Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - PADS
08/18/200464000908/09/2001
 I bought a volkswagen gti 1.8t in 2001. it had numerous failures on me. ignition coil failure, window collapsed sudently, shift is stuck in parking, catalyst converter failure, rear brake pads worned out very fast while the front pad was like new. i am extremely disappointed in volkswagen. their customer service was horrible. allltheir responses were this is not under the warranty, it's normal wear and tear etc. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
02/20/200894800205/20/2001
 Abs and asr systems have failed - each has its own dashboard warning light, which is on. dealership diagnosis: faulty abs controller/pump module, $1,025 to repair. vw has an abs recall, #02v031000, which covers 2000-2002 new beetle, golf/gti, jetta. dealership claims my vehicle is not covered. *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
02/20/200894800205/20/2001
 Abs and asr systems have failed - each has its own dashboard warning light, which is on. dealership diagnosis: faulty abs controller/pump module, $1,025 to repair. vw has an abs recall, #02v031000, which covers 2000-2002 new beetle, golf/gti, jetta. dealership claims my vehicle is not covered. *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
02/26/200436972103/27/2001
 The rear brake rotors and pads were replaced due to excessive/abnormal wear with just 36972 miles on my 2001 vw gti.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
02/26/200436972103/27/2001
 The rear brake rotors and pads were replaced due to excessive/abnormal wear with just 36972 miles on my 2001 vw gti.*ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
06/21/200649000104/03/2004
 I'm the owner of a golf gti 2 doors from 2001, with 49000 miles, bought in 2004 at the vw dealer in greenville. i've been about 15 times to the dealer for different problems that were all minor. and 10 months ago, i left the car at the garage for 3 days asking them to make a full revision of that car because i was upset by all these problems. yesterday, i was driving when suddenly and without any previous signs, the brake pedal became very hard, i lost braking, the asr (traction control) signal went on, and i couldn't stop the car. hopefully for me, i was only at 40 mph, i put the gear shift in neutral (because the car was trying to accelerate), and i pulled the hand brake. i was able to stop on a parking on the side without hitting anybody or any car. i was very lucky not to have panicked. it is a major safety issue and i wrote to vw usa to explain my major concern. *jb