Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
060304/26/200610020720Door windows, may seperate from window regulator clamps. *kb01/03/2007
030704/04/200310001570Driver and passenger door window regulator repairs. *tt06/06/2003
VISIBILITY - WINDSHIELD WIPER/WASHER
200241905/24/200710021958Intermittent windshield wiper, wipes across windshield once then stops. *kb06/27/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/19/200439000510/06/2001
 The consumer was coming out of a toll booth at approximately 45 mph and passenger's side airbag deployed for no reason, resulting in minor injuries. *ak the a/c was inoperative, the passenger side window dropped and would not close, the coil was a problem and the cooling fan had broken. *sc
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/07/200652890202/10/2002
 Both driver side and passenger side windows (power) fell down into the door. independent service station repaired with a window repair kit. *nm
01/26/20037500108/31/2002
 Window regulator failed. window was down and when the switch was hit to bring it back up, it remained down and made an awful sound, as if the glass was shredding inside. window had to be taped up and did not get an appointment to fix it until 2 weeks later
09/14/2002108/01/2002
 We purchased this car 8/17/02. on 8/21/02, while parked in our driveway we attempted to put drivers side front window up at which point window glass fell down into door panel. we had to drive 30 miles to the dealer to have repaired. the repair was not finished until 8/21. we were not told of any possiblily of this happening again nor that there was an ongoing investigation or any additional complaints of this type. today, 9/14/02, while again parked in our driveway, while putting passenger front window up, the glass fell down into the door panel just as the driver side had less than a month ago. these are power windows. we again drove car to dealer 30 miles away - with a thunderstorm brewing. this was a saturday and so the service department was not opened. numerous sales people made comments that they have seen many vehicles coming in with this problem - they showed us a box of broken clips made in usa from cars already repaired and said the vw was going to replace all clips with metal once made by panzer. we were told that in temps above 75 the clips are failing. why is there no defects investigation. if this dealer has fixed this many clips already. also, if the dealer knew there was a problem, then why, 3 weeks ago when the first clip failed, would they not have repaired the passenger side while they were fixing the drivers side. please help. nlm
09/13/2002103/01/2002
 Parts have been on back order for over a month, this first happened on 8/14/2002 on the right side and them the left side failed on 9/13/2002. nlm
VISIBILITY - WINDSHIELD
08/13/2002108/01/2002
 My car window failed only 3 days after i bought it. i was told by the dealers and a representative from the volkswagen corporate offices that the reason they can't get it fixed in a reasonable amount of time is it is on back order from the factory because the driver's side or passenger's side window clips break in over 50% of new volkswagen gtis and golfs within the first year.*aky
06/12/2002102/01/2002
 Seems like everyone that owns a mk iv jetta or golf has a window clip failure in this car, dropping the window into the door!*ak
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
12/10/200555000104/01/2005
 Windshield wipers stop working due to linkage failure at 55,000 miles. linkage needs to be replaced. *jb