Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS - FRONTAL
09/18/2006620001
 After having my air bag light come on due to a failed driver airbag switch under the driver seat, & fixing it myself, i found out that there are hundreds of other vw golf mkiv owners that have had the same problems. also, i have found out that if the airbag light is on, then none of the air bags will work in the event of an accident!! now the airbag light is on again - this time due to the passenger airbag switch failing. *tr
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
10/01/200778900110/15/2001
 I have owned the 2000 gti since 10/2001. purchased the car with 13,000 miles on it from the orginal owner. currently the car has 80,000 miles. the car has only been serviced by the dealer it was purchased from campbell/nelson 24329 hwy 99, edmonds wa, 98026. in nov. 2005 the air bag icon appeared on the dash. i took it in and after dealer diagnosis, a $101.28 charge it was recommed driver's side-airbag with harness be replaced. called vw america and they covered replacement. in oct. 2007 the light came on again. the same diagnosis was given but neither the dealer or vw america would cover. since the car has never been in an accident and the airbags never activated the response of components wearing out makes no sense. i know of no other cases on airbag problems with other models. either the dealer fix in 2005 or the component from vw has problem. the dealer will replace the system for $645.02 seems unreasonable for a safety item. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/25/200624000312/01/1999
 Every major component of our airbag system has failed within a period of six months. - in 12/05 our airbag light illuminated and the dealer said the passenger airbag needed to be replaced so we did (vw paid for the part and we split the labor with the dealer for a total cost to us of approximately $250) - in 04/06 our airbag light illuminated and the dealer said the driver side airbag needed to be replaced so we did (vw said we'd used up our good will and didn't cover a thing but the dealer cut into their margins to give us a break so the total cost to us was in the mid $800's) - and in 06/06 our airbag light illuminated again and the dealer said the airbag controller needed to be replaced (we're not sure at this point what we're going to do). *jb
AIR BAGS - SIDE/WINDOW
08/19/2010156400
 Air bag light has come on with no accident. the readings are three major intermittent issues. it seems this is an issue for many owners of this year and model. the vw dealership refuses to guarantee any of the fixes to the problem which can total in cost $1200 - $1500. i have been told by an employee at the dealership this has been a problem for many models around the same year. why has this safety issue not been addressed? please help those of us who own these cars have this problem addressed since many of us cannot pass state inspections and this is unsafe.