Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
TB-01-12-3612/18/201210050979Volkswagen: depending on the driving conditions, a slight hesitation, related to concerns of dsg in vehicles ,with current ecm/tcm programming, will have an improved software for the ecm/tcm to address concerns and slight hesitation. mod02/15/2013
POWER TRAIN - MANUAL TRANSMISSION
TB-37-12-0201/12/201210043535Volkswagen: while driving approximately 55 to 65mph, a whinning or whistle noise is heard. the shifter cable may transmit noise, which may come from transmission counter gear, into passenger compartment. *pe04/09/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
12/24/2012143861
 On 12/24/2012, returning from a restaurant with my family, i heard a bang and my engine died while driving on a city street at 35 mph. i was able to safely put the car in neutral and roll off the street. i found out on 12/26 that my water pump had fallen apart, destroying my timing belt and engine head. several vehicles with the build date of my car have experienced water pump failures that destroy the timing belt and cause catastrophic engine failures. luckily, i was traveling at a slow speed when the incident occurred. vw claims to not know about a widespread problem. i was also told that no superseded part is being installed; the same water pump part is being put back. the dealer replaced the head, pump, belt, misc bolts, etc. i am worried about my safety that this incident will re-occur. http://forums.vwvortex.com/showthread.php?5854747-consolidated-water-pump-failure-thread http://forums.vwvortex.com/showthread.php?5813173-golf-r-water-pump-madness!!!! *tr
12/24/201214386
 On 12/24/2012, returning from a restaurant with my family, i heard a bang and my engine died while driving on a city street at 35 mph. i was able to safely put the car in neutral and roll off the street. i found out on 12/26 that my water pump had fallen apart, destroying my timing belt and engine head. several vehicles with the build date of my car have experienced water pump failures that destroy the timing belt and cause catastrophic engine failures. luckily, i was traveling at a slow speed when the incident occurred. vw claims to not know about a widespread problem. i was also told that no superseded part is being installed; the same water pump part is being put back. the dealer replaced the head, pump, belt, misc bolts, etc. i am worried about my safety that this incident will re-occur. http://forums.vwvortex.com/showthread.php?5854747-consolidated-water-pump-failure-thread http://forums.vwvortex.com/showthread.php?5813173-golf-r-water-pump-madness!!!!
11/26/2012110001
 I was driving down the road had just shifted into 4th gear came up to a red light. i pressing in the clutch and started to slow down still in 4th gear. the red light turned green before i could slow down much at all. i released the clutch when i did this the engine and rpm increased. i was still in 4th gear and hardly accelerating but it felt as though i was in second gear. i kinda freaked and looked to make sure i was in 4th and i was.the car began to run normal so i just brushed it off. i came to another red light and made a complete stop. this is when the car began to shake and flash the orange coil looking light. it completely shut off and i was unable to restart the car. my brother came and helped me push it to the side of the road. it had to be towed to the dealership. *tr
07/25/201211001
 Leaving a parking lot, put the gear into reverse and was going forward. put the gear in parking 3 x and back to reverse 3 x, but still going forward. couldn't turn off the engine. opened the door, and after maybe 10 minutes was able to turn off the engine, gave it a minute and then use the reverse gear and it worked. *tr