Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
SA-97U301/01/201110038595Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm06/22/2011
SA-97U301/01/201110038595Ready06/22/2011
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
SB-69-11-0102/17/201110038665Ready06/24/2011
SB-69-11-0102/17/201110038665Volkswagen: air bag light is on with an internal trouble code stored. this could be a wiring problem. *rm06/24/2011
AIR BAGS - SIDE/WINDOW
SA-97U301/01/201110038595Ready06/22/2011
SA-97U301/01/201110038595Volkswagen service campaign: see document search button for owner letter. resistance in the air bag system can cause the air bag light to turn on even though there is no problem. *rm06/22/2011
69 08 0202/11/200869 07 0310024404Igniter, side airbag, diagnostic trouble code(s) stored in dtc memory. *nj04/11/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/28/201169800
 I lost control on a very sharp turn by a steep drop-off in the north carolina mountains. when first leaving the road at approximately 35-40 mph, the front left corner of the car hit a tree a few feet off the pavement. after rolling off a steep embankment, approximately 50 feet, the front grill and bumper made full contact with the ground and small trees, stopping the car from its plunge. the front airbags did not deploy, yet the impact was enough to crunch the hood (pictures available). my wife was treated and released from the local hospital with a gash on her head. most surprising was when the rear driver-side part of the vehicle laterally slammed into a tree, no side/curtain airbags deployed. the impact was just behind the back edge of the driver door and smashed in the frame from the roof to the top center of the wheel well, deepest at the top of the car frame. there was also a smaller impact in the same area on the other side of the car. my head slammed into the top inside part of the door/roof where an airbag should have deployed, and i am still feeling the bruising and stiffness today. the airbags in the car were a key selling point; they failed. i understand there must be a certain force to cause deployment, but this force should have been met from the side impact and from one of the two impacts at the front of the vehicle. it certainly failed my wife and me at a critical time. a claims adjuster is still evaluating my vehicle (estimated to be totaled). what is the purpose of front and side airbags if the sensor would not deploy them in an accident given this speed and the side/front collisions with enough force likely to total the car? vw of america, after consulting with an engineer, said all four wheels must be on the ground for the airbags to deploy. because the passenger tires weren't on ground, that's why they said airbags were programmed not to deploy.
02/22/20106
 In four years of ownership, my 2006 vw gti mark v car has had six occasions whereby the airbag fault light has come on. each time the vehicle was serviced and the light stayed off for a period of months before returning. most recently, my vehicle was repaired for this reason in december and the airbag fault light stayed off until this week. i have brought this matter to the attention of my dealer and am awaiting guidance on how to proceed. although the car just went off warranty, i am requesting that vw make repairs at its expense since this problem has been a repeated problem throughout my ownership of the car. *tr
10/21/2006120006
 I have a 2006 va gti new body style since i purchased the vehicle, it has been giving me problems. the airbag light has been going off. car has been at dealer for repair more then 7 times and problem is still not fixed. *jb