Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/22/201089000
 Tl- the contact owns a 2001 volkswagen gti. the contact stated the front passenger seat of the vehicle caught fire and burned the passengers jacket. the contact had not had the vehicle inspected at the time of the complaint, but thought the problem was caused by the heated seat. the failure has not occurred since the contact stopped using the heating function. the failure mileage wand current mileages was 89000.rl
03/10/20101100001
 In my 2001 gti glx vr6 the drivers side heated seat, heats up so much that it burns my legs, actual red burn marks! even if turned down to the lowest setting the seat will burn me. i know in my friends 2002 jetta they had their heater in the seat replaced by vw for the same issue free of charge. i have been to vw and they say it's not covered. i want to use the heated seat but never trust it to not burn me. *tr
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
11/01/2007142500210/15/2003
 The heated leather seats in my 2001 volkswagen gti vr6 overheat and burnt the seat material. i often turned off the heaters as i felt they were getting too hot. the heaters ruined the seat material which i had to replace. *tr
12/06/200560000112/15/2000
 Driver's side heated seat burned a hole through seat cover and my pants, was able to turn the switch off without crashing. volkswagen says i can pay for the diagnosis and repair as the item is not covered under warranty apparently as my car is a 2001, newer models with same seats are covered. i will be looking at repairing it myself if not covered. *jb