace a fuse, nhtsa should immediately issue a recall on all vw models, going back to the date vw instituted this ill-advised policy. nhtsa should require the company to place fuse assignment diagrams on the interior of the fuse boxes. this will immediately and completely correct this safety defect. | |||