Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
12/28/2001110/31/2001
 Steering is having problems. when trying to change gears on a turn, vehicle locks up. had no control of vehicle and it ran off the road. contacted dealer.*ak consumer also states that vehicle pulls sharply. *tt
POWER TRAIN - CLUTCH ASSEMBLY
03/07/200534000104/09/2004
 I want to report a manufacturing defect regarding the clutch on my 2001 volkswagen gti glx. the car has only 34,000 miles on it and the clutch needs to be replaced already. i have driven a standard transmission for nearly 9 years. vw says the clutch needs to be replaced early due to wear and tear. typically clutches last around 100,000 miles. my previous vehicle had 110,000 miles on the same clutch. so i don't believe wear and tear is the issue. the vehicle is covered under a bumper to bumper warranty. however, since vw is classifying the fault as wear and tear, they are holding me responsible for the $2000 repair. i do not believe this is fair. i have complained to the better business bureau as well. this could be a potential safety hazard if it is not caught early and the breakdown occurs while in motion. one would not be able to accelerate out of danger if necessary and would expose him or herself to unnecessary risks of being broken down in rush hour.*ak
09/08/20041
 There were no events leading to the failure. i drove my 2001 vw gti into work on wed september 8, 2004 withouth any problems. in the afternoon when i was going out to get lunch (about noon) i tried to drive the car and i couldn't put the car in gear. if i tried to put the car in reverse the gears would grind and screech and if i tried to put it in any other gear (1-5) i was not able to. i had it towed to the vw dealership and am now faced with a $1,900 bill to replace the clutch. the car is only 3 years old and has only 30,000 miles on it and i should not have to replace a cluth now.*ak
POWER TRAIN - MANUAL TRANSMISSION
03/10/20101000002
 The coil pack fails, i have replaced it twice and no matter what the check engine light comes back on in no time at all and it's coil pack failure, which also triggers other sensors like the coolant sensor which i have replaced as well. i think the longest time my check engine light was off was 3 weeks! this car costs a fortune to fix and it's never fixed. *tr
11/21/200324000108/10/2000
 When i passed 24000 miles, after having driven my car extremely carefully (2001 volkswagen gti gls 1.8t), the clutch began to slip to the point where the car was undriveable, and i had to buy a replacement clutch as well as the installation which cost around $700. i have spoken with several other vw owners (same model) and have found that this is a common problem and think that volkswagen of america should be held liable for this defective component. *nm